/**
* @return Model_GroupInboxFilter|false
*/
static function getMatches($group_id, $ticket_id, $only_rule_id = 0)
{
$matches = array();
if (empty($group_id)) {
return false;
}
if (!empty($only_rule_id)) {
$filters = array(DAO_GroupInboxFilter::get($only_rule_id));
} else {
$filters = DAO_GroupInboxFilter::getByGroupId($group_id);
}
// Check the ticket
if (null === ($ticket = DAO_Ticket::getTicket($ticket_id))) {
return false;
}
// Build our objects
$ticket_from = DAO_Address::get($ticket->last_wrote_address_id);
$ticket_group_id = $ticket->team_id;
// [TODO] These expensive checks should only populate when needed
$messages = DAO_Ticket::getMessagesByTicket($ticket_id);
$message_headers = array();
if (empty($messages)) {
return false;
}
if (null != @($message_last = array_pop($messages))) {
/* @var $message_last CerberusMessage */
$message_headers = $message_last->getHeaders();
}
// Clear the rest of the message manifests
unset($messages);
$custom_fields = DAO_CustomField::getAll();
// Lazy load when needed on criteria basis
$ticket_field_values = null;
$address_field_values = null;
$org_field_values = null;
// Check filters
if (is_array($filters)) {
foreach ($filters as $filter) {
/* @var $filter Model_GroupInboxFilter */
$passed = 0;
// Skip filters with no criteria
if (!is_array($filter->criteria) || empty($filter->criteria)) {
continue;
}
// check criteria
foreach ($filter->criteria as $rule_key => $rule) {
@($value = $rule['value']);
switch ($rule_key) {
case 'dayofweek':
$current_day = strftime('%w');
// $current_day = 1;
// Forced to English abbrevs as indexes
$days = array('sun', 'mon', 'tue', 'wed', 'thu', 'fri', 'sat');
// Is the current day enabled?
if (isset($rule[$days[$current_day]])) {
$passed++;
}
break;
case 'timeofday':
$current_hour = strftime('%H');
$current_min = strftime('%M');
// $current_hour = 17;
// $current_min = 5;
if (null != ($from_time = @$rule['from'])) {
list($from_hour, $from_min) = explode(':', $from_time);
}
if (null != ($to_time = @$rule['to'])) {
if (list($to_hour, $to_min) = explode(':', $to_time)) {
}
}
// Do we need to wrap around to the next day's hours?
if ($from_hour > $to_hour) {
// yes
$to_hour += 24;
// add 24 hrs to the destination (1am = 25th hour)
}
// Are we in the right 24 hourly range?
if ((int) $current_hour >= $from_hour && (int) $current_hour <= $to_hour) {
// If we're in the first hour, are we minutes early?
if ($current_hour == $from_hour && (int) $current_min < $from_min) {
break;
}
// If we're in the last hour, are we minutes late?
