function add($answer)
{
$model = new connectionFeedbackModel();
if (!isset($answer['ticket']) || !isset($answer['message'])) {
return false;
}
if (!$model->getTicket($answer['ticket'])) {
return false;
}
$data = array();
$data['ticket'] = (int) $answer['ticket'];
$data['message'] = nl2br(htmlspecialchars($answer['message']));
$data['user'] = (int) $answer['user'];
$data['date'] = strtotime('now');
$data['attachment'] = array();
if (!isset($answer['type'])) {
$data['type'] = 'message';
} else {
$data['type'] = $answer['type'];
$data['status'] = $answer['status'];
}
if (isset($answer['attachment']) && is_array($answer['attachment']) && sizeof($answer['attachment']) > 0) {
foreach ($answer['attachment'] as $attachment) {
if (is_numeric((int) $attachment) && (int) $attachment > 0) {
$data['attachment'][] = (int) $attachment;
}
}
}
return $this->insert($data);
}
function execute()
{
$id = Request::post('id');
$this->frame = false;
$model = new connectionFeedbackModel();
$this->smarty->assign('ticket', $model->getTicket($id));
}
function execute()
{
$ticketID = (int) Request::get('ticket_id');
$model = new connectionFeedbackModel();
$ticket = $model->getTicket($ticketID);
if (!$ticket) {
$this->showNotFound();
return;
}
return array('ticket' => $ticket, 'feedbackModel' => $model);
}
