/**
* Scopes: role_admin, role_owner
*
* @param int $newDepartmentId
* @return \Aikidesk\SDK\Instance\Contracts\ResponseInterface
*/
public function moveOpenTickets($newDepartmentId)
{
$departmentId = $this->getId();
$input = [];
$input['newDepartmentId'] = $newDepartmentId;
return $this->request->put(sprintf('department/%1d/moveTickets', $departmentId), $input);
}
/**
* Scopes: role_operator, role_owner, role_admin
*
* @return \Aikidesk\SDK\Instance\Contracts\ResponseInterface
*/
public function makeDefault()
{
$customerId = $this->getCustomerId();
$emailId = $this->getEmailId();
$input = [];
return $this->request->put(sprintf('customer/%1d/email/%1d/default', $customerId, $emailId), $input);
}
/**
* Scopes: role_operator, role_owner, role_admin
*
* @param string $action
* @param array $ids
* @param array $data
* @return \Aikidesk\SDK\Instance\Contracts\ResponseInterface
*/
public function mass($action, $ids, $data = [])
{
$input = [];
$input['action'] = $action;
$input['ids'] = $ids;
$input['data'] = [];
if (isset($data['status'])) {
$input['data']['status'] - $data['status'];
}
if (isset($data['priority'])) {
$input['data']['priority'] - $data['priority'];
}
if (isset($data['department'])) {
$input['data']['department'] - $data['department'];
}
if (isset($data['tags_add'])) {
$input['data']['tags_add'] - $data['tags_add'];
}
if (isset($data['tags_remove'])) {
$input['data']['tags_remove'] - $data['tags_remove'];
}
if (isset($data['staff_add'])) {
$input['data']['staff_add'] - $data['staff_add'];
}
if (isset($data['staff_remove'])) {
$input['data']['staff_remove'] - $data['staff_remove'];
}
return $this->request->put('ticket/mass', $input);
}
/**
* Scopes: role_operator, role_admin, role_owner, customer_autologin
*
* @return \Aikidesk\SDK\Instance\Contracts\ResponseInterface
*/
public function remove()
{
$customerId = $this->getCustomerId();
$autologinId = $this->getAutoLoginId();
$input = [];
return $this->request->delete(sprintf('customer/%1d/autologin/%1d', $customerId, $autologinId), $input);
}
/**
* Scopes: www
*
* @return \Aikidesk\SDK\Instance\Contracts\ResponseInterface
*/
public function activate()
{
$customerId = $this->getId();
$input = [];
$input['activate'] = true;
return $this->request->post(sprintf('customer/%1d/activate', $customerId), $input);
}
/**
* Scopes: role_owner, role_admin
*
* @param array $optional
* @return \Aikidesk\SDK\Instance\Contracts\ResponseInterface
*/
public function invites($optional = [])
{
$input = [];
if (isset($optional['page'])) {
$input['page'] = $optional['page'];
}
return $this->request->get('staff/invite', $input);
}
/**
* Scopes: role_customer, role_operator, role_admin, role_owner
*
* @param array $optional
* @return \Aikidesk\SDK\Instance\Contracts\ResponseInterface
*/
public function get($optional = [])
{
$ticketId = $this->getTicketId();
$messageId = $this->getMessageId();
$input = [];
if (isset($optional['with'])) {
$input['with'] = $optional['with'];
}
return $this->request->get(sprintf('ticket/%1d/message/%1d', $ticketId, $messageId), $input);
}
/**
* Scopes: role_owner, role_admin
*
* @param string|resource $file
* @return \Aikidesk\SDK\Instance\Contracts\ResponseInterface
* @throws \Aikidesk\SDK\Instance\Exceptions\SDKValidationException
*/
public function logo($file)
{
$input = [];
if (is_string($file)) {
$resource = fopen($file, 'r');
$psr7Stream = new Stream($resource);
} elseif (is_resource($file) and (get_resource_type($file) == 'file' or get_resource_type($file) == 'stream')) {
$resource = $file;
$psr7Stream = new Stream($resource);
} else {
throw new SDKValidationException('Logo is not file path nor file resource');
}
$fileContent = $psr7Stream->getContents();
$fileType = pathinfo($psr7Stream->getMetadata('uri'), PATHINFO_EXTENSION);
$fileName = pathinfo($psr7Stream->getMetadata('uri'), PATHINFO_FILENAME);
$input['logo_img_s3key'] = 'data:image/' . $fileType . ';base64,' . base64_encode($fileContent) . ',' . $fileName;
return $this->request->post('setting/theme', $input);
}
/**
* @return string
*/
public function getAccessToken()
{
return $this->request->getAccessToken();
}
/**
* Scopes: role_owner, role_admin, www
*
* @return \Aikidesk\SDK\Instance\Contracts\ResponseInterface
*/
public function delete()
{
$oauthId = $this->getOAuthId();
$input = [];
return $this->request->delete(sprintf('oauth/%1d', $oauthId), $input);
}
/**
* Scopes: stats_unread_messages, role_operator, role_owner, role_admin
*
* @param int $customerId
* @return \Aikidesk\SDK\Instance\Contracts\ResponseInterface
*/
public function unreadMessages($customerId)
{
return $this->request->get(sprintf('stats/unreadMessages/%1d', $customerId));
}