function getSearchOptions() { $tab = array(); $tab += $this->getSearchOptionsMain(); $tab[155]['table'] = $this->getTable(); $tab[155]['field'] = 'time_to_own'; $tab[155]['name'] = __('Time to own'); $tab[155]['datatype'] = 'datetime'; $tab[155]['maybefuture'] = true; $tab[155]['massiveaction'] = false; $tab[155]['additionalfields'] = array('status'); $tab[158]['table'] = $this->getTable(); $tab[158]['field'] = 'time_to_own'; $tab[158]['name'] = __('Time to own + Progress'); $tab[158]['massiveaction'] = false; $tab[158]['nosearch'] = true; $tab[158]['additionalfields'] = array('status'); $tab[159]['table'] = $this->getTable(); $tab[159]['field'] = 'is_late'; $tab[159]['name'] = __('Time to own exceedeed'); $tab[159]['datatype'] = 'bool'; $tab[159]['massiveaction'] = false; $tab[159]['computation'] = "IF(TABLE.`time_to_own` IS NOT NULL\n AND TABLE.`status` <> " . self::WAITING . "\n AND (TABLE.`takeintoaccount_delay_stat`\n > TIME_TO_SEC(TIMEDIFF(TABLE.`time_to_own`,\n TABLE.`date`))\n OR (TABLE.`takeintoaccount_delay_stat` = 0\n AND TABLE.`time_to_own` < NOW())),\n 1, 0)"; $tab[14]['table'] = $this->getTable(); $tab[14]['field'] = 'type'; $tab[14]['name'] = __('Type'); $tab[14]['searchtype'] = 'equals'; $tab[14]['datatype'] = 'specific'; $tab[13]['table'] = 'glpi_items_tickets'; $tab[13]['field'] = 'items_id'; $tab[13]['name'] = _n('Associated element', 'Associated elements', Session::getPluralNumber()); $tab[13]['datatype'] = 'specific'; $tab[13]['comments'] = true; $tab[13]['nosort'] = true; $tab[13]['nosearch'] = true; $tab[13]['additionalfields'] = array('itemtype'); $tab[13]['joinparams'] = array('jointype' => 'child'); $tab[13]['forcegroupby'] = true; $tab[13]['massiveaction'] = false; $tab[131]['table'] = 'glpi_items_tickets'; $tab[131]['field'] = 'itemtype'; $tab[131]['name'] = _n('Associated item type', 'Associated item types', Session::getPluralNumber()); $tab[131]['datatype'] = 'itemtypename'; $tab[131]['itemtype_list'] = 'ticket_types'; $tab[131]['nosort'] = true; $tab[131]['additionalfields'] = array('itemtype'); $tab[131]['joinparams'] = array('jointype' => 'child'); $tab[131]['forcegroupby'] = true; $tab[131]['massiveaction'] = false; $tab[9]['table'] = 'glpi_requesttypes'; $tab[9]['field'] = 'name'; $tab[9]['name'] = __('Request source'); $tab[9]['datatype'] = 'dropdown'; // Can't use Location::getSearchOptionsToAdd because id conflicts $tab[83]['table'] = 'glpi_locations'; $tab[83]['field'] = 'completename'; $tab[83]['name'] = __('Location'); $tab[83]['datatype'] = 'dropdown'; $tab[80]['table'] = 'glpi_entities'; $tab[80]['field'] = 'completename'; $tab[80]['name'] = __('Entity'); $tab[80]['massiveaction'] = false; $tab[80]['datatype'] = 'dropdown'; // For ticket template $tab[142]['table'] = 'glpi_documents'; $tab[142]['field'] = 'name'; $tab[142]['name'] = _n('Document', 'Documents', Session::getPluralNumber()); $tab[142]['forcegroupby'] = true; $tab[142]['usehaving'] = true; $tab[142]['nosearch'] = true; $tab[142]['nodisplay'] = true; $tab[142]['datatype'] = 'dropdown'; $tab[142]['massiveaction'] = false; $tab[142]['joinparams'] = array('jointype' => 'items_id', 'beforejoin' => array('table' => 'glpi_documents_items', 'joinparams' => array('jointype' => 'itemtype_item'))); $tab += $this->getSearchOptionsActors(); $tab['slt'] = __('SLT'); $tab[37]['table'] = 'glpi_slts'; $tab[37]['field'] = 'name'; $tab[37]['linkfield'] = 'slts_tto_id'; $tab[37]['name'] = __('SLT') . " " . __('Time to own'); $tab[37]['massiveaction'] = false; $tab[37]['datatype'] = 'dropdown'; $tab[37]['joinparams'] = array('condition' => "AND NEWTABLE.`type` = '" . SLT::TTO . "'"); $tab[37]['condition'] = "`glpi_slts`.