public function viewAction()
{
$ticketIdentity = $this->getParam('ticket');
$ticket = $this->getDi()->helpdeskTicketTable->load($ticketIdentity);
if (!$this->strategy->canViewTicket($ticket)) {
throw new Am_Exception_AccessDenied(___('Access Denied'));
}
$grid = new Am_Helpdesk_Grid_Admin($this->getRequest(), $this->getView());
$grid->getDataSource()->getDataSourceQuery()->addWhere('m.user_id=?d', $ticket->user_id);
$grid->actionsClear();
$grid->removeField('m_login');
$grid->addCallback(Am_Grid_ReadOnly::CB_TR_ATTRIBS, function (&$ret, $record) use($ticket) {
if ($record->pk() == $ticket->pk()) {
$ret['class'] = isset($ret['class']) ? $ret['class'] . ' emphase' : 'emphase';
}
});
$grid->isAjax($this->isAjax() && $this->isGridRequest('_grid'));
if ($grid->isAjax()) {
echo $grid->run();
return;
}
$category = $ticket->getCategory();
$t = new Am_View();
$t->assign('ticket', $ticket);
$t->assign('category', $category);
$t->assign('user', $ticket->getUser());
$t->assign('strategy', $this->strategy);
$t->assign('historyGrid', $grid->render());
$content = $t->render($this->strategy->getTemplatePath() . '/ticket.phtml');
if ($this->isAjax()) {
header('Content-type: text/html; charset=UTF-8');
echo $content;
} else {
$this->view->assign('content', $content);
$this->view->display($this->strategy->getTemplatePath() . '/index.phtml');
}
}