if ($current_hour == $to_hour && (int) $current_min > $to_min) {
break;
}
$passed++;
}
break;
case 'tocc':
$tocc = array();
$destinations = DevblocksPlatform::parseCsvString($value);
// Build a list of To/Cc addresses on this message
@($to_list = imap_rfc822_parse_adrlist($message_headers['to'], 'localhost'));
@($cc_list = imap_rfc822_parse_adrlist($message_headers['cc'], 'localhost'));
if (is_array($to_list)) {
foreach ($to_list as $addy) {
$tocc[] = $addy->mailbox . '@' . $addy->host;
}
}
if (is_array($cc_list)) {
foreach ($cc_list as $addy) {
$tocc[] = $addy->mailbox . '@' . $addy->host;
}
}
$dest_flag = false;
// bail out when true
if (is_array($destinations) && is_array($tocc)) {
foreach ($destinations as $dest) {
if ($dest_flag) {
break;
}
$regexp_dest = DevblocksPlatform::strToRegExp($dest);
foreach ($tocc as $addy) {
if (@preg_match($regexp_dest, $addy)) {
$passed++;
$dest_flag = false;
break;
}
}
}
}
break;
case 'from':
$regexp_from = DevblocksPlatform::strToRegExp($value);
if (@preg_match($regexp_from, $ticket_from->email)) {
$passed++;
}
break;
case 'subject':
$regexp_subject = DevblocksPlatform::strToRegExp($value);
if (@preg_match($regexp_subject, $ticket->subject)) {
$passed++;
}
break;
case 'body':
if (null == ($message_body = $message_last->getContent())) {
break;
}
// Line-by-line body scanning (sed-like)
$lines = preg_split("/[\r\n]/", $message_body);
if (is_array($lines)) {
foreach ($lines as $line) {
if (@preg_match($value, $line)) {
$passed++;
break;
}
}
}
break;
case 'header1':
case 'header2':
case 'header3':
case 'header4':
case 'header5':
@($header = strtolower($rule['header']));
if (empty($header)) {
$passed++;
break;
}
if (empty($value)) {
// we're checking for null/blanks
if (!isset($message_headers[$header]) || empty($message_headers[$header])) {
$passed++;
}
} elseif (isset($message_headers[$header]) && !empty($message_headers[$header])) {
$regexp_header = DevblocksPlatform::strToRegExp($value);
// Flatten CRLF
if (@preg_match($regexp_header, str_replace(array("\r", "\n"), ' ', $message_headers[$header]))) {
$passed++;
}
}
break;
default:
// ignore invalids
// Custom Fields
if (0 == strcasecmp('cf_', substr($rule_key, 0, 3))) {
$field_id = substr($rule_key, 3);
// Make sure it exists
if (null == @($field = $custom_fields[$field_id])) {
continue;
}
// Lazy values loader
$field_values = array();
switch ($field->source_extension) {
case ChCustomFieldSource_Address::ID:
if (null == $address_field_values) {
$address_field_values = array_shift(DAO_CustomFieldValue::getValuesBySourceIds(ChCustomFieldSource_Address::ID, $ticket_from->id));
}
$field_values =& $address_field_values;
break;
case ChCustomFieldSource_Org::ID:
if (null == $org_field_values) {
$org_field_values = array_shift(DAO_CustomFieldValue::getValuesBySourceIds(ChCustomFieldSource_Org::ID, $ticket_from->contact_org_id));
}
$field_values =& $org_field_values;
break;
case ChCustomFieldSource_Ticket::ID:
if (null == $ticket_field_values) {
$ticket_field_values = array_shift(DAO_CustomFieldValue::getValuesBySourceIds(ChCustomFieldSource_Ticket::ID, $ticket->id));
}
$field_values =& $ticket_field_values;
break;
}
// No values, default.
