/**
  * Show the form for creating a new resource.
  *
  * @return \Illuminate\Http\Response
  */
 public function create()
 {
     $my_groups = Customer::where('id', $this->my_customer_id)->first()->groups()->where('active', '1')->get();
     $products = Product::where('active', '1')->get();
     $severities = Severity::orderBy('priority_order')->orderBy('name')->get();
     return view('layouts.ticket.new', ['my_groups' => $my_groups, 'products' => $products, 'severities' => $severities]);
 }
 /**
  * Display a listing of the resource.
  *
  * @return \Illuminate\Http\Response
  */
 public function index()
 {
     $severities = Severity::orderBy('priority_order')->orderBy('name')->get();
     return view('layouts.severity.index', ['severities' => $severities, 'my_permissions' => $this->my_permissions]);
 }