`type` = '" . SLT::TTO . "'"; $tab[30]['table'] = 'glpi_slts'; $tab[30]['field'] = 'name'; $tab[30]['linkfield'] = 'slts_ttr_id'; $tab[30]['name'] = __('SLT') . " " . __('Time to resolve'); $tab[30]['massiveaction'] = false; $tab[30]['datatype'] = 'dropdown'; $tab[30]['joinparams'] = array('condition' => "AND NEWTABLE.`type` = '" . SLT::TTR . "'"); $tab[30]['condition'] = "`glpi_slts`.`type` = '" . SLT::TTR . "'"; $tab[32]['table'] = 'glpi_slalevels'; $tab[32]['field'] = 'name'; $tab[32]['name'] = __('Escalation level'); $tab[32]['massiveaction'] = false; $tab[32]['datatype'] = 'dropdown'; $tab[32]['joinparams'] = array('beforejoin' => array('table' => 'glpi_slalevels_tickets', 'joinparams' => array('jointype' => 'child'))); $tab[32]['forcegroupby'] = true; $tab += TicketValidation::getSearchOptionsToAdd(); $tab['satisfaction'] = __('Satisfaction survey'); $tab[31]['table'] = 'glpi_ticketsatisfactions'; $tab[31]['field'] = 'type'; $tab[31]['name'] = __('Type'); $tab[31]['massiveaction'] = false; $tab[31]['searchtype'] = array('equals', 'notequals'); $tab[31]['searchequalsonfield'] = true; $tab[31]['joinparams'] = array('jointype' => 'child'); $tab[31]['datatype'] = 'specific'; $tab[60]['table'] = 'glpi_ticketsatisfactions'; $tab[60]['field'] = 'date_begin'; $tab[60]['name'] = __('Creation date'); $tab[60]['datatype'] = 'datetime'; $tab[60]['massiveaction'] = false; $tab[60]['joinparams'] = array('jointype' => 'child'); $tab[61]['table'] = 'glpi_ticketsatisfactions'; $tab[61]['field'] = 'date_answered'; $tab[61]['name'] = __('Response date'); $tab[61]['datatype'] = 'datetime'; $tab[61]['massiveaction'] = false; $tab[61]['joinparams'] = array('jointype' => 'child'); $tab[62]['table'] = 'glpi_ticketsatisfactions'; $tab[62]['field'] = 'satisfaction'; $tab[62]['name'] = __('Satisfaction'); $tab[62]['datatype'] = 'number'; $tab[62]['massiveaction'] = false; $tab[62]['joinparams'] = array('jointype' => 'child'); $tab[63]['table'] = 'glpi_ticketsatisfactions'; $tab[63]['field'] = 'comment'; $tab[63]['name'] = __('Comments'); $tab[63]['datatype'] = 'text'; $tab[63]['massiveaction'] = false; $tab[63]['joinparams'] = array('jointype' => 'child'); $tab['followup'] = _n('Followup', 'Followups', Session::getPluralNumber()); $followup_condition = ''; if (!Session::haveRight('followup', TicketFollowup::SEEPRIVATE)) { $followup_condition = "AND (`NEWTABLE`.`is_private` = '0'\n OR `NEWTABLE`.`users_id` = '" . Session::getLoginUserID() . "')"; } $tab[25]['table'] = 'glpi_ticketfollowups'; $tab[25]['field'] = 'content'; $tab[25]['name'] = __('Description'); $tab[25]['forcegroupby'] = true; $tab[25]['splititems'] = true; $tab[25]['massiveaction'] = false; $tab[25]['joinparams'] = array('jointype' => 'child', 'condition' => $followup_condition); $tab[25]['datatype'] = 'text'; $tab[36]['table'] = 'glpi_ticketfollowups'; $tab[36]['field'] = 'date'; $tab[36]['name'] = __('Date'); $tab[36]['datatype'] = 'datetime'; $tab[36]['massiveaction'] = false; $tab[36]['forcegroupby'] = true; $tab[36]['joinparams'] = array('jointype' => 'child', 'condition' => $followup_condition); $tab[27]['table'] = 'glpi_ticketfollowups'; $tab[27]['field'] = 'id'; $tab[27]['name'] = _x('quantity', 'Number of followups'); $tab[27]['forcegroupby'] = true; $tab[27]['usehaving'] = true; $tab[27]['datatype'] = 'count'; $tab[27]['massiveaction'] = false; $tab[27]['joinparams'] = array('jointype' => 'child', 'condition' => $followup_condition); $tab[29]['table'] = 'glpi_requesttypes'; $tab[29]['field'] = 'name'; $tab[29]['name'] = __('Request source'); $tab[29]['datatype'] = 'dropdown'; $tab[29]['forcegroupby'] = true; $tab[29]['massiveaction'] = false; $tab[29]['joinparams'] = array('beforejoin' => array('table' => 'glpi_ticketfollowups', 'joinparams' => array('jointype' => 'child', 'condition' => $followup_condition))); $tab[91]['table'] = 'glpi_ticketfollowups'; $tab[91]['field'] = 