public function getOutput()
{
$output = new JsonOutput();
$td_code = gfGetVar('td_code', null);
if (!$td_code) {
$output->setContent(array('result' => 'error'));
return $output;
}
// check td existence and activation
$td = TopicalDomain::fromDatabaseByCode($td_code);
if (!$td) {
$output->setContent(array('result' => 'error'));
return $output;
}
if (!$td->getActive()) {
$output->setContent(array('result' => 'error'));
return $output;
}
$ticket = Ticket::nextNewTicket($td_code, 'totem');
$ticket->save();
list($queueLength, $eta) = $ticket->getPeopleAndEta();
$content = array('code' => $ticket->getCode(), 'number' => $ticket->getNumber(), 'eta' => $eta, 'queueLength' => $queueLength);
$jsonOutput = new JsonOutput();
$jsonOutput->setContent($content);
return $jsonOutput;
}
public function execute()
{
global $gvOfficeCode, $gvQueueLengthAppLimit, $gvQueueEtaAppLimit;
if (empty($_POST['queueCode']) || empty($_POST['noticeBefore'])) {
throw new InvalidParamException();
} else {
$td_code = $_POST['queueCode'];
$noticeBefore = $_POST['noticeBefore'];
}
if ($noticeBefore <= 0) {
throw new InvalidParamException();
} else {
$noticeBefore = (int) $noticeBefore;
}
if (Ticket::fromDatabaseBySourceId($this->token)) {
return array('ErrorCode' => "AE???", 'ErrorMsg' => "Ticket already exists for this token");
}
$td = TopicalDomain::fromDatabaseByCode($td_code);
if (!$td || !$td->getActive()) {
return array('ErrorCode' => "AE003", 'ErrorMsg' => "Queue specified does not exist");
}
if ($td->getEta() < $gvQueueEtaAppLimit || Ticket::getNumberTicketInQueue($td_code) < $gvQueueLengthAppLimit) {
return array('ErrorCode' => "AE???", 'ErrorMsg' => "Queue limit not satisfied");
}
$ticket = Ticket::nextNewTicket($td_code, 'app', $this->token, $noticeBefore);
$ticket->save();
list($people, $eta) = $ticket->getPeopleAndEta();
$content = array();
$content['OfficeCode'] = $gvOfficeCode;
$content['Ticket'] = $ticket->getTextString();
$content['Eta'] = (int) ($eta / 60);
$content['PeopleBefore'] = $people;
$content['AssignedNoticeBefore'] = $noticeBefore;
return $content;
}
public function execute()
{
global $gvPath, $gvQueueLengthWebLimit, $gvQueueEtaWebLimit;
if ($this->redirect) {
return $this->redirect;
}
$td_code = gfPostVar('td_code');
if (!$td_code) {
return true;
}
// Check existence of topical domain
$td = TopicalDomain::fromDatabaseByCode($td_code);
if (!$td || !$td->getActive()) {
$this->message = 'Non è possibile selezionare l\'area tematica indicata.';
return true;
}
// Check Eta limit
if ($td->getEta() < $gvQueueEtaWebLimit) {
$message = 'È possibile selezionare solo aree tematiche con almeno %d minuti d\'attesa.';
$this->message = sprintf($message, (int) ($gvQueueEtaWebLimit / 60));
return true;
}
// Check queue length limit
$queueLength = Ticket::getNumberTicketInQueue($td_code);
if ($queueLength < $gvQueueLengthWebLimit) {
$message = 'È possibile selezionare solo aree tematiche con almeno %d clienti in coda.';
$this->message = sprintf($message, $gvQueueLengthWebLimit);
return true;
}
$_SESSION['step'] = 1;
$_SESSION['td_code'] = $td_code;
$redirect = new RedirectOutput("{$gvPath}/web/insertPhone");
return $redirect;
}
public function execute()
{
global $gvPath, $gvPhoneCodeLength;
if ($this->redirect) {
return $this->redirect;
}
$this->message = '';
$phone_code = gfPostVar('phone_code', '');
$phone_code = strtoupper($phone_code);
if (!$phone_code) {
$this->message = 'Il campo è obbligatorio.';
return true;
}
if ($phone_code != $this->phone_code) {
$this->message = 'Il codice inserito non è corretto.';
return true;
}
// check td existence and activation
$td_code = gfSessionVar('td_code', '');
$td = TopicalDomain::fromDatabaseByCode($td_code);