// if(!isset($field_values[$field_id]))
// continue;
// Type sensitive value comparisons
// [TODO] Operators
switch ($field->type) {
case 'S':
// string
// string
case 'T':
// clob
// clob
case 'U':
// URL
$field_val = isset($field_values[$field_id]) ? $field_values[$field_id] : '';
$oper = isset($rule['oper']) ? $rule['oper'] : "=";
if ($oper == "=" && @preg_match(DevblocksPlatform::strToRegExp($value, true), $field_val)) {
$passed++;
} elseif ($oper == "!=" && @(!preg_match(DevblocksPlatform::strToRegExp($value, true), $field_val))) {
$passed++;
}
break;
case 'N':
// number
if (!isset($field_values[$field_id])) {
break;
}
$field_val = intval($field_values[$field_id]);
$oper = isset($rule['oper']) ? $rule['oper'] : "=";
if ($oper == "=" && $field_val == intval($value)) {
$passed++;
} elseif ($oper == "!=" && $field_val != intval($value)) {
$passed++;
} elseif ($oper == ">" && $field_val > intval($value)) {
$passed++;
} elseif ($oper == "<" && $field_val < intval($value)) {
$passed++;
}
break;
case 'E':
// date
$field_val = isset($field_values[$field_id]) ? intval($field_values[$field_id]) : 0;
$from = isset($rule['from']) ? $rule['from'] : "0";
$to = isset($rule['to']) ? $rule['to'] : "now";
if (intval(@strtotime($from)) <= $field_val && intval(@strtotime($to)) >= $field_val) {
$passed++;
}
break;
case 'C':
// checkbox
$field_val = isset($field_values[$field_id]) ? $field_values[$field_id] : 0;
if (intval($value) == intval($field_val)) {
$passed++;
}
break;
case 'D':
// dropdown
// dropdown
case 'X':
// multi-checkbox
// multi-checkbox
case 'M':
// multi-picklist
// multi-picklist
case 'W':
// worker
$field_val = isset($field_values[$field_id]) ? $field_values[$field_id] : array();
if (!is_array($value)) {
$value = array($value);
}
if (is_array($field_val)) {
// if multiple things set
foreach ($field_val as $v) {
// loop through possible
if (isset($value[$v])) {
// is any possible set?
$passed++;
break;
}
}
} else {
// single
if (isset($value[$field_val])) {
// is our set field in possibles?
$passed++;
break;
}
}
break;
}
}
break;
}
}
// If our rule matched every criteria, stop and return the filter
if ($passed == count($filter->criteria)) {
DAO_GroupInboxFilter::increment($filter->id);
// ++ the times we've matched
$matches[$filter->id] = $filter;
// If we're not stackable anymore, bail out.
if (!$filter->is_stackable) {
return $matches;
}
}
}
}
// If last rule was still stackable...
if (!empty($matches)) {
return $matches;
}
// No matches
return false;
}
function showInboxFilterPanelAction()
{
@($id = DevblocksPlatform::importGPC($_REQUEST['id'], 'integer', 0));
@($group_id = DevblocksPlatform::importGPC($_REQUEST['group_id'], 'integer', 0));
@($ticket_id = DevblocksPlatform::importGPC($_REQUEST['ticket_id'], 'integer', 0));
@($view_id = DevblocksPlatform::importGPC($_REQUEST['view_id'], 'string', ''));
$active_worker = CerberusApplication::getActiveWorker();
$tpl = DevblocksPlatform::getTemplateService();
$tpl_path = $this->_TPL_PATH;
$tpl->assign('path', $tpl_path);
$tpl->assign('group_id', $group_id);
$tpl->assign('view_id', $view_id);
if (null != ($filter = DAO_GroupInboxFilter::get($id))) {
$tpl->assign('filter', $filter);
}
// Make sure we're allowed to change this group's setup
if (!$active_worker->isTeamManager($group_id) && !$active_worker->is_superuser) {
return;
}
// Load the example ticket + headers if provided
if (!empty($ticket_id)) {
$ticket = DAO_Ticket::getTicket($ticket_id);
$tpl->assign('ticket', $ticket);
$messages = $ticket->getMessages();
$message = array_shift($messages);
/* @var $message CerberusMessage */
$message_headers = $message->getHeaders();
