/**
* @since version 0.90
*
* @param $rand
**/
function showTimelineForm($rand)
{
global $CFG_GLPI;
//check global rights
if (!Session::haveRight("ticket", Ticket::READMY) && !Session::haveRightsOr("followup", array(TicketFollowup::SEEPUBLIC, TicketFollowup::SEEPRIVATE))) {
return false;
}
// javascript function for add and edit items
echo "<script type='text/javascript' >\n";
echo "function viewAddSubitem" . $this->fields['id'] . "{$rand}(itemtype) {\n";
$params = array('action' => 'viewsubitem', 'type' => 'itemtype', 'parenttype' => 'Ticket', 'tickets_id' => $this->fields['id'], 'id' => -1);
if (isset($_GET['load_kb_sol'])) {
$params['load_kb_sol'] = $_GET['load_kb_sol'];
}
$out = Ajax::updateItemJsCode("viewitem" . $this->fields['id'] . "{$rand}", $CFG_GLPI["root_doc"] . "/ajax/timeline.php", $params, "", false);
echo str_replace("\"itemtype\"", "itemtype", $out);
echo "\$('#approbation_form{$rand}').remove()";
echo "};";
echo "\n\n function change_task_state(tasks_id, target) {\n \$.post('" . $CFG_GLPI["root_doc"] . "/ajax/timeline.php',\n {'action': 'change_task_state',\n 'tasks_id': tasks_id,\n 'tickets_id': " . $this->fields['id'] . "\n })\n .done(function(new_state) {\n \$(target).removeClass('state_1 state_2')\n .addClass('state_'+new_state);\n });\n }\n\n function viewEditSubitem" . $this->fields['id'] . "{$rand}(e, itemtype, items_id, o, domid) {\n domid = (typeof domid === 'undefined')\n ? 'viewitem" . $this->fields['id'] . $rand . "'\n : domid;\n var target = e.target || window.event.srcElement;\n if (target.nodeName == 'a') return;\n if (target.className == 'read_more_button') return;\n \$('#'+domid).addClass('edited');\n \$('#'+domid+' .displayed_content').hide();\n \$('#'+domid+' .cancel_edit_item_content').show()\n .click(function() {\n \$(this).hide();\n \$('#'+domid).removeClass('edited');\n \$('#'+domid+' .edit_item_content').empty().hide();\n \$('#'+domid+' .displayed_content').show();\n });\n \$('#'+domid+' .edit_item_content').show()\n .load('" . $CFG_GLPI["root_doc"] . "/ajax/timeline.php',\n {'action' : 'viewsubitem',\n 'type' : itemtype,\n 'parenttype': 'Ticket',\n 'tickets_id': " . $this->fields['id'] . ",\n 'id' : items_id\n });\n\n\n };";
if (isset($_GET['load_kb_sol'])) {
echo "viewAddSubitem" . $this->fields['id'] . "{$rand}('Solution');";
}
echo "</script>\n";
//check sub-items rights
$tmp = array('tickets_id' => $this->getID());
$fup = new TicketFollowup();
$ttask = new TicketTask();
$doc = new Document();
$canadd_fup = $fup->can(-1, CREATE, $tmp);
$canadd_task = $ttask->can(-1, CREATE, $tmp);
$canadd_document = $doc->can(-1, CREATE, $tmp) && $this->canAddItem('Document');
$canadd_solution = Ticket::canUpdate() && $this->canSolve();
if (!$canadd_fup && !$canadd_task && !$canadd_document && !$canadd_solution) {
return false;
}
//show choices
echo "<h2>" . _sx('button', 'Add') . " : </h2>";
echo "<div class='timeline_form'>";
echo "<ul class='timeline_choices'>";
if ($canadd_fup) {
echo "<li class='followup' onclick='" . "javascript:viewAddSubitem" . $this->fields['id'] . "{$rand}(\"TicketFollowup\");'>" . __("Followup") . "</li>";
}
if ($canadd_task) {
echo "<li class='task' onclick='" . "javascript:viewAddSubitem" . $this->fields['id'] . "{$rand}(\"TicketTask\");'>" . __("Task") . "</li>";
}
if ($canadd_document) {
echo "<li class='document' onclick='" . "javascript:viewAddSubitem" . $this->fields['id'] . "{$rand}(\"Document_Item\");'>" . __("Document") . "</li>";
