private function showTicketDetails(&$ticket) { $tabs = []; $crumbs = base::crumbs([['url' => '#', 'text' => "({$ticket['id']}) {$ticket['ticket_title']}"]]); // Tab #1 is going to be split. So lets create the span6 that we will need. // Update Active Queue $_SESSION['activeQueue'] = $ticket['queue_id']; $replyContent = "\n\t\t\t\t<div class='row-fluid'>\n\t\t\t\t\t\t\t<div class='span6'>" . $this->getTicketReplies($ticket) . "</div>\n\t\t\t\t\t\t\t<div class='span6'>" . $this->getFiles($ticket) . $this->getCompanyNotes($ticket) . $this->getTicketBilled($ticket) . $this->getIncidentStanding($ticket) . "</div>\n\t\t\t\t\t\t</div>"; // Counter Init $maincount = $this->returnCountFromTable("replies", "ticket_id='{$ticket['id']}' AND reply_isinternal = false"); $subcount = $this->returnCountFromTable("subtickets", "ticket_id='{$ticket['id']}' AND subticket_isclosed = false"); $ttlcount = $this->returnCountFromTable("tickets", "company_id='{$ticket['company_id']}'"); // Tab Creation $tabs[] = ['class' => 'active', 'id' => 'ticketTrail', 'title' => "<i class='icon-comments'></i> <span class='badge badge-success'>{$maincount}</span> Main Communication", 'content' => $replyContent]; if ($this->isProvidingCompany()) { $tabs[] = ['id' => 'subTickets', 'title' => "<i class='icon-tasks'></i> <span class='badge badge-warning'>{$subcount}</span> Ticket Tasks", 'content' => $this->getSubTickets($ticket)]; } $tabs[] = ['id' => 'history', 'title' => "<i class='icon-calendar'></i> <span class='badge badge-inverse'>{$ttlcount}</span> History", 'content' => $this->getHistory($ticket)]; if ($this->canSeeBilling() || !$this->isProvidingCompany()) { $tabs[] = ['id' => 'sow', 'title' => "<i class='icon-bookmark'></i> Statement of Work", 'content' => $this->getStatementOfWork($ticket)]; } if ($this->canSeeBilling() && $this->isProvidingCompany()) { $tabs[] = ['id' => 'billing', 'title' => "<i class='icon-money'></i> Billing", 'content' => $this->getBillingTab($ticket)]; } $buttons = button::init()->text('Add Reply')->isModalLauncher()->url('#createReplyModal')->addStyle('btn-inverse')->icon('comment')->render(); $buttons .= button::init()->text('Upload File')->isModalLauncher()->url('#uploadFile')->addStyle('btn-info')->icon('arrow-up')->render(); $buttons .= button::init()->text('Close Ticket')->url("/close/{$ticket['id']}/")->addStyle('btn-danger')->addStyle('get')->icon('remove')->render(); $fbuttons = $buttons; $fbuttons .= button::init()->text('Back to Top')->url("#")->addStyle('btn-warning')->addStyle('top')->icon('arrow-up')->render(); $fbuttons .= button::init()->text('Ticket List')->url("/")->addStyle('btn-primary')->icon('arrow-left')->render(); $widget = widget::init()->span(12)->icon('edit')->header($ticket['ticket_title'])->isTabs($tabs)->rightHeader($buttons)->footer($fbuttons)->render(); $data = base::row($widget); $save = button::init()->formid('newReplyForm')->addStyle('mpost')->postVar('createReply')->text('Add Reply')->addStyle('btn-success')->icon('ok')->message('Submitting..')->id($ticket['id'])->render(); $this->exportModal(modal::init()->id('createReplyModal')->header('Add Reply')->content($this->createReplyForm($ticket))->footer($save)->render()); $saveFile = button::init()->formid('newUploadForm')->addStyle('mpost')->postVar('createAttachment')->text('Save Attachment')->addStyle('btn-success')->icon('ok')->message('Submitting..')->id($ticket['id'])->render(); $this->exportModal(modal::init()->id('uploadFile')->header('Upload Attachment')->content($this->createUploadForm($ticket))->footer($saveFile)->render()); $this->export($data); $this->exportjs(js::scrollBottom()); $this->exportjs(js::scrollTop('top')); }
private function customerMain() { // Show tabs for all queues the agent has access to based on access level. $headers = ['#', 'Subject', 'Status', 'Last Updated', 'Assigned', 'Queue']; $tickets = $this->query("SELECT * from tickets WHERE company_id='{$this->company->id}' and ticket_isclosed = false"); $rows = []; foreach ($tickets as $ticket) { $rows[] = [$ticket['id'], "<a href='/ticket/{$ticket['id']}/'>{$ticket['ticket_title']}</a>", $ticket['ticket_status'], $this->fbTime($ticket['ticket_lastupdated']), $ticket['ticket_assigned'] ? $this->getUserByID($ticket['ticket_assigned']) : "Awaiting Assignment", $this->returnFieldFromTable("queue_name", "queues", "id='{$ticket['queue_id']}'")]; } $table = table::init()->headers($headers)->rows($rows)->render(); $createTicket = button::init()->isModalLauncher()->url('#newTicket')->text('Create New Ticket')->addStyle('btn-inverse')->icon('tasks')->render(); $widget = widget::init()->span(12)->header('Ticket List')->content($table)->isTable(true)->rightHeader($createTicket)->render(); $data = base::row($widget); $save = button::init()->formid('newTicketForm')->addStyle('mpost')->postVar('createTicket')->text('Create Ticket')->addStyle('btn-success')->icon('ok')->render(); $this->exportModal(modal::init()->id('newTicket')->header('Create New Ticket')->content($this->createTicketForm())->footer($save)->render()); return $data; }
