function showTab()
{
@($ticket_id = DevblocksPlatform::importGPC($_REQUEST['ticket_id'], 'integer', 0));
$tpl_path = dirname(dirname(__FILE__)) . '/templates/';
$tpl = DevblocksPlatform::getTemplateService();
//$visit = CerberusApplication::getVisit();
//$visit->set(Extension_ConfigTab::POINT, 'attachments');
$message_ids = array_keys(DAO_Message::getMessagesByTicket($ticket_id));
$comment_ids = array_keys(DAO_Comment::getByContext(CerberusContexts::CONTEXT_TICKET, $ticket_id));
$attachment_links = array_merge(DAO_AttachmentLink::getByContextIds(CerberusContexts::CONTEXT_MESSAGE, $message_ids), DAO_AttachmentLink::getByContextIds(CerberusContexts::CONTEXT_COMMENT, $comment_ids));
$defaults = new C4_AbstractViewModel();
$defaults->class_name = 'View_AttachmentLink';
$defaults->name = 'Attachements';
$defaults->id = '_ticket_view_attachements';
$defaults->renderLimit = 15;
$view = C4_AbstractViewLoader::getView($defaults->id, $defaults);
$view->renderPage = 0;
$view->addParams(array(SearchFields_AttachmentLink::GUID => new DevblocksSearchCriteria(SearchFields_AttachmentLink::GUID, 'in', array_keys($attachment_links))), true);
C4_AbstractViewLoader::setView($view->id, $view);
$tpl->assign('view', $view);
$tpl->display('file:' . $tpl_path . 'attachments/index.tpl');
}
private function _workerAssignedTask($event)
{
$translate = DevblocksPlatform::getTranslationService();
$events = DevblocksPlatform::getEventService();
$worker_id = $event->params['worker_id'];
$context = $event->params['context'];
$task_id = $event->params['context_id'];
$mail_service = DevblocksPlatform::getMailService();
$mailer = null;
// lazy load
$settings = DevblocksPlatform::getPluginSettingsService();
$reply_to = $settings->get('cerberusweb.core', CerberusSettings::DEFAULT_REPLY_FROM, CerberusSettingsDefaults::DEFAULT_REPLY_FROM);
$reply_personal = $settings->get('cerberusweb.core', CerberusSettings::DEFAULT_REPLY_PERSONAL, CerberusSettingsDefaults::DEFAULT_REPLY_PERSONAL);
$task = DAO_Task::get($task_id);
// Sanitize and combine all the destination addresses
$next_worker = DAO_Worker::get($worker_id);
$notify_emails = $next_worker->email;
if (empty($notify_emails)) {
return;
}
try {
if (null == $mailer) {
$mailer = $mail_service->getMailer(CerberusMail::getMailerDefaults());
}
// Create the message
$mail = $mail_service->createMessage();
$mail->setTo(array($notify_emails));
$mail->setFrom(array($reply_to => $reply_personal));
$mail->setReplyTo($reply_to);
$mail->setSubject(sprintf("[Task Assignment #%d]: %s", $task->id, $task->title));
$headers = $mail->getHeaders();
$headers->addTextHeader('X-Mailer', 'Cerberus Helpdesk (Build ' . APP_BUILD . ')');
$headers->addTextHeader('Precedence', 'List');
$headers->addTextHeader('Auto-Submitted', 'auto-generated');
$body = sprintf("[Task Assignment #%d]: %s", $task->id, $task->title);
$mft = DevblocksPlatform::getExtension($context, false, true);
$ext = $mft->createInstance();
$url = $ext->getPermalink($task_id);
$body .= "\r\n" . $url;
// Comments
$comments = DAO_Comment::getByContext(CerberusContexts::CONTEXT_TASK, $task_id);
foreach ($comments as $comment_id => $comment) {
$address = DAO_Address::get($comment->address_id);
$body .= "\r\nCommented By: " . $address->first_name . " " . $address->last_name;
$body .= "\r\n" . $comment->comment;
}
unset($comments);
$body .= "\r\n";
$mail->setBody($body);
$result = $mailer->send($mail);
} catch (Exception $e) {
echo "Task Email Notification failed to send<br>";
}
}