$tpl->assign('message', $message);
$tpl->assign('message_headers', $message_headers);
}
$category_name_hash = DAO_Bucket::getCategoryNameHash();
$tpl->assign('category_name_hash', $category_name_hash);
$groups = DAO_Group::getAll();
$tpl->assign('groups', $groups);
$team_categories = DAO_Bucket::getTeams();
$tpl->assign('team_categories', $team_categories);
$workers = DAO_Worker::getAll();
$tpl->assign('workers', $workers);
// Custom Fields: Address
$address_fields = DAO_CustomField::getBySource(ChCustomFieldSource_Address::ID);
$tpl->assign('address_fields', $address_fields);
// Custom Fields: Orgs
$org_fields = DAO_CustomField::getBySource(ChCustomFieldSource_Org::ID);
$tpl->assign('org_fields', $org_fields);
// Custom Fields: Tickets
$ticket_fields = DAO_CustomField::getBySource(ChCustomFieldSource_Ticket::ID);
$tpl->assign('ticket_fields', $ticket_fields);
$tpl->display('file:' . $tpl_path . 'groups/manage/filters/peek.tpl');
}
/**
* @return Model_GroupInboxFilter|false
*/
static function getMatches($group_id, $ticket_id, $only_rule_id = 0)
{
$matches = array();
if (empty($group_id)) {
return false;
}
if (!empty($only_rule_id)) {
$filters = array(DAO_GroupInboxFilter::get($only_rule_id));
} else {
$filters = DAO_GroupInboxFilter::getByGroupId($group_id);
}
// Check the ticket
if (null === ($ticket = DAO_Ticket::getTicket($ticket_id))) {
return false;
}
// Build our objects
$ticket_from = DAO_Address::get($ticket->last_wrote_address_id);
$ticket_group_id = $ticket->team_id;
// [TODO] These expensive checks should only populate when needed
$messages = DAO_Ticket::getMessagesByTicket($ticket_id);
if (empty($messages)) {
return false;
}
if (null == @($message = array_pop($messages))) {
/* @var $message CerberusMessage */
return false;
}
$message_headers = $message->getHeaders();
$custom_fields = DAO_CustomField::getAll();
// Lazy load when needed on criteria basis
$ticket_field_values = null;
$address_field_values = null;
$org_field_values = null;
// Check filters
if (is_array($filters)) {
foreach ($filters as $filter) {
/* @var $filter Model_GroupInboxFilter */
$passed = 0;
// check criteria
foreach ($filter->criteria as $rule_key => $rule) {
@($value = $rule['value']);
switch ($rule_key) {
case 'tocc':
$destinations = DevblocksPlatform::parseCsvString($value);
// Build a list of To/Cc addresses on this message
@($to_list = imap_rfc822_parse_adrlist($message_headers['to'], 'localhost'));
@($cc_list = imap_rfc822_parse_adrlist($message_headers['cc'], 'localhost'));
if (is_array($to_list)) {
foreach ($to_list as $addy) {
$tocc[] = $addy->mailbox . '@' . $addy->host;
}
}
if (is_array($cc_list)) {
foreach ($cc_list as $addy) {
$tocc[] = $addy->mailbox . '@' . $addy->host;
}
}
$dest_flag = false;
// bail out when true
if (is_array($destinations) && is_array($tocc)) {
foreach ($destinations as $dest) {
if ($dest_flag) {
break;
}
$regexp_dest = DevblocksPlatform::strToRegExp($dest);
foreach ($tocc as $addy) {
if (@preg_match($regexp_dest, $addy)) {
$passed++;
$dest_flag = false;
break;
}
}
}
}
break;
case 'from':
$regexp_from = DevblocksPlatform::strToRegExp($value);
if (@preg_match($regexp_from, $ticket_from->email)) {
$passed++;
}
break;
case 'subject':
$regexp_subject = DevblocksPlatform::strToRegExp($value);
if (@preg_match($regexp_subject, $ticket->subject)) {
$passed++;
}
break;
case 'header1':
case 'header2':
case 'header3':
case 'header4':
case 'header5':
@($header = strtolower($rule['header']));
if (empty($header)) {
$passed++;
break;
}
if (empty($value)) {
// we're checking for null/blanks
if (!isset($message_headers[$header]) || empty($message_headers[$header])) {
