if (isset($_POST["reconstructStates"])) {
ini_set("max_execution_time", "0");
ini_set("memory_limit", "-1");
$ptState = new PluginTimelineticketState();
$ptState->reconstructTimeline();
Html::back();
} else {
if (isset($_POST["reconstructGroups"])) {
ini_set("max_execution_time", "0");
ini_set("memory_limit", "-1");
$ptGroup = new PluginTimelineticketAssignGroup();
$ptGroup->reconstrucTimeline();
Html::back();
} else {
if (isset($_POST["add_groups"]) || isset($_POST["delete_groups"])) {
$grplevel->update($_POST);
Html::back();
} else {
if (isset($_POST["update"])) {
$ptConfig->update($_POST);
Html::back();
} else {
$ptConfig->showReconstructForm();
$ptConfig->getFromDB(1);
$ptConfig->showForm();
Html::footer();
}
}
}
}
}
static function checkAssignGroup(Ticket $ticket)
{
global $DB;
$ok = 0;
$ptConfig = new PluginTimelineticketConfig();
$ptConfig->getFromDB(1);
if ($ptConfig->fields["add_waiting"] == 0) {
$ok = 1;
}
if ($ok && in_array("status", $ticket->updates) && isset($ticket->oldvalues["status"]) && $ticket->oldvalues["status"] == Ticket::WAITING) {
if ($ticket->countGroups(CommonITILActor::ASSIGN)) {
foreach ($ticket->getGroups(CommonITILActor::ASSIGN) as $d) {
$ptAssignGroup = new PluginTimelineticketAssignGroup();
$calendar = new Calendar();
$calendars_id = Entity::getUsedConfig('calendars_id', $ticket->fields['entities_id']);
$datedebut = $ticket->fields['date'];
if ($calendars_id > 0 && $calendar->getFromDB($calendars_id)) {
$delay = $calendar->getActiveTimeBetween($datedebut, $_SESSION["glpi_currenttime"]);
} else {
// cas 24/24 - 7/7
$delay = strtotime($_SESSION["glpi_currenttime"]) - strtotime($datedebut);
}
$input = array();
$input['tickets_id'] = $ticket->getID();
$input['groups_id'] = $d["groups_id"];
$input['date'] = $_SESSION["glpi_currenttime"];
$input['begin'] = $delay;
$ptAssignGroup->add($input);
}
}
} else {
if ($ok && in_array("status", $ticket->updates) && isset($ticket->fields["status"]) && $ticket->fields["status"] == Ticket::WAITING) {
if ($ticket->countGroups(CommonITILActor::ASSIGN)) {
foreach ($ticket->getGroups(CommonITILActor::ASSIGN) as $d) {
$calendar = new Calendar();
$calendars_id = Entity::getUsedConfig('calendars_id', $ticket->fields['entities_id']);
$ptAssignGroup = new PluginTimelineticketAssignGroup();
$query = "SELECT MAX(`date`) AS datedebut, id\n FROM `" . $ptAssignGroup->getTable() . "`\n WHERE `tickets_id` = '" . $ticket->getID() . "'\n AND `groups_id`='" . $d["groups_id"] . "'\n AND `delay` IS NULL";
$result = $DB->query($query);
$datedebut = '';
$input = array();
if ($result && $DB->numrows($result)) {
$datedebut = $DB->result($result, 0, 'datedebut');
$input['id'] = $DB->result($result, 0, 'id');
} else {
return;
}
if (!$datedebut) {
$delay = 0;
// Utilisation calendrier
} else {
if ($calendars_id > 0 && $calendar->getFromDB($calendars_id)) {
$delay = $calendar->getActiveTimeBetween($datedebut, $_SESSION["glpi_currenttime"]);
} else {
// cas 24/24 - 7/7
$delay = strtotime($_SESSION["glpi_currenttime"]) - strtotime($datedebut);
}
}
$input['delay'] = $delay;
$ptAssignGroup->update($input);
}
}
}
}
}
