// returns array tickets(integer Id, string Text, string Status, string userWL, array time(Hours,Minutes)) or exception
break;
case 'getFeedback':
$response = BLAM::getFeedback();
// returns array feedback (integer Id, string Titel, string HandleName, string Message, string userWL, array time (Hours, Minutes)) or exception
break;
case 'closeFeedback':
$response = BLAM::closeFeedback($_POST['id']);
// returns null or exception
break;
case 'addChat':
$response = BLAM::addChat($_POST['text']);
// returns ChatId or exception
break;
case 'getChats':
$response = BLAM::getChats($_POST['last_id'], $_POST['date']);
// returns array chat(int MessageID, string Text, string Username, string Avatar, array time(hours, minutes)) or exception
break;
case 'getTicketTreeNew':
$response = BLAM::getTicketTreeNew();
// returns array tickets(integer Id, string Titel,array time(Hours,Minutes)) or exception
break;
case 'getTicketTreeOpen':
$response = BLAM::getTicketTreeOpen();
// returns array tickets(integer Id, string Titel, string UserId,,array time(Hours,Minutes)) or exception
break;
case 'getTicketTreeClosed':
$response = BLAM::getTicketTreeClosed();
// returns array tickets(integer Id, string Titel, string UserId,,array time(Hours,Minutes)) or exception
break;
case 'getTicketDetail':
$response = BLAM::getUpdateList($_POST['type'], $_POST['called'], $_POST['first_id'], $_POST['timestamp_last_update']);
// returns array (integer id, integer ticket_id, string Title, Datetime called, Datetime created, Datetime modified) updates or exception
break;
case 'closeFeedback':
BLAM::checkLogged();
$response = BLAM::closeFeedback($_POST['id'], $_SESSION['user']['id']);
// returns null or exception
break;
case 'addChat':
BLAM::checkLogged();
$response = BLAM::addChat($_POST['text'], $_POST['role'], $_SESSION['user']['id']);
// returns ChatId or exception
break;
case 'getChats':
BLAM::checkLogged();
$response = BLAM::getChats($_POST['first_id'], $_POST['role'], $_POST['timestamp_last_update']);
//last_id is mandatory, id or 'all'
// returns array(int MessageID, string Text, string Username, string Avatar, Datetime created) chats or exception
break;
case 'getTicketDetail':
BLAM::checkLogged();
$response = BLAM::getTicketDetail($_POST['id']);
// returns integer Id, string Status, string Titel, string UserId, string Text, string Locatie, array time(Hours,Minutes), integer MessageId, string MessageUserId, string MessageText or exception
break;
case 'searchTickets':
BLAM::checkLogged();
$response = BLAM::searchTickets($_POST['keyword']);
//returns array () tickets or exception
break;
case 'getUpdates':
BLAM::checkLogged();
