$lastcomment = '0000-00-00 00:00:00';
if (isset($lastactivities[$row->get('id')])) {
$lastcomment = $lastactivities[$row->get('id')]['lastactivity'];
}
$tags = '';
if (isset($alltags[$row->get('id')])) {
$tags = $row->tags('linkedlist');
}
?>
<tr class="<?php
echo $cls == 'odd' ? 'even' : 'odd';
?>
">
<td<?php
if ($row->get('status')) {
echo $row->status('color') ? ' style="border-left-color: #' . $row->status('color') . ';"' : '';
}
?>
>
<span class="hasTip" title="<?php
echo Lang::txt('COM_SUPPORT_DETAILS');
?>
:: <?php
echo Lang::txt('COM_SUPPORT_COL_STATUS') . ': ' . $row->status('text');
?>
">
<span class="ticket-id">
<?php
echo $row->get('id');
?>
</span>
/**
* Displays details for a ticket
*
* @apiMethod GET
* @apiUri /support/{ticket}
* @apiParameter {
* "name": "ticket",
* "description": "Ticket identifier",
* "type": "integer",
* "required": true,
* "default": 0
* }
* @return void
*/
public function readTask()
{
$this->requiresAuthentication();
if (!$this->acl->check('read', 'tickets')) {
throw new Exception(Lang::txt('Not authorized'), 403);
}
// Initiate class and bind data to database fields
$ticket_id = Request::getInt('ticket', 0);
// Initiate class and bind data to database fields
$ticket = new \Components\Support\Models\Ticket($ticket_id);
$response = new stdClass();
$response->id = $ticket->get('id');
$response->owner = new stdClass();
$response->owner->username = $ticket->owner('username');
$response->owner->name = $ticket->owner('name');
$response->owner->id = $ticket->owner('id');
$response->reporter = new stdClass();
$response->reporter->name = $ticket->submitter('name');
$response->reporter->username = $ticket->submitter('username');
$response->reporter->email = $ticket->submitter('email');
$response->status = new stdClass();
$response->status->alias = $ticket->status('class');
$response->status->title = $ticket->status('text');
$response->status->id = $ticket->get('status');
foreach (array('created', 'severity', 'os', 'browser', 'ip', 'hostname', 'uas', 'referrer', 'open', 'closed') as $prop) {
$response->{$prop} = $ticket->get($prop);
}
$response->report = $ticket->content('raw');
$response->url = str_replace('/api', '', rtrim(Request::base(), '/') . '/' . ltrim(Route::url('index.php?option=com_support&controller=tickets&task=tickets&id=' . $response->id), '/'));
$response->comments = array();
foreach ($ticket->comments() as $comment) {
$c = new stdClass();
$c->id = $comment->get('id');
$c->created = $comment->get('created');
$c->creator = new stdClass();
$c->creator->username = $comment->creator('username');
$c->creator->name = $comment->creator('name');
$c->creator->id = $comment->creator('id');
$c->private = $comment->access ? true : false;
$c->content = $comment->content('raw');
$response->comments[] = $c;
}
$this->send($response);
}
$tags = $row->tags('linkedlist');
}
?>
<li class="<?php
echo !$row->isOpen() ? 'closed' : 'open';
?>
" data-id="<?php
echo $row->get('id');
?>
" id="ticket-<?php
echo $row->get('id');
?>
">
<div class="ticket-wrap"<?php
if ($row->get('status')) {
echo $row->status('color') ? ' style="border-left-color: #' . $row->status('color') . ';"' : '';
}
?>
>
<p>
<input type="checkbox" name="id[]" id="cb<?php
echo $i;
?>
" value="<?php
echo $row->get('id');
?>
" onclick="isChecked(this.checked, this);" />
<span class="ticket-id">
# <?php
echo $row->get('id');
?>