public function sendMessage()
{
$encoded_values = Settings::where('key', 'chat')->first();
$decoded_values = json_decode($encoded_values->value);
$v_data = ["thread_id" => Input::get('thread_id'), "user_id" => Input::get('user_id'), "message" => Input::get('message'), "attachment" => Input::hasFile('attachment') ? \Str::lower(Input::file('attachment')->getClientOriginalExtension()) : ""];
$v_rules = ["thread_id" => 'required', "user_id" => 'required', "message" => 'required', "attachment" => 'in:' . $decoded_values->chat_file_types];
$v = Validator::make($v_data, $v_rules);
if ($v->passes() && Input::get("user_id") > 0 && Input::get("thread_id") > 0) {
$thread_message = new ThreadMessages();
$thread_message->thread_id = Input::get('thread_id');
$thread_message->sender_id = Input::get('user_id');
$thread_message->message = Input::get('message');
$thread_message->save();
if (Input::hasFile('attachment') && Input::file('attachment')->getSize() <= $decoded_values->max_file_size * 1024 * 1024) {
$ticket_attachment = new TicketAttachments();
$ticket_attachment->thread_id = Input::get('thread_id');
$ticket_attachment->message_id = $thread_message->id;
$ticket_attachment->has_attachment = Input::hasFile('attachment');
$ticket_attachment->attachment_path = Input::hasFile('attachment') ? Utils::fileUpload(Input::file('attachment'), 'attachments') : '';
$ticket_attachment->save();
}
return json_encode(["result" => 1]);
} else {
return json_encode(["result" => 0]);
}
}
public function update()
{
$v = Validator::make(["thread_id" => Input::get('thread_id'), "user_id" => Input::get('user_id'), "message" => Input::get('message'), "status" => Input::get('status'), 'attachment' => Input::get('attachment')], ["thread_id" => 'required', "user_id" => 'required', "message" => 'required', "status" => 'required', "attachment" => 'mimes:rar,zip|size:10000']);
if ($v->passes()) {
$ticket = Tickets::where('thread_id', Input::get('thread_id'))->first();
$ticket->thread_id = Input::get('thread_id');
$ticket->status = Input::get('status');
$ticket->save();
$thread_message = new ThreadMessages();
$thread_message->thread_id = Input::get('thread_id');
$thread_message->sender_id = Input::get('user_id');
$thread_message->message = Input::get('message');
$thread_message->save();
$ticket_attachment = new TicketAttachments();
$ticket_attachment->thread_id = Input::get('thread_id');
$ticket_attachment->message_id = $thread_message->id;
$ticket_attachment->has_attachment = Input::hasFile('attachment');
$ticket_attachment->attachment_path = Input::hasFile('attachment') ? Utils::fileUpload(Input::file('attachment'), 'attachments') : '';
$ticket_attachment->save();
if (!Utils::isBackendUser(Input::get('user_id'))) {
$country = DB::table('countries')->where('countryCode', Input::get('country'))->first();
$geo_info = ThreadGeoInfo::where('thread_id', Input::get('thread_id'))->first();
$geo_info->ip_address = Input::get('ip', $geo_info->ip_address);
$geo_info->country_code = Input::get('country', $geo_info->country_code);
$geo_info->country = !empty($country) ? $country->countryName : "";
$geo_info->provider = Input::get('provider');
$geo_info->current_page = "";
$geo_info->all_pages = "";
$geo_info->save();
}
$customer = User::find($ticket->customer_id);
$raw_settings = Settings::where('key', 'tickets')->pluck('value');
$decode_settings = json_decode($raw_settings);
if ($decode_settings->should_send_email_ticket_reply) {
if (!$customer->is_online) {
$mailer_extra = ['ticket' => $ticket, 'has_attachment' => $ticket_attachment->has_attachment, 'attachment_path' => $ticket_attachment->attachment_path, 'operator_message' => $thread_message];
$this->ticketMailer->updated($customer->email, $customer->name, $mailer_extra);
}
} else {
$mailer_extra = ['ticket' => $ticket, 'has_attachment' => $ticket_attachment->has_attachment, 'attachment_path' => $ticket_attachment->attachment_path, 'operator_message' => $thread_message];
$this->ticketMailer->updated($customer->email, $customer->name, $mailer_extra);
}
return json_encode(['result' => 1, 'errors' => trans('msgs.ticket_updated_success')]);
} else {
return json_encode(['result' => 0, 'errors' => \KodeInfo\Utilities\Utils::buildMessages($v->messages()->all())]);
}
}