/**
* Add a new public message, public message file(s), and a public contact.
*
* @param Ticket $ticket
* @param PublicMessageRequest $request
* @param PublicContactRequest $contactRequest
* @return PublicMessage
*/
public function addNewPublicMessage(Ticket $ticket, PublicMessageRequest $request, PublicContactRequest $contactRequest)
{
// if a file was posted
$publicMessageFile = new PublicMessageFile();
if ($request->file('file')) {
// save the file into storage and update the eloquent model
Event::fire(new PublicMessageFileWasUploaded($request->file('file'), $publicMessageFile));
}
// add a new public message
$message = new PublicMessage($request->all());
$ticket->publicMessages()->save($message);
// add new file to public message
if ($publicMessageFile->toArray()) {
$message->files()->save($publicMessageFile);
}
// add a new public contact
$this->addNewPublicContact($ticket, $request, $contactRequest);
Session::flash('new_public_message_id', $message->id);
return $message;
}
