/**
* get a list of tickers for this image
*/
function &getTroubleTickets($aStatus)
{
global $MESSAGES;
if (!is_array($aStatus)) {
die("GridImage::getTroubleTickets expects array param");
}
$db =& $this->_getDB();
$statuses = "'" . implode("','", $aStatus) . "'";
$tickets = array();
$recordSet =& $db->Execute("select t.*,u.realname as suggester_name,DATEDIFF(NOW(),t.updated) as days from gridimage_ticket as t " . "inner join user as u using(user_id) " . "where t.gridimage_id={$this->gridimage_id} and t.status in ({$statuses}) order by t.updated desc");
while (!$recordSet->EOF) {
//create new ticket object
$t = new GridImageTroubleTicket();
$t->loadFromRecordset($recordSet);
if ($t->days > 365) {
$t->days = $MESSAGES['class_gridimage']['days_365'];
} elseif ($t->days > 30) {
$t->days = sprintf($MESSAGES['class_gridimage']['days_30'], intval($t->days / 30));
} elseif ($t->days > 14) {
$t->days = sprintf($MESSAGES['class_gridimage']['days_14'], intval($t->days / 7));
} elseif ($t->days > 7) {
$t->days = $MESSAGES['class_gridimage']['days_7'];
} elseif ($t->days > 1) {
$t->days = sprintf($MESSAGES['class_gridimage']['days_gt1'], $t->days);
} elseif ($t->days < 1) {
$t->days = $MESSAGES['class_gridimage']['days_lt1'];
} else {
$t->days = $MESSAGES['class_gridimage']['days_eq1'];
}
//load its ticket items (should this be part of load from Recordset?
$t->loadItems();
$t->loadComments();
$tickets[] = $t;
$recordSet->MoveNext();
}
$recordSet->Close();
return $tickets;
}
