$externalUser->Browsers[0]->Question = base64UrlDecode($_GET[GET_EXTERN_USER_QUESTION]);
}
$externalUser->Browsers[0]->Customs = getCustomArray($externalUser->Browsers[0]->Customs);
$externalUser = replaceLoginDetails($externalUser);
$externalUser = reloadGroups($externalUser);
} else {
$externalUser->Browsers[0]->CloseWindow();
exit;
}
}
}
}
if (!isset($_POST[POST_EXTERN_RESOLUTION_WIDTH])) {
$externalUser->KeepAlive();
} else {
$externalUser->Save($CONFIG, array(getOParam(POST_EXTERN_RESOLUTION_WIDTH, "", $nu, FILTER_SANITIZE_SPECIAL_CHARS, null, 32), getOParam(POST_EXTERN_RESOLUTION_HEIGHT, "", $nu, FILTER_SANITIZE_SPECIAL_CHARS, null, 32)), getOParam(POST_EXTERN_COLOR_DEPTH, "", $nu, FILTER_SANITIZE_SPECIAL_CHARS, null, 32), getOParam(POST_EXTERN_TIMEZONE_OFFSET, "", $nu, FILTER_SANITIZE_SPECIAL_CHARS, null, 32), getOParam(GEO_LATITUDE, -522, $nu, FILTER_VALIDATE_FLOAT), getOParam(GEO_LONGITUDE, -522, $nu, FILTER_VALIDATE_FLOAT), getOParam(GEO_COUNTRY_ISO_2, "", $nu, null, null, 32), getOParam(GEO_CITY, "", $nu, null, null, 255), getOParam(GEO_REGION, "", $nu, null, null, 255), getOParam(GEO_TIMEZONE, "", $nu, null, null, 24), getOParam(GEO_ISP, "", $nu, null, null, 255), getOParam(GEO_SSPAN, 0, $nu, FILTER_VALIDATE_INT), getOParam(GEO_RESULT_ID, "", $nu, FILTER_SANITIZE_SPECIAL_CHARS, null, 32));
}
if ($externalUser->SignatureMismatch) {
$externalUser->AddFunctionCall("lz_chat_set_signature(\"" . $externalUser->UserId . "\");", true);
$externalUser->AddFunctionCall("lz_chat_reload_groups();", false);
} else {
$externalUser->Browsers[0]->VisitId = $externalUser->VisitId;
if (isset($_GET[GET_TRACK_SPECIAL_AREA_CODE])) {
$externalUser->Browsers[0]->Code = base64UrlDecode($_GET[GET_TRACK_SPECIAL_AREA_CODE]);
}
if (IS_FILTERED) {
$externalUser->Browsers[0]->CloseChat(8);
} else {
if (!$externalUser->Browsers[0]->Closed) {
$externalUser->Browsers[0]->Save();
}
$currentURL = new HistoryURL(BaseURl::GetInputURL(), getOParam(GET_TRACK_SPECIAL_AREA_CODE, "", $nu, null, null, 255), getOParam(GET_EXTERN_DOCUMENT_TITLE, "", $nu, null, null, 255), getOParam(GET_TRACK_REFERRER, "", $nu, FILTER_SANITIZE_URL, null, 510), time());
if ($currentURL->Referrer->IsInternalDomain()) {
$currentURL->Referrer = new BaseUrl("");
}
if ($currentURL->Url->Excluded) {
abortTracking(4);
}
if ($monitoringActive) {
if (isset($_GET[GET_TRACK_TIMEZONE_OFFSET])) {
