} } if ($tickets->source > 0) { $ticket_source = App\Model\helpdesk\Ticket\Ticket_source::where('id', '=', $tickets->source)->first(); $ticket_source = $ticket_source->value; } else { $ticket_source = $tickets->source; } ?> <table class="table table-hover"> @if($user->phone_number !=null)<tr><td><b>Phone:</b></td> <td>{{$user->phone_number}}</td></tr>@endif @if($user->mobile !=null)<tr><td><b>Phone:</b></td> <td>{{$user->ext . $user->phone_number}}</td></tr>@endif <tr><td><b>{!! Lang::get('lang.source') !!}:</b></td> <td>{{$ticket_source}}</td></tr> <tr><td><b>{!! Lang::get('lang.help_topic') !!}:</b></td> <?php $help_topic = App\Model\helpdesk\Manage\Help_topic::where('id', '=', $tickets->help_topic_id)->first(); ?> <td title="{{$help_topic->topic}}">{{$help_topic->topic}}</td></tr> <?php Event::fire(new App\Events\TicketDetailTable($TicketData)); ?> <tr><td><b>{!! Lang::get('lang.last_message') !!}:</b></td> <td>{{$username}}</td></tr> <?php Event::fire(new App\Events\TicketDetailTable($TicketData)); ?> </table> </div> </div> </section> </div> </div>
<h4>{!! Lang::get('lang.ticket') !!} {!! Form::submit(Lang::get('lang.send'),['class'=>'form-group btn btn-info pull-right'])!!}</h4> </div> <div class="row col-md-12"> <div class="col-md-12 form-group {{ $errors->has('help_topic') ? 'has-error' : '' }}"> {!! Form::label('help_topic', Lang::get('lang.choose_a_help_topic')) !!} {!! $errors->first('help_topic', '<spam class="help-block">:message</spam>') !!} <?php $forms = App\Model\helpdesk\Form\Forms::get(); $helptopic = App\Model\helpdesk\Manage\Help_topic::get(); ?> <select name="helptopic" class="form-control" id="selectid"> <?php $system_default_department = App\Model\helpdesk\Settings\System::where('id', '=', 1)->first(); if ($system_default_department->department) { $department_relation_helptopic = App\Model\helpdesk\Manage\Help_topic::where('department', '=', $system_default_department->department)->first(); $default_helptopic = $department_relation_helptopic->id; } else { $default_helptopic = 0; } ?> <option value="{!! $default_helptopic !!}">Default</option> @foreach($helptopic as $topic) <option value="{!! $topic->id !!}">{!! $topic->topic !!}</option> @endforeach {{-- @foreach($forms as $key=>$value) --}} {{-- <option value="{!! $value->id !!}">{!! ucfirst($value->formname) !!}</option> --}} {{-- @endforeach --}} </select> </div>