private function checkTicketEditionAccess(User $user, Ticket $ticket)
{
$interventions = $ticket->getInterventions();
if ($user->getId() !== $ticket->getUser()->getId() || count($interventions) > 0 || $ticket->getLevel() !== 0) {
throw new AccessDeniedException();
}
}
/**
* @EXT\Route(
* "/admin/ticket/{ticket}/new/open",
* name="formalibre_admin_ticket_new_open",
* options={"expose"=true}
* )
* @EXT\ParamConverter("authenticatedUser", options={"authenticatedUser" = true})
*/
public function adminNewTicketOpenAction(User $authenticatedUser, Ticket $ticket)
{
if ($ticket->getLevel() === 0) {
$this->supportManager->startTicket($ticket, $authenticatedUser);
}
return new RedirectResponse($this->router->generate('formalibre_admin_ticket_open', array('ticket' => $ticket->getId())));
}