$EXTERNALUSER->Save($CONFIG, array(getOParam(GET_TRACK_RESOLUTION_WIDTH, "", $nu, FILTER_SANITIZE_SPECIAL_CHARS, null, 32), getOParam(GET_TRACK_RESOLUTION_HEIGHT, "", $nu, FILTER_SANITIZE_SPECIAL_CHARS, null, 32)), getOParam(GET_TRACK_COLOR_DEPTH, "", $nu, FILTER_SANITIZE_SPECIAL_CHARS, null, 32), getOParam(GET_TRACK_TIMEZONE_OFFSET, "", $nu, FILTER_SANITIZE_SPECIAL_CHARS, null, 32), getOParam(GEO_LATITUDE, -522, $nu, FILTER_VALIDATE_FLOAT, array(), 0, true, false), getOParam(GEO_LONGITUDE, -522, $nu, FILTER_VALIDATE_FLOAT, array(), 0, true, false), getOParam(GEO_COUNTRY_ISO_2, "", $nu, null, null, 32, true, false), getOParam(GEO_CITY, "", $nu, null, null, 255, true, false), getOParam(GEO_REGION, "", $nu, null, null, 255, true, false), getOParam(GEO_TIMEZONE, "", $nu, null, null, 24, true, false), getOParam(GEO_ISP, "", $nu, null, null, 255, true, false), getOParam(GEO_SSPAN, 0, $nu, FILTER_VALIDATE_INT, array(), 0, false, false), getOParam(GEO_RESULT_ID, "", $nu, FILTER_VALIDATE_INT, array(), 32, false, false));
}
}
}
} else {
if (!empty($_SERVER["HTTP_REFERER"])) {
$currentURL = new HistoryURL(getOParam("HTTP_REFERER", "", $nu, FILTER_SANITIZE_URL, null, 500), getOParam(GET_TRACK_SPECIAL_AREA_CODE, "", $nu, null, null, 255), "", "", time());
if ($currentURL->Url->Excluded) {
abortTracking(5);
} else {
if (!$currentURL->Url->IsInternalDomain()) {
abortTracking(6);
}
}
if ($monitoringActive) {
$EXTERNALUSER->Save($CONFIG, null, "", "", -522, -522, "", "", "", "", "", "", "", false);
}
} else {
abortTracking(-1);
}
}
if ($EXTERNALUSER->IsCrawler) {
$html = str_replace("<!--template_message_add_alt-->", base64_encode(str_replace("<!--dir-->", $LANG_DIR, getFile(TEMPLATE_HTML_MESSAGE_ADD_ALTERNATE))), $html);
$html = str_replace("<!--direct_login-->", parseBool(isset($_GET[GET_EXTERN_USER_NAME]) && !isset($_GET[GET_EXTERN_RESET]) || isset($_GET["dl"])), $html);
$html = str_replace("<!--preselect_ticket-->", parseBool(isset($_GET["pt"])), $html);
$html = str_replace("<!--is_ie-->", parseBool(!empty($_SERVER['HTTP_USER_AGENT']) && strpos($_SERVER['HTTP_USER_AGENT'], 'MSIE') !== false), $html);
$html = str_replace("<!--setup_error-->", base64_encode(buildLoginErrorField()), $html);
$html = str_replace("<!--offline_message_mode-->", $CONFIG["gl_om_mode"], $html);
$html = str_replace("<!--offline_message_http-->", $CONFIG["gl_om_http"], $html);
$html = str_replace("<!--lang_client_queue_message-->", $CONFIG["gl_sho_qu_inf"] == 1 ? $LZLANG["client_queue_message"] : $LZLANG["client_ints_are_busy"], $html);
$html = str_replace("<!--checkout_url-->", !empty($CONFIG["db"]["ccpp"]["Custom"]) ? $CONFIG["db"]["ccpp"]["Custom"]->URL : "", $html);
$html = str_replace("<!--checkout_only-->", parseBool(!empty($_GET["co"]) && !empty($_GET[GET_EXTERN_GROUP])), $html);
$html = str_replace("<!--checkout_extend_success-->", parseBool(!empty($_GET["co"]) && !empty($_GET["vc"])), $html);
$html = str_replace("<!--function_callback-->", parseBool(!empty($_GET["cmb"]) || !empty($_GET["ofc"])), $html);
$html = str_replace("<!--function_chat-->", parseBool(empty($_GET["hfc"])), $html);
