Esempio n. 1
0
 /**
  * Update the specified resource in storage.
  *
  * @param  \Illuminate\Http\Request  $request
  * @param  int  $id
  * @return \Illuminate\Http\Response
  */
 public function update(Request $request, $id)
 {
     session_start();
     $loguser = $_SESSION['user_id'];
     $data = Request::all();
     $data['modified_by'] = $loguser;
     if ($_POST['problem'] == '') {
         unset($data['problem']);
     }
     $ticket = App\ticket::findOrFail($id);
     $ticket->update($data);
     //        $log = new crm_log;
     //        $log->add_log("ticket",$_GET['tid'],"update"); // add a log
     if ($_POST['problem'] != '') {
         $problem_data['ticket_id'] = $id;
         $problem_data['problem'] = $_POST['problem'];
         $problem_data['owner'] = $loguser;
         App\ticket_problem::create($problem_data);
     }
     return redirect('ticket');
 }
Esempio n. 2
0
 /**
  * Update the specified resource in storage.
  *
  * @param  \Illuminate\Http\Request  $request
  * @param  int  $id
  * @return \Illuminate\Http\Response
  */
 public function update(Request $request, $id)
 {
     session_start();
     $log = new Log();
     $data = Request::all();
     $loguser = $_SESSION['user_id'];
     $call_log_detials = App\call_log::where('deleted', '0')->find($id);
     if ($call_log_detials->call_type == "Sales") {
         $sales_detail = App\sale::where('call_log_id', $id)->first();
         $row = $sales_detail;
         if ($_POST['status'] != $row->status) {
             $data_status = ['sales_id' => $row->id, 'new_status' => $data['status'], 'old_status' => $row->status, 'changed_by' => $loguser];
             App\status_history::create($data_status);
         }
         $data_call_log = ['call_modified_by' => $loguser, 'assignedto' => $data['assignedto'], 'group_id' => $data['group_id']];
         App\call_log::find($id)->update($data_call_log);
         $log->add_log("call_log", $id, "update");
         // add a log
         $data['modified_by'] = $loguser;
         App\sale::find($row->id)->update($data);
         $log->add_log("sales", $row->id, "update");
         // add a log    id must change
     } elseif ($call_log_detials->call_type == "Inquiry") {
         $data_call_log = ['call_modified_by' => $loguser, 'assignedto' => $data['assignedto'], 'group_id' => $data['group_id']];
         App\call_log::find($id)->update($data_call_log);
         $log->add_log("call_log", $id, "update");
         // add a log
         $inquiry_detail = App\inquiry::where('call_log_id', $id)->first();
         $row = $inquiry_detail;
         if ($data['status'] == "complete") {
             $endtime = date('Y-m-d H:i:s');
         } else {
             $endtime = NULL;
         }
         $data['inquiry_end_time'] = $endtime;
         App\inquiry::find($row->id)->update($data);
         $log->add_log("inquiry", $row->id, "update");
         // add a log
     } elseif ($call_log_detials->call_type == "Tickets") {
         $data_call_log = ['call_modified_by' => $loguser, 'assignedto' => $data['assignedto'], 'group_id' => $data['group_id']];
         App\call_log::find($id)->update($data_call_log);
         $log->add_log("call_log", $id, "update");
         // add a log
         $ticket_detail = App\ticket::where('call_log_id', $id)->first();
         $row = $ticket_detail;
         $data['modified_by'] = $loguser;
         App\ticket::find($row->id)->update($data);
         $log->add_log("ticket", $row->id, "update");
         // add a log
         if ($data['problem'] != '') {
             $data_ticket_problem = ['ticket_id' => $row->id, 'problem' => $data['problem'], 'owner' => $loguser];
             App\ticket_problem::create($data_ticket_problem);
         }
     }
     return redirect('call_log');
 }