}
if ($canadd_solution) {
echo "<li class='solution' onclick='" . "javascript:viewAddSubitem" . $this->fields['id'] . "{$rand}(\"Solution\");'>" . __("Solution") . "</li>";
}
echo "</ul>";
// timeline_choices
echo "<div class='clear'> </div>";
echo "</div>";
//end timeline_form
echo "<div class='ajax_box' id='viewitem" . $this->fields['id'] . "{$rand}'></div>\n";
}
/**
* @see CommonDBTM::doSpecificMassiveActions()
**/
function doSpecificMassiveActions($input = array())
{
$res = array('ok' => 0, 'ko' => 0, 'noright' => 0);
switch ($input['action']) {
case "link_ticket":
if (isset($input['link']) && isset($input['tickets_id_1'])) {
if ($this->getFromDB($input['tickets_id_1'])) {
foreach ($input["item"] as $key => $val) {
if ($val == 1) {
$input2 = array();
$input2['id'] = $input['tickets_id_1'];
$input2['_link']['tickets_id_1'] = $input['tickets_id_1'];
$input2['_link']['link'] = $input['link'];
$input2['_link']['tickets_id_2'] = $key;
if ($this->can($input['tickets_id_1'], 'w')) {
if ($this->update($input2)) {
$res['ok']++;
} else {
$res['ko']++;
}
} else {
$res['noright']++;
}
}
}
}
}
break;
case "submit_validation":
$valid = new TicketValidation();
foreach ($input["item"] as $key => $val) {
if ($val == 1) {
$input2 = array('tickets_id' => $key, 'users_id_validate' => $input['users_id_validate'], 'comment_submission' => $input['comment_submission']);
if ($valid->can(-1, 'w', $input2)) {
if ($valid->add($input2)) {
$res['ok']++;
} else {
$res['ko']++;
}
} else {
$res['noright']++;
}
}
}
break;
case "add_followup":
$fup = new TicketFollowup();
foreach ($input["item"] as $key => $val) {
if ($val == 1) {
$input2 = array('tickets_id' => $key, 'is_private' => $input['is_private'], 'requesttypes_id' => $input['requesttypes_id'], 'content' => $input['content']);
if ($fup->can(-1, 'w', $input2)) {
if ($fup->add($input2)) {
$res['ok']++;
} else {
$res['ko']++;
}
} else {
$res['noright']++;
}
}
}
break;
default:
return parent::doSpecificMassiveActions($input);
}
return $res;
}
if (!isset($_SESSION['glpitransfer_list'][$_POST["itemtype"]])) {
$_SESSION['glpitransfer_list'][$_POST["itemtype"]] = array();
}
foreach ($_POST["item"] as $key => $val) {
if ($val == 1) {
$_SESSION['glpitransfer_list'][$_POST["itemtype"]][$key] = $key;
}
}
$REDIRECT = $CFG_GLPI['root_doc'] . '/front/transfer.action.php';
break;
case "add_followup":
$fup = new TicketFollowup();
foreach ($_POST["item"] as $key => $val) {
if ($val == 1) {
$input = array('tickets_id' => $key, 'is_private' => $_POST['is_private'], 'requesttypes_id' => $_POST['requesttypes_id'], 'content' => $_POST['content']);
if ($fup->can(-1, 'w', $input)) {
$fup->add($input);
}
}
}
break;
case "submit_validation":
$valid = new TicketValidation();
foreach ($_POST["item"] as $key => $val) {
if ($val == 1) {
$input = array('tickets_id' => $key, 'users_id_validate' => $_POST['users_id_validate'], 'comment_submission' => $_POST['comment_submission']);
if ($valid->can(-1, 'w', $input)) {
$valid->add($input);
}
}
}
/**
* @since version 0.90
*
* @param $rand
**/
function showTimelineForm($rand)
{
global $CFG_GLPI;
//check global rights
if (!Session::haveRight("ticket", Ticket::READMY) && !Session::haveRightsOr("followup", array(TicketFollowup::SEEPUBLIC, TicketFollowup::SEEPRIVATE))) {
return false;
}
// javascript function for add and edit items
echo "<script type='text/javascript' >\n";
echo "function viewAddSubitem" . $this->fields['id'] . "{$rand}(itemtype) {\n";
