function getTabNameForItem(CommonGLPI $item, $withtemplate = 0)
{
if (static::canView()) {
$nb = 0;
$title = self::getTypeName(2);
if ($_SESSION['glpishow_count_on_tabs']) {
switch ($item->getType()) {
case 'Change':
$nb = countElementsInTable('glpi_changes_tickets', "`changes_id` = '" . $item->getID() . "'");
break;
case 'Problem':
$nb = countElementsInTable('glpi_problems_tickets', "`problems_id` = '" . $item->getID() . "'");
break;
case 'User':
$nb = countElementsInTable('glpi_tickets_users', "`users_id` = '" . $item->getID() . "'\n AND `type` = " . CommonITILActor::REQUESTER);
$title = __('Created tickets');
break;
case 'Supplier':
$nb = countElementsInTable('glpi_suppliers_tickets', "`suppliers_id` = '" . $item->getID() . "'");
break;
case 'SLA':
$nb = countElementsInTable('glpi_tickets', "`slas_id` = '" . $item->getID() . "'");
break;
case 'Group':
$nb = countElementsInTable('glpi_groups_tickets', "`groups_id` = '" . $item->getID() . "'\n AND `type` = " . CommonITILActor::REQUESTER);
$title = __('Created tickets');
break;
default:
// Direct one
$nb = countElementsInTable('glpi_tickets', " `itemtype` = '" . $item->getType() . "'\n AND `items_id` = '" . $item->getID() . "'");
// Linked items
if ($subquery = $item->getSelectLinkedItem()) {
$nb += countElementsInTable('glpi_tickets', "(`itemtype`,`items_id`) IN (" . $subquery . ")");
}
break;
}
}
// glpishow_count_on_tabs
// Not for Ticket class
if ($item->getType() != __CLASS__) {
return self::createTabEntry($title, $nb);
}
}
// show_all_ticket right check
// Not check show_all_ticket for Ticket itself
switch ($item->getType()) {
case __CLASS__:
$ong = array();
$ong[2] = _n('Solution', 'Solutions', 1);
// enquete si statut clos
if ($item->fields['status'] == self::CLOSED) {
$satisfaction = new TicketSatisfaction();
if ($satisfaction->getFromDB($item->getID())) {
$ong[3] = __('Satisfaction');
}
}
if (Session::haveRight('observe_ticket', '1')) {
$ong[4] = __('Statistics');
}
return $ong;
// default :
// return _n('Ticket','Tickets',2);
}
return '';
}
function getTabNameForItem(CommonGLPI $item, $withtemplate = 0)
{
if (!$withtemplate) {
switch ($item->getType()) {
case 'Problem':
return _n('Item', 'Items', 2);
default:
if (Session::haveRight("show_all_problem", "1")) {
$nb = 0;
if ($_SESSION['glpishow_count_on_tabs']) {
// Direct one
$nb = countElementsInTable('glpi_items_problems', " `itemtype` = '" . $item->getType() . "'\n AND `items_id` = '" . $item->getID() . "'");
// Linked items
if ($subquery = $item->getSelectLinkedItem()) {
$nb += countElementsInTable('glpi_items_problems', " (`itemtype`,`items_id`) IN (" . $subquery . ")");
}
}
return self::createTabEntry(Problem::getTypeName(2), $nb);
}
}
}
return '';
}