$html = str_replace("<!--hide_group_select_chat-->", parseBool(getOParam("hcgs", 0, $nu, FILTER_VALIDATE_INT) == "1"), $html);
$html = str_replace("<!--hide_group_select_ticket-->", parseBool(getOParam("htgs", 0, $nu, FILTER_VALIDATE_INT) == "1"), $html);
$html = str_replace("<!--require_group_selection-->", parseBool(getOParam("rgs", 0, $nu, FILTER_VALIDATE_INT) == "1"), $html);
$html = str_replace("<!--offline_message_pop-->", parseBool(!empty($CONFIG["gl_om_pop_up"]) || empty($CONFIG["gl_om_mode"])), $html);
$html = str_replace("<!--misc_frame_height-->", !$small && $CONFIG["gl_uret"] && $CONFIG["gl_otrs"] ? 52 : (!$small && ($CONFIG["gl_uret"] || $CONFIG["gl_otrs"]) ? 31 : 0), $html);
} else {
if ($_GET[GET_EXTERN_TEMPLATE] == "lz_chat_frame.3.2.lgin.1.0") {
initData(array("INTERNAL", "GROUPS"));
$html = getFile(PATH_FRAMES . $_GET[GET_EXTERN_TEMPLATE] . ".tpl");
$html = isset($CONFIG["gl_site_name"]) ? str_replace("<!--config_name-->", $CONFIG["gl_site_name"], $html) : str_replace("<!--config_name-->", "LiveZilla", $html);
$html = getChatLoginInputs($html, MAX_INPUT_LENGTH);
$html = str_replace("<!--alert-->", getAlertTemplate(), $html);
$html = str_replace("<!--com_chats-->", getChatVoucherTemplate(), $html);
$html = str_replace("<!--ssl_secured-->", getScheme() == SCHEME_HTTP_SECURE && !empty($CONFIG["gl_sssl"]) ? "" : "display:none;", $html);
} else {
if ($_GET[GET_EXTERN_TEMPLATE] == "lz_chat_frame.3.2.lgin.0.0") {
$html = getFile(PATH_FRAMES . $_GET[GET_EXTERN_TEMPLATE] . ".tpl");
} else {
static function PersistentJoin($_userId, $_systemId, $joined = false)
{
global $GROUPS;
if (UserGroup::IsDynamicGroup()) {
if (!empty($_GET[GET_EXTERN_DYNAMIC_GROUP])) {
$tgroup = getOParam(GET_EXTERN_DYNAMIC_GROUP, "");
if (isset($GROUPS[$tgroup])) {
$GROUPS[$tgroup]->AddMember($_systemId, true);
$GROUPS[$tgroup]->LoadMembers();
$joined = true;
}
} else {
$gToJoin = array();
$result = queryDB(true, "SELECT * FROM `" . DB_PREFIX . DATABASE_GROUP_MEMBERS . "` WHERE `persistent`=1 AND `user_id` LIKE '%" . DBManager::RealEscape($_userId) . "%';");
if ($result) {
while ($row = DBManager::FetchArray($result)) {
if ($row["user_id"] != $_systemId) {
if (!isset($gToJoin[$row["group_id"]])) {
$gToJoin[$row["group_id"]] = true;
}
} else {
$gToJoin[$row["group_id"]] = false;
$joined = true;
}
}
foreach ($gToJoin as $gid => $join) {
if ($join) {
$GROUPS[$gid]->AddMember($_systemId, true);
$GROUPS[$gid]->LoadMembers();
$joined = true;
}
}
}
}
}
return $joined;
}
static function GetInputURL()
{
if (!empty($_GET[GET_TRACK_URL])) {
return base64UrlDecode(getOParam(GET_TRACK_URL, "", $nu, FILTER_SANITIZE_URL, null, 2056));
} else {
if (!empty($_GET["u"])) {
return getOParam("u", "", $nu, FILTER_SANITIZE_URL, null, 2056);
}
}
return "";
}
function getIdent()
