/**
* Starts the chat.
*
* @param Request $request Incoming request.
* @return string|\Symfony\Component\HttpFoundation\RedirectResponse
* Rendered page content or a redirect response.
* @todo Split the action into pieces.
*/
public function startAction(Request $request)
{
// Check if we should force the user to use SSL
$ssl_redirect = $this->sslRedirect($request);
if ($ssl_redirect !== false) {
return $ssl_redirect;
}
// Initialize client side application
$this->getAssetManager()->attachJs('js/compiled/chat_app.js');
$thread = null;
// Try to get thread from the session
if (isset($_SESSION[SESSION_PREFIX . 'threadid'])) {
$thread = Thread::reopen($_SESSION[SESSION_PREFIX . 'threadid']);
}
// Create new thread
if (!$thread) {
// Load group info
$group_id = '';
$group_name = '';
$group = null;
if (Settings::get('enablegroups') == '1') {
$group_id = $request->query->get('group');
if (!preg_match("/^\d{1,10}$/", $group_id)) {
$group_id = false;
}
if ($group_id) {
$group = group_by_id($group_id);
if (!$group) {
$group_id = false;
} else {
$group_name = get_group_name($group);
}
}
}
// Get operator code
$operator_code = $request->query->get('operator_code');
if (!preg_match("/^[A-z0-9_]+$/", $operator_code)) {
$operator_code = false;
}
// Get visitor info
$visitor = visitor_from_request();
$info = $request->query->get('info');
$email = $request->query->get('email');
// Get referrer
$referrer = $request->query->get('url', $request->headers->get('referer'));
if ($request->query->get('referrer')) {
$referrer .= "\n" . $request->query->get('referrer');
}
// Check if there are online operators
if (!has_online_operators($group_id)) {
// Display leave message page
$page = array_merge_recursive(
setup_logo($group),
setup_leavemessage(
$visitor['name'],
$email,
$group_id,
$info,
$referrer
)
);
$page['leaveMessageOptions'] = $page['leaveMessage'];
$this->getAssetManager()->attachJs(
$this->startJsApplication($request, $page),
AssetManagerInterface::INLINE,
1000
);
return $this->render('chat', $page);
}
// Get invitation info
if (Settings::get('enabletracking') && !empty($_SESSION[SESSION_PREFIX . 'visitorid'])) {
$invitation_state = invitation_state($_SESSION[SESSION_PREFIX . 'visitorid']);
$visitor_is_invited = $invitation_state['invited'];
} else {
$visitor_is_invited = false;
}
// Get operator info
$requested_operator = false;
if ($operator_code) {
$requested_operator = operator_by_code($operator_code);
}
// Check if survey should be displayed
if (Settings::get('enablepresurvey') == '1' && !$visitor_is_invited && !$requested_operator) {
// Display prechat survey
$page = array_merge_recursive(
setup_logo($group),
setup_survey(
$visitor['name'],
$email,
$group_id,
$info,
$referrer
)
);
$page['surveyOptions'] = $page['survey'];
$this->getAssetManager()->attachJs(
$this->startJsApplication($request, $page),
AssetManagerInterface::INLINE,
1000
);
return $this->render('chat', $page);
}
// Start chat thread
$thread = chat_start_for_user(
$group_id,
$requested_operator,
$visitor['id'],
$visitor['name'],
$referrer,
$info
);
}
$path_args = array(
'thread_id' => intval($thread->id),
'token' => urlencode($thread->lastToken),
);
$chat_style_name = $request->query->get('style');
if (preg_match("/^\w+$/", $chat_style_name)) {
$path_args['style'] = $chat_style_name;
}
return $this->redirect($this->generateUrl('chat_user', $path_args));
}
