function process()
{
$posted = JRequest::get('post');
$ticket_ids = array();
foreach ($posted as $var => $value) {
if (substr($var, 0, 7) == "ticket_") {
$ticket_id = (int) substr($var, 7);
if ($ticket_id > 0) {
$ticket_ids[$ticket_id] = $ticket_id;
}
}
}
if (count($ticket_ids) == 0) {
return;
}
$db = JFactory::getDBO();
$tickets = array();
foreach ($ticket_ids as $ticketid) {
$ticket = new SupportTicket();
if ($ticket->Load($ticketid)) {
$ticket->is_batch = true;
$tickets[$ticketid] = $ticket;
} else {
unset($ticket_ids[$ticket_id]);
}
}
$new_pri = FSS_Input::getInt('batch_priority');
if ($new_pri > 0) {
foreach ($ticket_ids as $ticketid) {
$tickets[$ticketid]->updatePriority($new_pri);
}
}
$new_status = FSS_Input::getInt('batch_status');
if ($new_status > 0) {
foreach ($ticket_ids as $ticketid) {
$tickets[$ticketid]->updateStatus($new_status);
}
}
if (FSS_Input::getString('batch_handler') != "") {
foreach ($ticket_ids as $ticketid) {
$tickets[$ticketid]->assignHandler(FSS_Input::getInt('batch_handler'));
}
}
$should_delete = FSS_Input::getCmd('batch_status');
if ($should_delete == "delete") {
foreach ($ticket_ids as $ticketid) {
$tickets[$ticketid]->delete();
}
}
}
/**
* Update ticket lock for current user
*/
function lock()
{
$ticketid = FSS_Input::getInt('ticketid');
if ($ticketid < 1) {
exit;
}
$ticket = new SupportTicket();
if (!$ticket->Load($ticketid)) {
exit;
}
$ticket->updateLock();
exit;
}