{
if (isset($_POST[POST_INTERN_AUTHENTICATION_USERID])) {
return getOParam(POST_INTERN_AUTHENTICATION_USERID, "", $nu, FILTER_SANITIZE_SPECIAL_CHARS, null, 32, false, false);
} else {
if (isset($_GET[GET_TRACK_BROWSERID])) {
return getOParam(GET_TRACK_BROWSERID, "", $nu, FILTER_SANITIZE_SPECIAL_CHARS, null, 32);
} else {
if (isset($_POST[POST_EXTERN_USER_BROWSERID])) {
return getOParam(POST_EXTERN_USER_BROWSERID, "", $nu, FILTER_SANITIZE_SPECIAL_CHARS, null, 32);
}
}
}
return "";
}
$oppostcount = -1;
}
if (!empty($spkthtml) && !$spkt) {
addHTML($spkthtml, "sys", "SPKT" . $USER->Browsers[0]->InternalUser->SystemId);
}
if (!empty($posthtml)) {
addHTML($posthtml, $lppflag);
}
if (!empty($LASTPOST)) {
$USER->AddFunctionCall("lz_chat_set_last_post('" . base64_encode(trim(html_entity_decode($LASTPOST, ENT_COMPAT, "UTF-8"))) . "');", false);
}
if ($psound) {
$USER->AddFunctionCall("lz_chat_play_sound();", false);
}
if (!empty($_GET["tid"])) {
if ($ticket = $USER->SaveTicket($USER->Browsers[0]->DesiredChatGroup, base64UrlDecode($_GET["tin"]), base64UrlDecode($_GET["tie"]), "", $USER->GeoCountryISO2, "", false, base64UrlDecode($_GET["tim"]), true, getOParam(GET_TRACK_URL, "", $nu, FILTER_SANITIZE_URL, null, 512))) {
$USER->Browsers[0]->SaveLoginData();
Visitor::SendTicketAutoresponder($ticket, $USER->Language, false);
}
}
$HTML = str_replace("<!--server-->", LIVEZILLA_URL, $HTML);
if ($LANGUAGE) {
$HTML = applyReplacements($HTML, $LANGUAGE, false);
}
if (!$chat_available && !$USER->Browsers[0]->Declined) {
addHTML(statusHTML(@$LZLANG["client_chat_not_available"]), "sys", "OFM01");
}
if (!empty($HTML)) {
$USER->AddFunctionCall("lz_chat_add_html_element('" . base64_encode($HTML) . "',true," . $lpr . "," . $LMR . ",'" . base64_encode($LASTPOSTER) . "','" . @$_GET["lp"] . "'," . $oppostcount . ");", false);
}
$USER->AddFunctionCall("lz_chat_set_connecting(" . parseBool(!$BOTMODE && (!empty($USER->Browsers[0]->ChatId) && !$USER->Browsers[0]->InternalActivation && !$USER->Browsers[0]->Closed && !$USER->Browsers[0]->Declined)) . ",'" . $USER->Browsers[0]->SystemId . "'," . parseBool(!empty($USER->Browsers[0]->InternalUser) && $USER->Browsers[0]->InternalUser->Status == USER_STATUS_AWAY) . ");", false);
$oppostcount = -1;
}
if (!empty($spkthtml) && !$spkt) {
addHTML($spkthtml, "sys", "SPKT" . $USER->Browsers[0]->InternalUser->SystemId);
}
if (!empty($posthtml)) {
addHTML($posthtml, $lppflag);
}
if (!empty($LASTPOST)) {
$USER->AddFunctionCall("lz_chat_set_last_post('" . base64_encode(trim(html_entity_decode($LASTPOST, ENT_COMPAT, "UTF-8"))) . "');", false);
}
if ($psound) {
$USER->AddFunctionCall("lz_chat_play_sound('message');", false);
}
if (!empty($_GET["tid"])) {