$params = array('type' => 'itemtype', 'parenttype' => 'Ticket', 'tickets_id' => $this->fields['id'], 'id' => -1);
if (isset($_GET['load_kb_sol'])) {
$params['load_kb_sol'] = $_GET['load_kb_sol'];
}
$out = Ajax::updateItemJsCode("viewitem" . $this->fields['id'] . "{$rand}", $CFG_GLPI["root_doc"] . "/ajax/timeline_viewsubitem.php", $params, "", false);
echo str_replace("\"itemtype\"", "itemtype", $out);
echo "\$('#approbation_form{$rand}').remove()";
echo "};";
$out = "function viewEditSubitem" . $this->fields['id'] . "{$rand}(e, itemtype, items_id, o) {\n\n var target = e.target || window.event.srcElement;\n if (target.nodeName == 'a') return;\n if (target.className == 'read_more_button') return;";
$params = array('type' => 'itemtype', 'parenttype' => 'Ticket', 'tickets_id' => $this->fields['id'], 'id' => 'items_id');
$out .= Ajax::updateItemJsCode("viewitem" . $this->fields['id'] . "{$rand}", $CFG_GLPI["root_doc"] . "/ajax/timeline_viewsubitem.php", $params, "", false);
$out = str_replace("\"itemtype\"", "itemtype", $out);
$out = str_replace("\"items_id\"", "items_id", $out);
echo $out;
//scroll to edit form
echo "\$('body').scrollTop(0);";
echo "\$('.ui-tabs-panel').scrollTop(0);";
// add a mark to currently edited element
echo "var found_active = \$('.talk_active');\n i = found_active.length;\n while(i--) {\n var classes = found_active[i].className.replace( /(?:^|\\s)talk_active(?!\\S)/ , '' );\n found_active[i].className = classes;\n }\n o.className = o.className + ' talk_active';\n\n \$('#approbation_form{$rand}').remove();\n };";
if (isset($_GET['load_kb_sol'])) {
echo "viewAddSubitem" . $this->fields['id'] . "{$rand}('Solution');";
}
echo "</script>\n";
//check sub-items rights
$tmp = array('tickets_id' => $this->getID());
$fup = new TicketFollowup();
$ttask = new TicketTask();
$doc = new Document();
$canadd_fup = $fup->can(-1, CREATE, $tmp);
$canadd_task = $ttask->can(-1, CREATE, $tmp);
$canadd_document = $doc->can(-1, CREATE, $tmp) && $this->canAddItem('Document');
$canadd_solution = Ticket::canUpdate() && $this->canSolve();
if (!$canadd_fup && !$canadd_task && !$canadd_document && !$canadd_solution) {
return false;
}
//show choices
echo "<h2>" . _sx('button', 'Add') . " : </h2>";
echo "<div class='timeline_form'>";
echo "<ul class='timeline_choices'>";
if ($canadd_fup) {
echo "<li class='followup' onclick='" . "javascript:viewAddSubitem" . $this->fields['id'] . "{$rand}(\"TicketFollowup\");'>" . __("Followup") . "</li>";
}
if ($canadd_task) {
echo "<li class='task' onclick='" . "javascript:viewAddSubitem" . $this->fields['id'] . "{$rand}(\"TicketTask\");'>" . __("Task") . "</li>";
}
if ($canadd_document) {
echo "<li class='document' onclick='" . "javascript:viewAddSubitem" . $this->fields['id'] . "{$rand}(\"Document_Item\");'>" . __("Document") . "</li>";
}
if ($canadd_solution) {
echo "<li class='solution' onclick='" . "javascript:viewAddSubitem" . $this->fields['id'] . "{$rand}(\"Solution\");'>" . __("Solution") . "</li>";
}
echo "</ul>";
// timeline_choices
echo "<div class='clear'> </div>";
echo "</div>";
//end timeline_form
echo "<div class='ajax_box' id='viewitem" . $this->fields['id'] . "{$rand}'></div>\n";
}
static function showForm(Ticket $ticket, $rand)
{
global $CFG_GLPI;
//check global rights
if (!Session::haveRight("ticket", Ticket::READMY) && !Session::haveRightsOr("followup", array(TicketFollowup::SEEPUBLIC, TicketFollowup::SEEPRIVATE))) {
return false;
}
// javascript function for add and edit items
