$conversation->setSubject('I need help!');
$conversation->setMailbox($mailbox);
$conversation->setCustomer($customer);
$conversation->setType('email');
// A conversation must have at least one thread
$thread = new \HelpScout\model\thread\Customer();
$thread->setType('customer');
$thread->setBody('Hello. I need some help.');
$thread->setStatus('active');
// Create by: required
$createdBy = new \HelpScout\model\ref\PersonRef();
$createdBy->setId(12345);
$createdBy->setType('customer');
$thread->setCreatedBy($createdBy);
// Assigned to: not required - defaults to 'anyone'
$assignedTo = new \HelpScout\model\ref\PersonRef();
$assignedTo->setId(100);
$assignedTo->setType('user');
$thread->setAssignedTo($assignedTo);
// Cc and Bcc
$thread->setCcList(array('*****@*****.**', '*****@*****.**'));
$thread->setBccList(array('*****@*****.**', '*****@*****.**'));
// Attachments: attachments must be sent to the API before they can
// be used when creating a thread. Use the hash value returned when
// creating the attachment to associate it with a ticket.
$attachment = new \HelpScout\model\Attachment();
$attachment->setHash('j894hg93gh9egh934gh34g8hjhvbdjvhbweg3');
$thread->setAttachments(array($attachment));
$conversation->setThreads(array($thread));
$conversation->setCreatedBy($createdBy);
$client->createConversation($conversation);
$conversation->setSubject("I need help!");
$conversation->setMailbox($mailbox);
$conversation->setCustomer($customer);
$conversation->setType("email");
// A conversation must have at least one thread
$thread = new \HelpScout\model\thread\Customer();
$thread->setType("customer");
$thread->setBody("Hello. I need some help.");
$thread->setStatus("active");
// Create by: required
$createdBy = new \HelpScout\model\ref\PersonRef();
$createdBy->setId(12345);
$createdBy->setType("customer");
$thread->setCreatedBy($createdBy);
// Assigned to: not required - defaults to 'anyone'
$assignedTo = new \HelpScout\model\ref\PersonRef();
$assignedTo->setId(100);
$assignedTo->setType("user");
$thread->setAssignedTo($assignedTo);
// Cc and Bcc
$thread->setCcList(array("*****@*****.**", "*****@*****.**"));
$thread->setBccList(array("*****@*****.**", "*****@*****.**"));
// Attachments: attachments must be sent to the API before they can
// be used when creating a thread. Use the hash value returned when
// creating the attachment to associate it with a ticket.
$attachment = new \HelpScout\model\Attachment();
$attachment->setHash("j894hg93gh9egh934gh34g8hjhvbdjvhbweg3");
$thread->setAttachments(array($attachment));
$conversation->setThreads(array($thread));
$conversation->setCreatedBy($createdBy);
$client->createConversation($conversation);