public function showInvoices() { $nav = $this->billingNav('invoices'); // Default to Credit. $data = base::span(4, $nav); //Just a simple table with a download button for downloading the invoices. $headers = ['Ticket', 'Date', 'Description', 'Type', 'Download']; $rows = []; $transactions = $this->query("SELECT * from transactions WHERE company_id='{$this->company->id}'"); foreach ($transactions as $transaction) { switch ($transaction['transaction_source']) { case 'stripe': $source = "Credit Card"; break; case 'dwolla': $source = "Checking Draft"; break; case 'check': $source = "Posted Check"; break; case 'cash': $source = "Cash"; break; } $row = ["<a href='/ticket/{$transaction['ticket_id']}/'>{$transaction['ticket_id']}</a>", date("m/d/y", $transaction['transaction_ts']), $transaction['transaction_desc'], $source, button::init()->url("/billing/invoice/{$transaction['id']}/")->text("Download Invoice")->addStyle('btn-small')->addStyle('btn-info')->icon('arrow-down')->render()]; $rows[] = $row; } $table = table::init()->rows($rows)->headers($headers)->render(); $data .= widget::init()->span(8)->isTable()->header("Processed Transactions")->content($table)->render(); $data = base::row($data); $this->export($data); }
public function listClients() { // At a glance - Let's view the client's basic info, If you can see billing, then show subscription // and show total amount collected. Put in a datatable so we can search. $headers = ["Client", "Address", "VIP", "Tickets"]; if ($this->canSeeBilling()) { $billing = ['Subscription', 'Total Income']; $headers = array_merge($headers, $billing); } $rows = []; $companies = $this->query("SELECT * from companies ORDER by company_since DESC"); foreach ($companies as $company) { $tcontent = null; $ticks = $this->query("SELECT id,ticket_title FROM tickets WHERE company_id='{$company['id']}' ORDER by ticket_opents DESC LIMIT 10"); foreach ($ticks as $tick) { $tcontent .= "<a href='/ticket/{$tick['id']}/'>{$tick['ticket_title']}</a><br/>"; } $ticketblock = base::popover("Ticket History", $tcontent, 'right'); $row = ["<a href='/client/{$company['id']}/'>{$company['company_name']}</a>", "{$company['company_address']}, {$company['company_city']}, {$company['company_state']}", $company['company_vip'] ? "Yes" : "No", "<a href='#' {$ticketblock}>" . $this->returnCountFromTable("tickets", "company_id='{$company['id']}'") . "</a>"]; if ($this->canSeeBilling()) { $plan = $this->query("SELECT * from plans WHERE id='{$company['company_plan']}'", true)[0]; if (!$plan) { $plandata = "No Subscription"; } else { $plandata = "{$plan['plan_name']} ({$plan['plan_amount']})"; } $ttl = 0; $transactions = $this->query("SELECT transaction_amount FROM transactions WHERE company_id='{$company['id']}'"); foreach ($transactions as $transaction) { $ttl += $transaction['transaction_amount']; } $ttl = "\$" . number_format($ttl, 2); $new = [$plandata, $ttl]; $row = array_merge($row, $new); } $rows[] = $row; } $this->exportJS(js::datatable('clientList')); $addButton = button::init()->text("Add Account")->icon('plus')->addStyle('btn-success')->url('/clients/create/')->render(); $table = table::init()->headers($headers)->rows($rows)->id('clientList')->render(); $widget = widget::init()->header("Customer List")->content($table)->isTable()->icon('user')->rightHeader($addButton)->render(); $this->export(base::row($widget)); }
public function showTransactionLog() { $data = base::span(4, $this->adminNav('billing')); $headers = ['Merchant ID', 'Date', 'Amount', 'Fee', 'Net', 'Merchant', 'Description', 'Ticket', 'Company']; $transactions = $this->query("SELECT * from transactions ORDER by transaction_ts DESC"); $rows = []; foreach ($transactions as $transaction) { $rows[] = [$transaction['transaction_merchant_id'], date("m/d/y h:ia", $transaction['transaction_ts']), number_format($transaction['transaction_amount'], 2), number_format($transaction['transaction_fee'], 2), number_format($transaction['transaction_net'], 2), $transaction['transaction_source'], $transaction['transaction_desc'], "<a href='/ticket/{$transaction['ticket_id']}/'>{$transaction['ticket_id']}</a>", $this->getCompanyById($transaction['company_id'])]; } $table = table::init()->id('tlog')->headers($headers)->rows($rows)->render(); $data .= widget::init()->span(6)->header('Transaction Log')->content($table)->icon('credit-card')->istable(true)->render(); $this->exportjs(js::datatable('tlog', 50)); $headers = ['Payout Schedule', 'Amount']; $rows = []; $now = time(); $transfers = $this->query("SELECT * from transfers WHERE transfer_ts > {$now} ORDER by transfer_ts DESC"); foreach ($transfers as $transfer) { $rows[] = [$this->fbTime($transfer['transfer_ts']), number_format($transfer['transfer_amt'] / 100, 2)]; } $table = table::init()->headers($headers)->rows($rows)->render(); $data .= widget::init()->span(2)->header('Payout Schedule')->icon('truck')->content($table)->istable(true)->render(); $this->export(base::row($data, true)); }