public static function Ready($callId) { $res = VI\CallTable::getList(array('select' => array('ID', 'CALL_ID', 'CALLER_ID', 'USER_ID', 'TRANSFER_USER_ID', 'ACCESS_URL'), 'filter' => array('=CALL_ID' => $callId))); $call = $res->fetch(); if (!$call) { return false; } $answer['COMMAND'] = 'transfer'; $answer['OPERATOR_ID'] = $call['USER_ID']; $answer['TRANSFER_USER_ID'] = $call['TRANSFER_USER_ID']; $http = new \Bitrix\Main\Web\HttpClient(); $http->waitResponse(false); $http->post($call['ACCESS_URL'], json_encode($answer)); VI\CallTable::update($call['ID'], array('USER_ID' => $call['TRANSFER_USER_ID'], 'TRANSFER_USER_ID' => 0)); CVoxImplantHistory::TransferMessage($call['USER_ID'], $call['TRANSFER_USER_ID'], $call['CALLER_ID']); self::SendPullEvent(array('COMMAND' => 'answerTransfer', 'USER_ID' => $call['USER_ID'], 'CALL_ID' => $call['CALL_ID'])); return true; }
public static function Complete($callId, $device = 'WEBRTC') { $res = VI\CallTable::getList(array('select' => array('ID', 'CALL_ID', 'CRM_LEAD', 'CALLER_ID', 'USER_ID', 'TRANSFER_USER_ID', 'ACCESS_URL', 'CRM', 'CONFIG_ID'), 'filter' => array('=CALL_ID' => $callId))); $call = $res->fetch(); if (!$call) { return false; } VI\CallTable::update($call['ID'], array('USER_ID' => $call['TRANSFER_USER_ID'], 'TRANSFER_USER_ID' => 0)); CVoxImplantHistory::TransferMessage($call['USER_ID'], $call['TRANSFER_USER_ID'], $call['CALLER_ID']); self::SendPullEvent(array('COMMAND' => 'completeTransfer', 'USER_ID' => $call['USER_ID'], 'TRANSFER_USER_ID' => $call['TRANSFER_USER_ID'], 'CALL_ID' => $call['CALL_ID'])); $crmDataSend = false; if ($call['CRM'] == 'Y' && $call['CONFIG_ID'] > 0) { $config = CVoxImplantConfig::GetConfig($call['CONFIG_ID']); if (isset($config['CRM_TRANSFER_CHANGE']) && $config['CRM_TRANSFER_CHANGE'] == 'Y') { if ($call['CRM_LEAD'] > 0) { $crmData = array('LEAD_DATA' => array('ID' => $call['CRM_LEAD'], 'ASSIGNED_BY_ID' => 0)); } else { $crmData = CVoxImplantCrmHelper::GetDataForPopup($call['CALL_ID'], $call['CALLER_ID']); } if (isset($crmData['LEAD_DATA']) && $crmData['LEAD_DATA']['ASSIGNED_BY_ID'] >= 0 && $call['TRANSFER_USER_ID'] > 0 && $crmData['LEAD_DATA']['ASSIGNED_BY_ID'] != $call['TRANSFER_USER_ID']) { CVoxImplantCrmHelper::UpdateLead($crmData['LEAD_DATA']['ID'], array('ASSIGNED_BY_ID' => $call['TRANSFER_USER_ID'])); $crmDataSend = CVoxImplantCrmHelper::GetDataForPopup($call['CALL_ID'], $call['CALLER_ID'], $call['TRANSFER_USER_ID']); } } } self::SendPullEvent(array('COMMAND' => 'completeTransfer', 'USER_ID' => $call['TRANSFER_USER_ID'], 'TRANSFER_USER_ID' => $call['TRANSFER_USER_ID'], 'CALL_DEVICE' => $device, 'CALL_ID' => $call['CALL_ID'], 'CRM' => $crmDataSend)); return true; }