/**
* View a single location
*/
public function view()
{
// Make sure we have the location in the system
$location = trim($_GET['location']);
if (!$location) {
header('Location: ' . BASE_URL . '/locations');
exit;
}
$table = new TicketTable();
$ticketList = $table->find(array('location' => $location));
$this->template->setFilename('locations');
$blocks = array('locationInfo', 'masterAddressData', 'locationPeople');
foreach ($blocks as $b) {
$this->template->blocks['left'][] = new Block("locations/{$b}.inc", array('location' => $location, 'disableButtons' => isset($_GET['disableButtons'])));
}
$this->template->blocks['right'][] = new Block('tickets/ticketList.inc', array('ticketList' => $ticketList, 'title' => 'Cases Associated with this Location', 'disableLinks' => isset($_GET['disableLinks']), 'disableButtons' => isset($_GET['disableButtons'])));
if (Person::isAllowed('tickets', 'merge') && !isset($_GET['disableLinks']) && count($ticketList) > 1) {
$this->template->blocks['right'][] = new Block('tickets/ticketSelectForMergeForm.inc');
}
}
/**
* Adds a ticketList about the Person to the template
*
* @param string $panel
* @param string $listType (enteredBy, assigned, reportedBy, referred)
* @param string $title
* @param Person $person
* @param bool $disableLinks
*
* @return int The number of tickets displayed in the list
*/
private function addTicketList($panel, $listType, $title, Person $person, $disableLinks = false, $disableButtons = false)
{
$field = $listType . 'Person_id';
$table = new TicketTable();
$tickets = $table->find([$field => $person->getId()], 'tickets.enteredDate desc', true);
$tickets->setCurrentPageNumber(1);
$tickets->setItemCountPerPage(10);
$numPages = count($tickets);
if ($numPages) {
$block = new Block('tickets/ticketList.inc', array('ticketList' => $tickets, 'title' => $title, 'disableLinks' => $disableLinks, 'disableButtons' => $disableButtons));
if ($numPages > 1) {
$block->moreLink = BASE_URL . "/tickets?{$listType}Person_id={$person->getId()}";
}
$this->template->blocks[$panel][] = $block;
}
return $numPages;
}
/**
* @param REQUEST service_request_id
*/
public function requests()
{
if (!empty($_REQUEST['service_code'])) {
try {
$category = new Category($_REQUEST['service_code']);
} catch (\Exception $e) {
header('HTTP/1.0 404 Not Found', true, 404);
$_SESSION['errorMessages'][] = $e;
return;
}
}
// Display a single request
if (!empty($_REQUEST['service_request_id'])) {
try {
$ticket = new Ticket($_REQUEST['service_request_id']);
if ($ticket->allowsDisplay($this->person)) {
$this->template->blocks[] = new Block('open311/requestInfo.inc', array('ticket' => $ticket));
} else {
header('HTTP/1.0 403 Forbidden', true, 403);
$_SESSION['errorMessages'][] = new \Exception('noAccessAllowed');
}
} catch (\Exception $e) {
// Unknown ticket
header('HTTP/1.0 404 Not Found', true, 404);
$_SESSION['errorMessages'][] = $e;
return;
}
} elseif (isset($_POST['service_code'])) {
try {
$ticket = new Ticket();
$ticket->handleAdd(Open311Client::translatePostArray($_POST));
// Media can only be attached after the ticket is saved
// It uses the issue_id in the directory structure
if (isset($_FILES['media'])) {
$issue = $ticket->getIssue();
try {
$media = new Media();
$media->setIssue($issue);
$media->setFile($_FILES['media']);
$media->save();
} catch (\Exception $e) {
// Just ignore any media errors for now
}
}
$this->template->blocks[] = new Block('open311/requestInfo.inc', array('ticket' => $ticket));
} catch (\Exception $e) {
$_SESSION['errorMessages'][] = $e;
switch ($e->getMessage()) {
case 'clients/unknownClient':
header('HTTP/1.0 403 Forbidden', true, 403);
break;
default:
header('HTTP/1.0 400 Bad Request', true, 400);
}
}
} else {