if ($ticket = $USER->SaveTicket(getOParam("eg", "", $c), $USER->GeoCountryISO2, false, true, BaseURL::GetInputURL())) {
$USER->Browsers[0]->SaveLoginData();
Visitor::SendTicketAutoresponder($ticket, $USER->Language);
}
}
$HTML = str_replace("<!--server-->", LIVEZILLA_URL, $HTML);
if ($LANGUAGE) {
$HTML = applyReplacements($HTML, $LANGUAGE, false);
}
if (!empty($HTML)) {
$USER->AddFunctionCall("lz_chat_add_html_element('" . base64_encode($HTML) . "',true," . $lpr . "," . $LMR . ",'" . base64_encode($LASTPOSTER) . "','" . @$_GET["lp"] . "'," . $oppostcount . ");", false);
}
$USER->AddFunctionCall("lz_chat_set_connecting(" . parseBool(!$BOTMODE && (!empty($USER->Browsers[0]->ChatId) && !$USER->Browsers[0]->InternalActivation && !$USER->Browsers[0]->Closed && !$USER->Browsers[0]->Declined)) . ",'" . $USER->Browsers[0]->SystemId . "'," . parseBool(!empty($USER->Browsers[0]->InternalUser) && $USER->Browsers[0]->InternalUser->Status == USER_STATUS_AWAY) . ");", false);
if ($REPOLL) {
$USER->AddFunctionCall("lz_tracking_poll_server(1211);", false);
}
function ApplyOverlayInputValues($_parent, $_changed = false)
{
global $INPUTS, $GROUPS;
$group = $GROUPS[$this->DesiredChatGroup];
foreach ($INPUTS as $index => $input) {
$changed = false;
if ($input->Active && $input->Custom) {
if (isset($_GET["f" . $input->Index])) {
if (!isset($this->Customs[$index])) {
$this->Customs[$index] = "";
}
$this->Customs[$index] = getOParam("f" . $input->Index, $this->Customs[$index], $changed);
if ($input->Cookie && $input->Type != "File") {
setCookieValue("cf_" . $index, $this->Customs[$index]);
}
}
} else {
$value = "";
if ($index == 111 && $INPUTS[111]->IsServerInput()) {
$value = $_parent->Fullname = $this->Fullname = $group->GetServerInput($INPUTS[111], true, $this->Fullname, $changed);
}
if ($index == 112 && $INPUTS[112]->IsServerInput()) {
$value = $_parent->Email = $this->Email = $group->GetServerInput($INPUTS[112], true, $this->Email, $changed);
}
if ($index == 113 && $INPUTS[113]->IsServerInput()) {
$value = $_parent->Company = $this->Company = $group->GetServerInput($INPUTS[113], true, $this->Company, $changed);
}
if ($index == 114 && $INPUTS[114]->IsServerInput()) {
$value = $_parent->Question = $this->Question = $group->GetServerInput($INPUTS[114], true, $this->Question, $changed);
}
if ($index == 116 && $INPUTS[116]->IsServerInput()) {
$value = $_parent->Phone = $this->Phone = $group->GetServerInput($INPUTS[116], true, $this->Phone, $changed);
}
if ($input->Cookie && $input->Type != "File" && $changed && !empty($value)) {
setCookieValue("form_" . $index, $value);
}
}
if ($changed) {
$_changed = true;
}
}
return $_changed;
}
* Copyright 2014 LiveZilla GmbH
* All rights reserved.
* LiveZilla is a registered trademark.
*
* Improper changes to this file may cause critical errors.
