/**
* @test
*/
public function thatTicketCreatesWithDefaultStatusAndAttachments()
{
$branchId = 1;
$reporterId = 2;
$assigneeId = 3;
$status = Status::NEW_ONE;
$priority = Priority::PRIORITY_LOW;
$source = Source::PHONE;
$number = new TicketSequenceNumber(null);
$reporter = $this->createReporter($reporterId);
$ticket = new Ticket(UniqueId::generate(), $number, self::SUBJECT, self::DESCRIPTION, $this->createBranch(), $reporter, $this->createAssignee(), new Source($source), new Priority($priority), new Status($status));
$this->ticketBuilder->expects($this->once())->method('setSubject')->with(self::SUBJECT)->will($this->returnValue($this->ticketBuilder));
$this->ticketBuilder->expects($this->once())->method('setDescription')->with(self::DESCRIPTION)->will($this->returnValue($this->ticketBuilder));
$this->ticketBuilder->expects($this->once())->method('setBranchId')->with($branchId)->will($this->returnValue($this->ticketBuilder));
$this->ticketBuilder->expects($this->once())->method('setReporter')->with((string) $reporter)->will($this->returnValue($this->ticketBuilder));
$this->ticketBuilder->expects($this->once())->method('setAssignee')->with($assigneeId)->will($this->returnValue($this->ticketBuilder));
$this->ticketBuilder->expects($this->once())->method('setSource')->with($source)->will($this->returnValue($this->ticketBuilder));
$this->ticketBuilder->expects($this->once())->method('setPriority')->with($priority)->will($this->returnValue($this->ticketBuilder));
$this->ticketBuilder->expects($this->once())->method('setStatus')->with(null)->will($this->returnValue($this->ticketBuilder));
$this->ticketBuilder->expects($this->once())->method('build')->will($this->returnValue($ticket));
$attachmentInputs = $this->attachmentInputs();
$this->attachmentManager->expects($this->exactly(count($attachmentInputs)))->method('createNewAttachment')->with($this->isType(\PHPUnit_Framework_Constraint_IsType::TYPE_STRING), $this->isType(\PHPUnit_Framework_Constraint_IsType::TYPE_STRING), $this->equalTo($ticket));
$this->doctrineRegistry->expects($this->any())->method('getManager')->will($this->returnValue($this->em));
$this->em->expects($this->once())->method('persist')->with($this->equalTo($ticket));
$this->em->expects($this->once())->method('flush');
$this->authorizationService->expects($this->once())->method('isActionPermitted')->with($this->equalTo('CREATE'), $this->equalTo('Entity:DiamanteDeskBundle:Ticket'))->will($this->returnValue(true));
$command = new CreateTicketCommand();
$command->branch = $branchId;
$command->subject = self::SUBJECT;
$command->description = self::DESCRIPTION;
$command->reporter = (string) $reporter;
$command->assignee = $assigneeId;
$command->priority = $priority;
$command->source = $source;
$command->status = null;
$command->attachmentsInput = $attachmentInputs;
$this->ticketService->createTicket($command);
}
/**
* Create Ticket
*
* @ApiDoc(
* description="Create ticket",
* uri="/tickets.{_format}",
* method="POST",
* resource=true,
* statusCodes={
* 201="Returned when successful",
* 403="Returned when the user is not authorized to create ticket"
* }
* )
*
* @param CreateTicketCommand $command
* @return \Diamante\DeskBundle\Model\Ticket\Ticket
*/
public function createTicket(CreateTicketCommand $command)
{
if (0 === $command->branch) {
$command->branch = (int) $this->configManager->get('diamante_email_processing.default_branch');
}
if (empty($command->assignee)) {
$branch = $this->branchRepository->get((int) $command->branch);
if ($branch) {
$command->assignee = $branch->getDefaultAssigneeId();
}
}
$this->prepareAttachmentInput($command);
return parent::createTicket($command);
}
/**
* Create Ticket
*
* @ApiDoc(
* description="Create ticket",
* uri="/tickets.{_format}",
* method="POST",
* resource=true,
* statusCodes={
* 201="Returned when successful",
* 403="Returned when the user is not authorized to create ticket"
* }
* )
*
* @param CreateTicketCommand $command
* @return \Diamante\DeskBundle\Model\Ticket\Ticket
*/
public function createTicket(CreateTicketCommand $command)
{
if (empty($command->assignee)) {
$branch = $this->branchRepository->get((int) $command->branch);
if ($branch) {
$command->assignee = $branch->getDefaultAssigneeId();
}
}
$this->prepareAttachmentInput($command);
return parent::createTicket($command);
}
