function getMessageAction()
{
@($id = DevblocksPlatform::importGPC($_REQUEST['id']));
// message id
@($hide = DevblocksPlatform::importGPC($_REQUEST['hide'], 'integer', 0));
$tpl = DevblocksPlatform::getTemplateService();
$tpl->cache_lifetime = "0";
$tpl->assign('path', $this->_TPL_PATH);
$message = DAO_Ticket::getMessage($id);
$tpl->assign('message', $message);
$tpl->assign('message_id', $message->id);
// Sender info
$message_senders = array();
$message_sender_orgs = array();
if (null != ($sender_addy = DAO_Address::get($message->address_id))) {
$message_senders[$sender_addy->id] = $sender_addy;
if (null != ($sender_org = DAO_ContactOrg::get($sender_addy->contact_org_id))) {
$message_sender_orgs[$sender_org->id] = $sender_org;
}
}
$tpl->assign('message_senders', $message_senders);
$tpl->assign('message_sender_orgs', $message_sender_orgs);
// Workers
$workers = DAO_Worker::getAll();
$tpl->assign('workers', $workers);
// Ticket
$ticket = DAO_Ticket::getTicket($message->ticket_id);
$tpl->assign('ticket', $ticket);
$tpl->assign('requesters', $ticket->getRequesters());
if (empty($hide)) {
$content = DAO_MessageContent::get($id);
$tpl->assign('content', $content);
$notes = DAO_MessageNote::getByTicketId($message->ticket_id);
$message_notes = array();
// Index notes by message id
if (is_array($notes)) {
foreach ($notes as $note) {
if (!isset($message_notes[$note->message_id])) {
$message_notes[$note->message_id] = array();
}
$message_notes[$note->message_id][$note->id] = $note;
}
}
$tpl->assign('message_notes', $message_notes);
}
// Message toolbar items
$messageToolbarItems = DevblocksPlatform::getExtensions('cerberusweb.message.toolbaritem', true);
if (!empty($messageToolbarItems)) {
$tpl->assign('message_toolbaritems', $messageToolbarItems);
}
// [TODO] Workers?
$tpl->assign('expanded', empty($hide) ? true : false);
$tpl->register_modifier('makehrefs', array('CerberusUtils', 'smarty_modifier_makehrefs'));
$tpl->display('file:' . $this->_TPL_PATH . 'display/modules/conversation/message.tpl');
}
function getContent()
{
return DAO_MessageContent::get($this->id);
}
private function _getMessageXML($id)
{
$message = DAO_Ticket::getMessage($id);
/* @var $message CerberusMessage */
if (is_null($message)) {
$this->_error("ID {$id} not valid.");
}
$message_content = DAO_MessageContent::get($id);
$message_headers = DAO_MessageHeader::getAll($id);
$message_notes = DAO_MessageNote::getByMessageId($id);
$xml_out = new SimpleXMLElement("<message></message>");
$xml_out->addChild('id', $message->id);
$xml_out->addChild('ticket_id', $message->ticket_id);
$xml_out->addChild('created_date', $message->created_date);
$xml_out->addChild('address_id', $message->address_id);
$xml_out->addChild('is_outgoing', $message->is_outgoing);
$xml_out->addChild('worker_id', $message->worker_id);
$xml_out->addChild('content', $message_content);
$headers = $xml_out->addChild('headers');
foreach ($message_headers as $header_name => $header_value) {
$headers->addChild($header_name, $header_value);
}
$xml_notes = $xml_out->addChild('notes');
foreach ($message_notes as $note) {
$xml_note = $xml_notes->addChild('note');
$xml_note->addChild('id', $note->id);
$xml_note->addChild('type', $note->type);
$xml_note->addChild('message_id', $note->message_id);
$xml_note->addChild('created', $note->created);
$xml_note->addChild('worker_id', $note->worker_id);
$xml_note->addChild('content', $note->content);
}
return $xml_out;
}
function showPreviewAction()
{
@($tid = DevblocksPlatform::importGPC($_REQUEST['tid'], 'integer', 0));
@($view_id = DevblocksPlatform::importGPC($_REQUEST['view_id'], 'string', ''));
$tpl = DevblocksPlatform::getTemplateService();
$tpl_path = $this->_TPL_PATH;
$tpl->assign('path', $tpl_path);
$tpl->assign('view_id', $view_id);
if (null != ($ticket = DAO_Ticket::getTicket($tid))) {
/* @var $ticket CerberusTicket */
$tpl->assign('ticket', $ticket);
}
if (null != ($messages = DAO_Ticket::getMessagesByTicket($tid))) {
if (!empty($messages)) {
@($last = array_pop($messages));
@($content = DAO_MessageContent::get($last->id));
$tpl->assign('message', $last);
$tpl->assign('content', $content);
}
}
$teams = DAO_Group::getAll();
$tpl->assign('teams', $teams);
$team_categories = DAO_Bucket::getTeams();
$tpl->assign('team_categories', $team_categories);
$workers = DAO_Worker::getAllActive();
$tpl->assign('workers', $workers);
// Custom fields
$custom_fields = DAO_CustomField::getBySource(ChCustomFieldSource_Ticket::ID);
$tpl->assign('custom_fields', $custom_fields);
$custom_field_values = DAO_CustomFieldValue::getValuesBySourceIds(ChCustomFieldSource_Ticket::ID, $ticket->id);
if (isset($custom_field_values[$ticket->id])) {
$tpl->assign('custom_field_values', $custom_field_values[$ticket->id]);
}
// Display
$tpl->display('file:' . $this->_TPL_PATH . 'tickets/rpc/preview_panel.tpl');
}
