function loadTwilioClient()
{
global $current_user, $sugar_config;
//var_dump($current_user);die();
$agentId = md5($current_user->id);
$twilio_connector = new ext_rest_twilio();
$accountSid = $twilio_connector->getProperty('twilio_account_id');
$authToken = $twilio_connector->getProperty('twilio_auth_token');
$appSid = $twilio_connector->getProperty('twilio_app_id');
$capability = new Services_Twilio_Capability($accountSid, $authToken);
$capability->allowClientOutgoing($appSid);
$capability->allowClientIncoming($agentId);
$token = $capability->generateToken();
$twilio_client_tpl = "custom/include/Twilio/twilio_client.tpl";
$smarty = new Sugar_Smarty();
$smarty->assign("TWILIO_TOKEN", $token);
$smarty->assign("SITE_URL", $sugar_config['site_url']);
echo $smarty->fetch($twilio_client_tpl);
}
<?php
header('Content-type: text/xml');
global $sugar_config;
$record = "true";
$action = $sugar_config['site_url'] . "/index.php?entryPoint=twilio&action=callComplete&to_pdf=true";
require 'custom/modules/Connectors/connectors/sources/ext/rest/twilio/twilio.php';
$twilio_connector = new ext_rest_twilio();
$callerId = $twilio_connector->getProperty('twilio_phone_number');
// put your default Twilio Client name here, for when a phone number isn't given
$clients_list = array();
$clients_list_file_path = 'custom/include/Twilio/clients_list.php';
if (file_exists($clients_list_file_path)) {
include $clients_list_file_path;
}
$number = array_keys($clients_list);
//$number = array("admin","brian");
// $number = array();
// get the phone number from the page request parameters, if given
if (isset($_REQUEST['PhoneNumber'])) {
$number[] = htmlspecialchars($_REQUEST['PhoneNumber']);
}
_ppl($number);
$record_id = '';
$module_name = '';
if (isset($_REQUEST['record_id']) && isset($_REQUEST['module_name'])) {
$record_id = $_REQUEST['record_id'];
$module_name = $_REQUEST['module_name'];
}
if (!empty($record_id) && !empty($module_name)) {
$action .= "&record_id={$record_id}&module_name={$module_name}";
<?php
global $current_user, $sugar_config;
$current_user->retrieve($_REQUEST['user_id']);
require 'custom/include/Twilio/Services/Twilio.php';
$twilio_connector = new ext_rest_twilio();
$sid = $twilio_connector->getProperty('twilio_account_id');
$token = $twilio_connector->getProperty('twilio_auth_token');
//$appSid = $twilio_connector->getProperty('twilio_app_id');
// Sugar user's Twilio phone number
$userPublic = "14083530128";
// Sugar user's real phone number
$userPrivate = $current_user->phone_other;
// the end recipient (the Sugar contact)
$callRecipient = $_REQUEST['phone_number'];
$client = new Services_Twilio($sid, $token);
$call = $client->account->calls->create($userPublic, $userPrivate, $sugar_config['site_url'] . "/index.php?entryPoint=twilio_connectcall&callRecipient={$callRecipient}");
//var_dump($call);
//echo $_REQUEST['user_id'];
//die();
function callComplete()
{
global $timedate, $current_user;
$current_user = new User();
$current_user->retrieve('1');
// $log = true;
//
// if($log) {
// $fp = fopen('callcomplete.txt', 'a+');
// $callResponse = print_r($_REQUEST,true);
// fwrite($fp, $callResponse);
// fclose($fp);
// }
$twilio_connector = new ext_rest_twilio();
$sid = $twilio_connector->getProperty('twilio_account_id');
$token = $twilio_connector->getProperty('twilio_auth_token');
$client = new Services_Twilio($sid, $token);
$call = new Call();
//_ppl('request begin');
//_ppl($_REQUEST);
//_ppl('request end');
$record_id = '';
$module_name = '';
$record_id = isset($_REQUEST['record_id']) ? $_REQUEST['record_id'] : '';