$passed++;
}
} elseif (isset($message_headers[$header]) && !empty($message_headers[$header])) {
$regexp_header = DevblocksPlatform::strToRegExp($value);
// Flatten CRLF
if (@preg_match($regexp_header, str_replace(array("\r", "\n"), ' ', $message_headers[$header]))) {
$passed++;
}
}
break;
default:
// ignore invalids
// Custom Fields
if (0 == strcasecmp('cf_', substr($rule_key, 0, 3))) {
$field_id = substr($rule_key, 3);
// Make sure it exists
if (null == @($field = $custom_fields[$field_id])) {
continue;
}
// Lazy values loader
$field_values = array();
switch ($field->source_extension) {
case ChCustomFieldSource_Address::ID:
if (null == $address_field_values) {
$address_field_values = array_shift(DAO_CustomFieldValue::getValuesBySourceIds(ChCustomFieldSource_Address::ID, $ticket_from->id));
}
$field_values =& $address_field_values;
break;
case ChCustomFieldSource_Org::ID:
if (null == $org_field_values) {
$org_field_values = array_shift(DAO_CustomFieldValue::getValuesBySourceIds(ChCustomFieldSource_Org::ID, $ticket_from->contact_org_id));
}
$field_values =& $org_field_values;
break;
case ChCustomFieldSource_Ticket::ID:
if (null == $ticket_field_values) {
$ticket_field_values = array_shift(DAO_CustomFieldValue::getValuesBySourceIds(ChCustomFieldSource_Ticket::ID, $ticket->id));
}
$field_values =& $ticket_field_values;
break;
}
// No values, default.
// if(!isset($field_values[$field_id]))
// continue;
// Type sensitive value comparisons
// [TODO] Operators
switch ($field->type) {
case 'S':
// string
// string
case 'T':
// clob
$field_val = isset($field_values[$field_id]) ? $field_values[$field_id] : '';
$oper = isset($rule['oper']) ? $rule['oper'] : "=";
if ($oper == "=" && @preg_match(DevblocksPlatform::strToRegExp($value), $field_val)) {
$passed++;
} elseif ($oper == "!=" && @(!preg_match(DevblocksPlatform::strToRegExp($value), $field_val))) {
$passed++;
}
break;
case 'N':
// number
$field_val = isset($field_values[$field_id]) ? $field_values[$field_id] : 0;
$oper = isset($rule['oper']) ? $rule['oper'] : "=";
if ($oper == "=" && intval($field_val) == intval($value)) {
$passed++;
} elseif ($oper == "!=" && intval($field_val) != intval($value)) {
$passed++;
} elseif ($oper == ">" && $intval($field_val) > intval($value)) {
$passed++;
} elseif ($oper == "<" && $intval($field_val) < intval($value)) {
$passed++;
}
break;
case 'E':
// date
$field_val = isset($field_values[$field_id]) ? intval($field_values[$field_id]) : 0;
$from = isset($rule['from']) ? $rule['from'] : "0";
$to = isset($rule['to']) ? $rule['to'] : "now";
if (intval(@strtotime($from)) <= $field_val && intval(@strtotime($to)) >= $field_val) {
$passed++;
}
break;
case 'C':
// checkbox
$field_val = isset($field_values[$field_id]) ? $field_values[$field_id] : 0;
if (intval($value) == intval($field_val)) {
$passed++;
}
break;
case 'D':
// dropdown
// dropdown
case 'X':
// multi-checkbox
// multi-checkbox
case 'M':
// multi-picklist
$field_val = isset($field_values[$field_id]) ? $field_values[$field_id] : array();
if (!is_array($value)) {
$value = array($value);
}
foreach ($value as $v) {
if (isset($field_val[$v])) {
$passed++;
}
}
break;
}
}
break;
}
}
// If our rule matched every criteria, stop and return the filter
if ($passed == count($filter->criteria)) {
DAO_GroupInboxFilter::increment($filter->id);
// ++ the times we've matched
$matches[$filter->id] = $filter;
// If we're not stackable anymore, bail out.
if (!$filter->is_stackable) {
return $matches;
}
}
}
}
// If last rule was still stackable...
if (!empty($matches)) {
return $matches;
}
// No matches
return false;
}