</th> <th scope="col" class="block"><?php echo Lang::txt('COM_SUPPORT_STATS_COL_AVERAGE'); ?> </th> </tr> </thead> <tbody> <tr> <td><?php echo number_format($user->total); ?> </td> <td class="block"> <?php $lifetime = \Components\Support\Helpers\Utilities::calculateAverageLife($user->tickets); ?> <?php echo isset($lifetime[0]) ? $lifetime[0] : 0; ?> <span><?php echo Lang::txt('COM_SUPPORT_STATS_DAYS'); ?> </span> <?php echo isset($lifetime[1]) ? $lifetime[1] : 0; ?> <span><?php echo Lang::txt('COM_SUPPORT_STATS_HOURS'); ?> </span>