$module_name = isset($_REQUEST['module_name']) ? $_REQUEST['module_name'] : '';
$call_sid = $_REQUEST['DialCallSid'];
$call->direction = "Outbound";
if (strpos(strtolower($_REQUEST['From']), 'client:') === false) {
//Call in or using call conection
if (strpos(strtolower($_REQUEST['Direction']), 'inbound') !== false) {
//this is inbound call
$call_sid = $_REQUEST['CallSid'];
$call->direction = "Inbound";
}
}
$call_record = $client->account->calls->get($call_sid);
// if(is_array($call_record->recordings)){
// _ppl('array');
// }else{
// _ppl('not array');
// }
//_ppl($call_record);
// foreach($call_record->recordings as $record_obj){
// $call->description= "Recording URL: ". $record_obj->RecordingUrl;
// //break;
// _ppl('recording url:' . $record_obj->RecordingUrl);
// _ppl('recording url2:' . $record_obj->recordingurl);
// }
//$RecordingUrl
_ppl('from: ' . $call_record->from);
_ppl('to: ' . $call_record->to);
_ppl('Direction: ' . $call_record->direction);
if ($call->direction == 'Inbound') {
$call->name = "Call from {$call_record->from}";
/*
* currently, we only support looking up the phone number in E.164 number formatting, see following URL for detail
* http://www.twilio.com/help/faq/phone-numbers/how-do-i-format-phone-numbers-to-work-internationally
*/
$matched_obj = lookup_inbound_obj($call_record->from);
$module_name = isset($matched_obj['module_name']) ? $matched_obj['module_name'] : '';
$record_id = isset($matched_obj['record_id']) ? $matched_obj['record_id'] : '';
} else {
if (strpos(strtolower($_REQUEST['From']), 'client:') === false) {
$call->name = "Call to {$call_record->to} (using connection)";
} else {
$call->name = "Call to {$call_record->to}";
}
}
$start_time = new DateTime(isset($call_record->starttime) ? $call_record->starttime : '');
$end_time = new DateTime(isset($call_record->endtime) ? $call_record->endtime : '');
$timezone = new DateTimeZone("UTC");
$start_time->setTimezone($timezone);
$end_time->setTimezone($timezone);
$call->date_start = $start_time->format($timedate->get_db_date_time_format());
$call->date_end = $end_time->format($timedate->get_db_date_time_format());
_ppl('duration: ' . $call_record->duration);
$duration_hours = floor($call_record->duration / 3600);
$duration_minutes = $call_record->duration / 60 % 60;
$call->duration_hours = $duration_hours;
if ($duration_minutes > 0 && $duration_minutes <= 15) {
$call->duration_minutes = 15;
} elseif ($duration_minutes > 15 && $duration_minutes <= 30) {
$call->duration_minutes = 30;
} elseif ($duration_minutes > 30 && $duration_minutes <= 45) {
$call->duration_minutes = 45;
} else {
$call->duration_minutes = 0;
}
$call->status = "Held";
$call->team_id = '1';
$call->assigned_user_id = '1';
$call->parent_type = 'Contacts';
$call->parent_id = $record_id;
if ($module_name == 'Contacts') {
$call->contact_id = $record_id;
$contact_bean = new Contact();
$contact_bean->retrieve($record_id);
$call->parent_type = 'Accounts';
$call->parent_id = $contact_bean->account_id;
}
if ($module_name == 'Accounts') {
$call->parent_id = $record_id;
$call->parent_type = 'Accounts';
}
$call->save();
if ($module_name == 'Contacts') {
$call->load_relationship("contacts");
$call->contacts->add($record_id);
} else {
if ($module_name == 'Leads') {
$call->load_relationship("leads");
$call->leads->add($record_id);
} else {
if ($module_name == 'Users') {
$call->load_relationship("users");
$call->users->add($record_id);
}
}
}
header('Content-type: text/xml');
?>
<Response>
<Hangup/>
</Response>
<?php
}
