/**
* @param \HelpScout\model\Customer $customer
*/
public function updateCustomer(model\Customer $customer)
{
$this->doPut('customers/' . $customer->getId() . '.json', $customer->toJSON(), 200);
}
/**
* @param $consoleCommand SyncCommandBase
* @return Closure
*/
private static function generateProcessor($consoleCommand)
{
return function ($customersList) use($consoleCommand) {
$processedCustomers = array();
foreach ($customersList as $grooveCustomer) {
// Groove: email, name, about, twitter_username, title, company_name, phone_number, location, website_url, linkedin_username
// HelpScout Customer (subset of Person): firstName, lastName, photoUrl, photoType, gender, age, organization, jobTitle, location, createdAt, modifiedAt
// HelpScout Person: id, firstName, lastName, email, phone, type (user, customer, team)
$grooveCustomerEmail = $grooveCustomer['email'];
try {
// TODO: create hybrid model that contains both the Groove and Customer objects
$customer = new Customer();
// Groove doesn't separate these fields
/* @var $fullName string */
$fullName = $grooveCustomer['name'];
list($firstName, $lastName) = APIHelper::extractFirstAndLastNameFromFullName($fullName, $consoleCommand);
$customer->setFirstName($firstName);
$customer->setLastName($lastName);
// Organization must be 60 characters or less
$customerOrganization = $grooveCustomer['company_name'];
if ($customerOrganization && strlen($customerOrganization) > 60) {
$consoleCommand->warn("Warning: Customer organization \"{$customerOrganization}\" must be 60 characters or less. Truncating. (email: {$grooveCustomerEmail})");
$customerOrganization = substr($customerOrganization, 0, 60);
}
$customer->setOrganization($customerOrganization);
// Job title must be 60 characters or less
$customerJobTitle = $grooveCustomer['title'];
if ($customerJobTitle && strlen($customerJobTitle) > 60) {
$consoleCommand->warn("Warning: Customer job title \"{$customerJobTitle}\" must be 60 characters or less. Truncating. (email: {$grooveCustomerEmail})");
$customerJobTitle = substr($customerJobTitle, 0, 60);
}
$customer->setJobTitle($customerJobTitle);
$customer->setLocation($grooveCustomer['location']);
$customer->setBackground($grooveCustomer['about']);
// Groove doesn't have addresses
if ($grooveCustomer['phone_number'] != null) {
$phonenumber = new PhoneEntry();
$phonenumber->setValue($grooveCustomer['phone_number']);
$phonenumber->setLocation("home");
$customer->setPhones(array($phonenumber));
}
// Emails: at least one email is required
// Groove only supports one email address, which means the email field could contain multiple emails
$emailAddresses = array();
$splitEmails = preg_split("/( |;|,)/", $grooveCustomer['email']);
// test to make sure all email addresses are valid
if (sizeof($splitEmails) == 1) {
$emailEntry = new EmailEntry();
$emailEntry->setValue($grooveCustomer['email']);
$emailEntry->setLocation("primary");
array_push($emailAddresses, $emailEntry);
} else {
// Test to make sure every email address is valid
$first = true;
foreach ($splitEmails as $addressToTest) {
if (strlen(trim($addressToTest)) === 0) {
continue;
}
if (!filter_var($addressToTest, FILTER_VALIDATE_EMAIL)) {
// breaking up the address resulted in invalid emails; use the original address
$emailAddresses = array();
$emailEntry = new EmailEntry();
$emailEntry->setValue($grooveCustomer['email']);
$emailEntry->setLocation("primary");
array_push($emailAddresses, $emailEntry);
break;
} else {
$emailEntry = new EmailEntry();
$emailEntry->setValue($addressToTest);
if ($first) {
$emailEntry->setLocation("primary");
$first = false;
} else {
$emailEntry->setLocation("other");
}
array_push($emailAddresses, $emailEntry);
}
}
}
$customer->setEmails($emailAddresses);
// Social Profiles (Groove supports Twitter and LinkedIn)
$socialProfiles = array();
if ($grooveCustomer['twitter_username'] != null) {
$twitter = new SocialProfileEntry();
$twitter->setValue($grooveCustomer['twitter_username']);
$twitter->setType("twitter");
$socialProfiles[] = $twitter;
}
if ($grooveCustomer['linkedin_username'] != null) {
$linkedin = new SocialProfileEntry();
$linkedin->setValue($grooveCustomer['linkedin_username']);
$linkedin->setType("linkedin");
$socialProfiles[] = $linkedin;
}
$customer->setSocialProfiles($socialProfiles);
// Groove doesn't have chats
if ($grooveCustomer['website_url'] != null) {
$website = new WebsiteEntry();
$website->setValue($grooveCustomer['website_url']);
$customer->setWebsites(array($website));
}
$processedCustomers[] = $customer;
} catch (ApiException $e) {
$grooveCustomerName = $grooveCustomer['name'];
$consoleCommand->error("Failed to create HelpScout customer for Groove customer \"{$grooveCustomerName}\" ({$grooveCustomerEmail}). Message was: " . APIHelper::formatApiExceptionArray($e));
}
}
return $processedCustomers;
};
}
