private function processResult(&$data, $date_field, $issue_field)
{
$timezone = Date_Helper::getPreferredTimezone($this->usr_id);
foreach ($data as &$res) {
if (!Issue::canAccess($res[$issue_field], $this->usr_id)) {
continue;
}
$res['customer'] = null;
if ($this->crm) {
try {
$customer = $this->crm->getCustomer(Issue::getCustomerID($res[$issue_field]));
$res['customer'] = $customer->getName();
} catch (CRMException $e) {
}
}
$res['date'] = Date_Helper::getFormattedDate($res[$date_field], $timezone);
// need to decode From:, To: mail headers
if (isset($res['sup_from'])) {
$res['sup_from'] = Mime_Helper::fixEncoding($res['sup_from']);
}
if (isset($res['sup_to'])) {
$res['sup_to'] = Mime_Helper::fixEncoding($res['sup_to']);
}
}
}