if (!$td || !$td->getActive()) {
// This is very improbable in this
// case start again the wizard
$_SESSION['step'] = 0;
return true;
}
$ticket = Ticket::nextNewTicket($td_code, 'web', gfSessionVar('phone'));
$ticket->save();
$sender = new SmsSender(gfSessionVar('phone'));
if (!$sender->sendNewTicket($ticket)) {
// False means error while sending
$this->message = "Errore nella prenotazione. Assicurarsi di aver inserito il numero corretto.";
return true;
}
$_SESSION['step'] = 3;
$_SESSION['ticket'] = $ticket;
$redirect = new RedirectOutput("{$gvPath}/web/complete");
return $redirect;
}
public function execute()
{
global $gvPath;
// Trim data
$this->dev_ip_address = trim($this->dev_ip_address);
$this->dev_desk_number = trim($this->dev_desk_number);
// Data validation
if ($this->dev_ip_address === '' || $this->dev_desk_number === '') {
$this->message = "Errore: tutti i campi sono obbligatori.";
return true;
}
// dev_desk_number should contain... numbers
if (preg_match('/^(0|[1-9][0-9]*)$/', $this->dev_desk_number) !== 1) {
$this->message = "Errore: il numero dello sportello non è valido.";
return true;
}
// Check ip_address
if (!filter_var($this->dev_ip_address, FILTER_VALIDATE_IP)) {
$this->message = "Errore: l'indirizzo IP non è valido.";
return true;
}
// Check if desk number really exists
if ((int) $this->dev_desk_number !== 0) {
$desk = Desk::fromDatabaseByNumber($this->dev_desk_number);
if (!$desk) {
$this->message = "Errore: lo sportello specificato non esiste.";
return true;
}
unset($desk);
}
// Check tdCode exists and active
if ($this->dev_td_code) {
$td = TopicalDomain::fromDatabaseByCode($this->dev_td_code);
if (!$td || !$td->getActive()) {
$this->message = "Errore: l'area tematica selezionata non è disponibile.";
return true;
}
}
// Check ip is not taken
$device = Device::fromDatabaseByIpAddress($this->dev_ip_address);
$desk = Desk::fromDatabaseByIpAddress($this->dev_ip_address);
if ($desk || $device && ($this->dev_id === 0 || $this->dev_id !== (int) $device->getId())) {
$this->message = "Errore: l'indirizzo IP è gia stato assegnato.";
return true;
}
unset($device);
if ($this->dev_id === 0) {
$device = Device::newRecord();
} else {
$device = Device::fromDatabaseById($this->dev_id);
}
$device->setIpAddress($this->dev_ip_address);
$device->setDeskNumber($this->dev_desk_number);
$device->setTdCode($this->dev_td_code);
if ($device->save()) {
gfSetDelayedMsg('Operazione effettuata correttamente', 'Ok');
$redirect = new RedirectOutput("{$gvPath}/application/adminDeviceList");
return $redirect;
} else {
$this->message = "Impossibile salvare le modifiche. Ritentare in seguito.";
return true;
}
}
public static function nextNewTicket($td_code, $source = 'totem', $source_id = '', &$noticeBefore = -1)
{
if (!in_array($source, array('totem', 'web', 'app'))) {
throw new Exception(__METHOD__ . " Invalid source value");
}
if ($source == 'totem') {
$noticeBefore = -1;
$source_id = '';
} else {
if (!$source_id) {
throw new Exception(__METHOD__ . " web and app tickets need a source_id");
}
}
$ticket = self::newRecord('ticket_in');
$ticket->setCode($td_code);
$ticket->setTimeIn(time());
$ticket->setSource($source);
$ticket->setSourceId($source_id);
// Check existence of topical domain
$td = TopicalDomain::fromDatabaseByCode($td_code);
if (!$td || !$td->getActive()) {
throw new Exception(__METHOD__ . " td_code not valid");
}
$number = $td->incrementNextGeneratedTicket();
$td->save();
$ticket->setNumber($number);
if ($source != 'totem') {
$ticketBefore = self::countTicketBefore($td_code, $number);
if ($source == 'web') {
$ticket->setNoticeCounter((int) ($ticketBefore / 2));
} else {
$ticket->setNoticeBeforeForApp($noticeBefore, $ticketBefore);
}
}
return $ticket;
}
