/**
* Process a new call
*
* @param \Illuminate\Http\Request $request
* @return \Illuminate\Http\Response
*/
public function newCall(Request $request)
{
$response = new Twiml();
$callerIdNumber = config('services.twilio')['number'];
$dial = $response->dial(['callerId' => $callerIdNumber]);
$phoneNumberToDial = $request->input('phoneNumber');
if (isset($phoneNumberToDial)) {
$dial->number($phoneNumberToDial);
} else {
$dial->client('support_agent');
}
return $response;
}
/**
* Responds with a <Dial> to the caller's planet
*
* @return \Illuminate\Http\Response
*/
public function showExtensionConnection(Request $request)
{
$selectedOption = $request->input('Digits');
try {
$agent = $this->_getAgentForDigit($selectedOption);
} catch (ModelNotFoundException $e) {
return redirect()->route('main-menu-redirect');
}
$numberToDial = $agent->phone_number;
$response = new Twiml();
$response->say("You'll be connected shortly to your planet. " . $this->_thankYouMessage, ['voice' => 'alice', 'language' => 'en-GB']);
$dialCommand = $response->dial(['action' => route('agent-voicemail', ['agent' => $agent->id], false), 'method' => 'POST']);
$dialCommand->number($numberToDial, ['url' => route('screen-call', [], false)]);
return $response;
}
/**
* Endpoint which store a new lead with its lead source and forward the call
*
* @param Request $request Input data
* @return Response Twiml to redirect call to the forwarding number
*/
public function store(Request $request)
{
$leadSource = LeadSource::where(['number' => $request->input('To')])->first();
$lead = new Lead();
$lead->leadSource()->associate($leadSource->id);
$lead->city = $this->_normalizeName($request->input('FromCity'));
$lead->state = $this->_normalizeName($request->input('FromState'));
$lead->caller_number = $request->input('From');
$lead->caller_name = $request->input('CallerName');
$lead->call_sid = $request->input('CallSid');
$lead->save();
$forwardMessage = new Twiml();
$forwardMessage->dial($leadSource->forwarding_number);
return response($forwardMessage, 201)->header('Content-Type', 'application/xml');
}
/**
* Replies with a call connect xml
*
* @return \Illuminate\Http\Response
*/
public function showConnect(Request $request)
{
$muted = false;
$moderator = false;
$digits = $request->input('Digits');
if ($digits === '1') {
$muted = true;
}
if ($digits === '3') {
$moderator = true;
}
$response = new Twiml();
$response->say('You have joined the conference.', ['voice' => 'alice', 'language' => 'en-GB']);
$dial = $response->dial();
$dial->conference('RapidResponseRoom', ['startConferenceOnEnter' => $moderator, 'endConferenceOnExit' => $moderator, 'muted' => $muted, 'waitUrl' => 'http://twimlets.com/holdmusic?Bucket=com.twilio.music.ambient']);
return response($response)->header('Content-Type', 'application/xml');
}
/**
* Responds with a <Dial> to the caller's planet
*
* @return \Illuminate\Http\Response
*/
public function showPlanetConnection(Request $request)
{
$response = new Twiml();
$response->say($this->_thankYouMessage, ['voice' => 'Alice', 'language' => 'en-GB']);
$response->say("You'll be connected shortly to your planet", ['voice' => 'Alice', 'language' => 'en-GB']);
$planetNumbers = ['2' => '+12024173378', '3' => '+12027336386', '4' => '+12027336637'];
$selectedOption = $request->input('Digits');
$planetNumberExists = isset($planetNumbers[$selectedOption]);
if ($planetNumberExists) {
$selectedNumber = $planetNumbers[$selectedOption];
$response->dial($selectedNumber);
return $response;
} else {
$errorResponse = new Twiml();
$errorResponse->say('Returning to the main menu', ['voice' => 'Alice', 'language' => 'en-GB']);
$errorResponse->redirect(route('welcome', [], false));
return $errorResponse;
}
}
<?php
// NOTE: This example uses the next generation Twilio helper library - for more
// information on how to download and install this version, visit
// https://www.twilio.com/docs/libraries/php
require_once '/path/to/vendor/autoload.php';
use Twilio\Twiml;
$response = new Twiml();
$response->say("You will now be connected to the first caller in the queue.");
$dial = $response->dial();
$dial->queue("Queue Demo");
$response->redirect();
echo $response;
<?php
// NOTE: This example uses the next generation Twilio helper library - for more
// information on how to download and install this version, visit
// https://www.twilio.com/docs/libraries/php
require_once '/path/to/vendor/autoload.php';
use Twilio\Twiml;
$response = new Twiml();
$response->dial()->queue('Queue Demo');
echo $response;
<?php
// Get the PHP helper library from twilio.com/docs/php/install
// this line loads the library
require 'vendor/autoload.php';
use Twilio\Twiml;
$response = new Twiml();
// get the phone number from the page request parameters, if given
if (isset($_REQUEST['To'])) {
$number = htmlspecialchars($_REQUEST['To']);
$dial = $response->dial(array('callerId' => '+15017250604'));
// wrap the phone number or client name in the appropriate TwiML verb
// by checking if the number given has only digits and format symbols
if (preg_match("/^[\\d\\+\\-\\(\\) ]+\$/", $number)) {
$dial->number($number);
} else {
$dial->client($number);
}
} else {
$response->say("Thanks for calling!");
}
echo $response;
