protected function build($id, Request $request, Application $app)
 {
     $this->parameters = array('user' => null);
     $csr = new ContactSupportRepository();
     $this->parameters['contactsupport'] = $csr->loadById($id);
     if (!$this->parameters['contactsupport']) {
         $app->abort(404);
     }
     if ($this->parameters['contactsupport']->getUserAccountId()) {
         $ur = new UserAccountRepository();
         $this->parameters['user'] = $ur->loadByID($this->parameters['contactsupport']->getUserAccountId());
     }
 }