echo "<script type='text/javascript' >\n";
?>
function getUrlVar(key) {
var result = new RegExp(key + "=([^&]*)", "i").exec(window.location.search);
return result && unescape(result[1]) || "";
}
<?php
echo "function viewAddSubitem" . $ticket->fields['id'] . "{$rand}(itemtype) {\n";
$params = array('type' => 'itemtype', 'parenttype' => 'Ticket', 'tickets_id' => $ticket->fields['id'], 'load_kb_sol' => "load_kb_sol_value", 'id' => -1);
$out = Ajax::updateItemJsCode("viewitem" . $ticket->fields['id'] . "{$rand}", $CFG_GLPI["root_doc"] . "/plugins/talk/ajax/viewsubitem.php", $params, "", false);
$out = str_replace("\"load_kb_sol_value\"", "getUrlVar('load_kb_sol')", $out);
echo str_replace("\"itemtype\"", "itemtype", $out);
echo "};";
$out = "function viewEditSubitem" . $ticket->fields['id'] . "{$rand}(e, itemtype, items_id, o) {\n\n var target = e.target || window.event.srcElement;\n if (target.nodeName == 'a') return;\n if (target.className == 'read_more_button') return;";
$params = array('type' => 'itemtype', 'parenttype' => 'Ticket', 'tickets_id' => $ticket->fields['id'], 'id' => 'items_id');
$out .= Ajax::updateItemJsCode("viewitem" . $ticket->fields['id'] . "{$rand}", $CFG_GLPI["root_doc"] . "/plugins/talk/ajax/viewsubitem.php", $params, "", false);
$out = str_replace("\"itemtype\"", "itemtype", $out);
$out = str_replace("\"items_id\"", "items_id", $out);
echo $out;
//scroll to edit form
echo "window.scrollTo(0,110);";
// add a mark to currently edited element
echo "var found_active = \$('.talk_active');\n i = found_active.length;\n while(i--) {\n var classes = found_active[i].className.replace( /(?:^|\\s)talk_active(?!\\S)/ , '' );\n found_active[i].className = classes;\n }\n o.className = o.className + ' talk_active';\n };";
echo "</script>\n";
//check sub-items rights
$tmp = array('tickets_id' => $ticket->getID());
$fup = new TicketFollowup();
$ttask = new TicketTask();
$canadd_fup = TicketFollowup::canCreate() && $fup->can(-1, UPDATE, $tmp);
$canadd_task = TicketTask::canCreate() && $ttask->can(-1, UPDATE, $tmp);
$canadd_document = Document::canCreate();
$canadd_solution = Ticket::canUpdate() && $ticket->canSolve();
if (!$canadd_fup && !$canadd_task && !$canadd_document && !$canadd_solution) {
return false;
}
//show choices
if ($ticket->fields["status"] != CommonITILObject::SOLVED && $ticket->fields["status"] != CommonITILObject::CLOSED) {
echo "<h2>" . _sx('button', 'Add') . " : </h2>";
echo "<div class='talk_form'>";
echo "<ul class='talk_choices'>";
if ($canadd_fup) {
echo "<li class='followup' onclick='" . "javascript:viewAddSubitem" . $ticket->fields['id'] . "{$rand}(\"TicketFollowup\");'>" . __("Followup") . "</li>";
}
if ($canadd_task) {
echo "<li class='task' onclick='" . "javascript:viewAddSubitem" . $ticket->fields['id'] . "{$rand}(\"TicketTask\");'>" . __("Task") . "</li>";
}
if ($canadd_document) {
echo "<li class='document' onclick='" . "javascript:viewAddSubitem" . $ticket->fields['id'] . "{$rand}(\"Document_Item\");'>" . __("Document") . "</li>";
}
if ($canadd_solution) {
echo "<li class='solution' onclick='" . "javascript:viewAddSubitem" . $ticket->fields['id'] . "{$rand}(\"Solution\");'>" . __("Solution") . "</li>";
self::addJavascriptForViewAddSubitem($ticket, $rand);
}
echo "</ul>";
// talk_choices
echo "<div class='clear'> </div>";
echo "</div>";
//end talk_form
}
echo "<div class='ajax_box' id='viewitem" . $ticket->fields['id'] . "{$rand}'></div>\n";
}
