function execute()
{
$data = Request::post('message');
$data['user'] = -1;
$model = new connectionFeedbackAnswerModel();
$model->add($data);
}
function execute()
{
$user = ConnectionHelper::userLogin();
$model = new connectionFeedbackAnswerModel();
$data = Request::post('answer');
$data['user'] = $user['id'];
$result = $model->add($data);
if (!Request::isAjax()) {
Request::redirect('/profile/support/' . $data['ticket'] . '/');
}
return $result ? 'success' : 'error';
}
public function setStatus($id, $status, $user = true)
{
if (!in_array($status, array_keys($this->getStatusList()))) {
return false;
}
$ticket = $this->getTicket((int) $id);
if (!$ticket) {
return false;
}
if ($ticket['status'] == $status) {
return false;
}
$this->where(array('id' => (int) $id))->update(array('status' => $status));
$model = new connectionFeedbackAnswerModel();
$model->add(array('ticket' => (int) $id, 'message' => 'change status', 'type' => 'action', 'status' => $status, 'user' => $user ? (int) $ticket['contact'] : -1));
return true;
}