***************************************************************************************/
define("IN_LIVEZILLA", true);
header('Content-Type: text/html; charset=utf-8');
if (!defined("LIVEZILLA_PATH")) {
define("LIVEZILLA_PATH", "./");
}
require LIVEZILLA_PATH . "_definitions/definitions.inc.php";
require LIVEZILLA_PATH . "_lib/functions.global.inc.php";
require LIVEZILLA_PATH . "_lib/objects.global.users.inc.php";
require LIVEZILLA_PATH . "_definitions/definitions.dynamic.inc.php";
require LIVEZILLA_PATH . "_definitions/definitions.protocol.inc.php";
@set_error_handler("handleError");
if (isset($_GET["id"]) && initDataProvider()) {
initData(array("INTERNAL"));
if (Operator::IPValidate()) {
if (empty($CONFIG["gl_avhe"])) {
exit("HTML content is currently not being saved for security reasons. Please check your LiveZilla configuration:<br><br>LiveZilla Server Admin -> Server Configuration -> Security");
}
$c = null;
$html = TicketEmail::GetHTML(getOParam("id", "", $c, FILTER_SANITIZE_SPECIAL_CHARS, null));
if (!empty($html)) {
exit($html);
}
exit("Sorry, email does not exist or no HTML content was found.");
}
}
function processPosts($counter = 0)
{
global $USER, $STATS, $GROUPS, $INTERNAL, $LZLANG;
while (isset($_POST["p_p" . $counter])) {
if (STATS_ACTIVE) {
$STATS->ProcessAction(ST_ACTION_EXTERNAL_POST);
}
$id = md5($USER->Browsers[0]->SystemId . getOParam(POST_EXTERN_CHAT_ID, 0, $nu, FILTER_SANITIZE_NUMBER_INT) . base64UrlDecode($_POST["p_i" . $counter]));
$senderName = !empty($USER->Browsers[0]->Fullname) ? $USER->Browsers[0]->Fullname : $LZLANG["client_guest"] . " " . getNoName($USER->UserId . getIP());
$post = new Post($id, $USER->Browsers[0]->SystemId, "", base64UrlDecode($_POST["p_p" . $counter]), time(), $USER->Browsers[0]->ChatId, $senderName);
foreach ($GROUPS as $groupid => $group) {
if ($group->IsDynamic && isset($group->Members[$USER->Browsers[0]->SystemId])) {
foreach ($group->Members as $member => $persistent) {
if ($member != $USER->Browsers[0]->SystemId) {
if (!empty($INTERNAL[$member])) {
processPost($id, $post, $member, $counter, $groupid, $USER->Browsers[0]->ChatId);
} else {
processPost($id, $post, $member, $counter, $groupid, getValueBySystemId($member, "chat_id", ""));
}
}
}
$pGroup = $group;
}
}
foreach ($USER->Browsers[0]->Members as $systemid => $member) {
if (!empty($member->Declined)) {
continue;
}
if (!empty($INTERNAL[$systemid]) && isset($pGroup->Members[$systemid])) {
continue;
}
if (!(!empty($pGroup) && !empty($INTERNAL[$systemid]))) {
processPost($id, $post, $systemid, $counter, $USER->Browsers[0]->SystemId, $USER->Browsers[0]->ChatId);
}
}
$autoReply = $USER->Browsers[0]->InternalUser->GetAutoReplies($post->Text, $USER->Browsers[0]);
if (!empty($autoReply)) {
ChatAutoReply::SendAutoReply($autoReply, $USER, $INTERNAL[$systemid]);
}
$USER->AddFunctionCall("lz_chat_release_post('" . base64UrlDecode($_POST["p_i" . $counter]) . "');", false);
$counter++;
}
$counter = 0;
while (isset($_POST["pr_i" . $counter])) {
$post = new Post(base64UrlDecode($_POST["pr_i" . $counter]), "", "", "", "", "", "");
$post->MarkReceived($USER->Browsers[0]->SystemId);
$USER->AddFunctionCall("lz_chat_message_set_received('" . base64UrlDecode($_POST["pr_i" . $counter]) . "');", false);
$counter++;
}
}