$search = array();
if (isset($category)) {
if ($category->allowsDisplay($this->person)) {
$search['category_id'] = $category->getId();
} else {
header('HTTP/1.0 404 Not Found', true, 404);
$_SESSION['errorMessages'][] = new \Exception('categories/unknownCategory');
return;
}
}
if (!empty($_REQUEST['start_date'])) {
$search['start_date'] = $_REQUEST['start_date'];
}
if (!empty($_REQUEST['end_date'])) {
$search['end_date'] = $_REQUEST['end_date'];
}
if (!empty($_REQUEST['status'])) {
$search['status'] = $_REQUEST['status'];
}
if (!empty($_REQUEST['updated_before'])) {
$search['lastModified_before'] = $_REQUEST['updated_before'];
}
if (!empty($_REQUEST['updated_after'])) {
$search['lastModified_after'] = $_REQUEST['updated_after'];
}
if (!empty($_REQUEST['bbox'])) {
$search['bbox'] = $_REQUEST['bbox'];
}
$pageSize = 1000;
if (!empty($_REQUEST['page_size'])) {
$p = (int) $_REQUEST['page_size'];
if ($p) {
$pageSize = $p;
}
}
// Pagination pages are one-based and will treat page=0
// as exactly the same as page=1
$page = 0;
if (!empty($_REQUEST['page'])) {
$p = (int) $_REQUEST['page'];
if ($p) {
$page = $p;
}
}
$table = new TicketTable();
$tickets = $table->find($search, null, true);
$tickets->setCurrentPageNumber($page);
$tickets->setItemCountPerPage($pageSize);
$this->template->blocks[] = new Block('open311/requestList.inc', array('ticketList' => $tickets));
if ($this->template->outputFormat == 'html') {
$this->template->blocks[] = new Block('pageNavigation.inc', ['paginator' => $tickets]);
}
}
}
/**
* @param Ticket $ticket
*/
private function addStandardInfoBlocks(Ticket $ticket)
{
$this->template->blocks['history-panel'][] = new Block('tickets/history.inc', array('history' => $ticket->getHistory()));
$this->template->blocks['issue-panel'][] = new Block('tickets/issueList.inc', array('issueList' => $ticket->getIssues(), 'ticket' => $ticket, 'disableButtons' => $ticket->getStatus() == 'closed'));
if ($ticket->getLocation()) {
$locationBlocks = array('locationInfo', 'masterAddressData', 'locationPeople');
foreach ($locationBlocks as $b) {
$this->template->blocks['bottom-left'][] = new Block("locations/{$b}.inc", array('location' => $ticket->getLocation(), 'disableButtons' => true));
}
$this->template->blocks['bottom-right'][] = new Block('tickets/ticketLocationInfo.inc', array('ticket' => $ticket));
$table = new TicketTable();
$list = $table->find(array('location' => $ticket->getLocation()));
if (count($list) > 1) {
$this->template->blocks['bottom-left'][] = new Block('tickets/ticketList.inc', array('ticketList' => $list, 'title' => 'Other cases for this location', 'filterTicket' => $ticket, 'disableButtons' => true));
}
}
}
/**
* @param Ticket $ticket
*/
private function addLocationInfoBlocks(Ticket $ticket)
{
if ($ticket->getLocation()) {
$this->template->blocks['bottom-left'][] = new Block('locations/locationInfo.inc', array('location' => $ticket->getLocation(), 'disableButtons' => true));
$table = new TicketTable();
$this->template->blocks['bottom-right'][] = new Block('tickets/ticketList.inc', array('ticketList' => $table->find(['location' => $ticket->getLocation()]), 'title' => 'Other tickets for this location', 'disableButtons' => true, 'filterTicket' => $ticket));
}
}
/**
* @param string $personField The field in Ticket that has this person embedded
* @param array $fields Additional fields to filter the ticketList
* @return TicketList
*/
public function getTickets($personFieldname, $fields = null)
{
if ($this->getId()) {
$field = $personFieldname . 'Person_id';
if (is_array($fields)) {
$search = $fields;
$search[$field] = $this->getId();
} else {
$search = array($field => $this->getId());
}
$table = new TicketTable();
return $table->find($search);
}
}