'is_private'; $tab[91]['name'] = __('Private followup'); $tab[91]['datatype'] = 'bool'; $tab[91]['forcegroupby'] = true; $tab[91]['splititems'] = true; $tab[91]['massiveaction'] = false; $tab[91]['joinparams'] = array('jointype' => 'child', 'condition' => $followup_condition); $tab[93]['table'] = 'glpi_users'; $tab[93]['field'] = 'name'; $tab[93]['name'] = __('Writer'); $tab[93]['datatype'] = 'itemlink'; $tab[93]['right'] = 'all'; $tab[93]['forcegroupby'] = true; $tab[93]['massiveaction'] = false; $tab[93]['joinparams'] = array('beforejoin' => array('table' => 'glpi_ticketfollowups', 'joinparams' => array('jointype' => 'child', 'condition' => $followup_condition))); $tab += $this->getSearchOptionsStats(); $tab[150]['table'] = $this->getTable(); $tab[150]['field'] = 'takeintoaccount_delay_stat'; $tab[150]['name'] = __('Take into account time'); $tab[150]['datatype'] = 'timestamp'; $tab[150]['forcegroupby'] = true; $tab[150]['massiveaction'] = false; if (Session::haveRightsOr(self::$rightname, array(self::READALL, self::READASSIGN, self::OWN))) { $tab['linktickets'] = _n('Linked ticket', 'Linked tickets', Session::getPluralNumber()); $tab[40]['table'] = 'glpi_tickets_tickets'; $tab[40]['field'] = 'tickets_id_1'; $tab[40]['name'] = __('All linked tickets'); $tab[40]['massiveaction'] = false; $tab[40]['forcegroupby'] = true; $tab[40]['searchtype'] = 'equals'; $tab[40]['joinparams'] = array('jointype' => 'item_item'); $tab[40]['additionalfields'] = array('tickets_id_2'); $tab[47]['table'] = 'glpi_tickets_tickets'; $tab[47]['field'] = 'tickets_id_1'; $tab[47]['name'] = __('Duplicated tickets'); $tab[47]['massiveaction'] = false; $tab[47]['searchtype'] = 'equals'; $tab[47]['joinparams'] = array('jointype' => 'item_item', 'condition' => "AND NEWTABLE.`link` = " . Ticket_Ticket::DUPLICATE_WITH); $tab[47]['additionalfields'] = array('tickets_id_2'); $tab[47]['forcegroupby'] = true; $tab[41]['table'] = 'glpi_tickets_tickets'; $tab[41]['field'] = 'id'; $tab[41]['name'] = __('Number of all linked tickets'); $tab[41]['massiveaction'] = false; $tab[41]['datatype'] = 'count'; $tab[41]['usehaving'] = true; $tab[41]['joinparams'] = array('jointype' => 'item_item'); $tab[46]['table'] = 'glpi_tickets_tickets'; $tab[46]['field'] = 'id'; $tab[46]['name'] = __('Number of duplicated tickets'); $tab[46]['massiveaction'] = false; $tab[46]['datatype'] = 'count'; $tab[46]['usehaving'] = true; $tab[46]['joinparams'] = array('jointype' => 'item_item', 'condition' => "AND NEWTABLE.`link` = " . Ticket_Ticket::DUPLICATE_WITH); $tab += TicketTask::getSearchOptionsToAdd(); $tab += $this->getSearchOptionsSolution(); if (Session::haveRight('ticketcost', READ)) { $tab += TicketCost::getSearchOptionsToAdd(); } $tab['problem'] = Problem::getTypeName(Session::getPluralNumber()); $tab[141]['table'] = 'glpi_problems_tickets'; $tab[141]['field'] = 'id'; $tab[141]['name'] = _x('quantity', 'Number of problems'); $tab[141]['forcegroupby'] = true; $tab[141]['usehaving'] = true; $tab[141]['datatype'] = 'count'; $tab[141]['massiveaction'] = false; $tab[141]['joinparams'] = array('jointype' => 'child'); } // Filter search fields for helpdesk if (!Session::isCron() && (!isset($_SESSION['glpiactiveprofile']['interface']) || $_SESSION['glpiactiveprofile']['interface'] == 'helpdesk')) { $tokeep = array('common', 'requester', 'satisfaction'); if (Session::haveRightsOr('ticketvalidation', array_merge(TicketValidation::getValidateRights(), TicketValidation::getCreateRights()))) { $tokeep[] = 'validation'; } $keep = false; foreach ($tab as $key => $val) { if (!is_array($val)) { $keep = in_array($key, $tokeep); } if (!$keep) { if (is_array($val)) { $tab[$key]['nosearch'] = true; } } } // last updater no search $tab[64]['nosearch'] = true; } return $tab; }