function test_setName()
{
$name = "Writing";
$test_topic = new Topic($name);
$name2 = "Interviews";
$test_topic->setName($name2);
$result = $test_topic->getName();
$this->assertEquals($name2, $result);
}
</table>
</TD>
</TR>
<?php
} elseif ($dbColumn->getType() == ArticleTypeField::TYPE_TOPIC) {
?>
<tr>
<TD ALIGN="RIGHT" VALIGN="TOP" style="padding-top: 8px; padding-right: 5px;">
</td>
<td align="right">
<?php echo htmlspecialchars($dbColumn->getDisplayName()); ?>:
</td>
<td>
<?php
$topic = new Topic((int)$text);
echo $topic->getName(camp_session_get('LoginLanguageId', 1));
?>
</td>
</tr>
<?php
} elseif ($dbColumn->getType() == ArticleTypeField::TYPE_SWITCH) {
$checked = $srcArticleData->getFieldValue($dbColumn->getPrintName()) ? 'checked' : '';
?>
<tr>
<TD ALIGN="RIGHT" VALIGN="TOP" style="padding-top: 8px; padding-right: 5px;">
</td>
<td align="right"><?php echo htmlspecialchars($dbColumn->getDisplayName()); ?>:</td>
<td>
<input type="checkbox" <?php echo $checked; ?> class="input_checkbox" name="<?php echo $dbColumn->getName(); ?>" id="<?php echo $dbColumn->getName(); ?>" disabled>
</td>
</tr>
function create($var, &$errors, $origin, $autorespond = true, $alertstaff = true)
{
global $cfg, $thisclient, $_FILES;
/* Coders never code so fully and joyfully as when they do it for free - Peter Rotich */
$id = 0;
$fields = array();
$fields['name'] = array('type' => 'string', 'required' => 1, 'error' => 'Name required');
$fields['email'] = array('type' => 'email', 'required' => 1, 'error' => 'Valid email required');
$fields['subject'] = array('type' => 'string', 'required' => 1, 'error' => 'Subject required');
$fields['message'] = array('type' => 'text', 'required' => 1, 'error' => 'Message required');
if (strcasecmp($origin, 'web') == 0) {
//Help topic only applicable on web tickets.
$fields['topicId'] = array('type' => 'int', 'required' => 1, 'error' => 'Select help topic');
} elseif (strcasecmp($origin, 'staff') == 0) {
//tickets created by staff...e.g on callins.
$fields['deptId'] = array('type' => 'int', 'required' => 1, 'error' => 'Dept. required');
$fields['source'] = array('type' => 'string', 'required' => 1, 'error' => 'Indicate source');
$fields['duedate'] = array('type' => 'date', 'required' => 0, 'error' => 'Invalid date - must be MM/DD/YY');
} else {
//Incoming emails
$fields['emailId'] = array('type' => 'int', 'required' => 1, 'error' => 'Email unknown');
}
$fields['pri'] = array('type' => 'int', 'required' => 0, 'error' => 'Invalid Priority');
$fields['phone'] = array('type' => 'phone', 'required' => 0, 'error' => 'Valid phone # required');
$validate = new Validator($fields);
if (!$validate->validate($var)) {
$errors = array_merge($errors, $validate->errors());
}
//Make sure the email is not banned
if (!$errors && BanList::isbanned($var['email'])) {
$errors['err'] = 'Ticket denied. Error #403';
//We don't want to tell the user the real reason...Psssst.
Sys::log(LOG_WARNING, 'Ticket denied', 'Banned email - ' . $var['email']);
//We need to let admin know which email got banned.
}
if (!$errors && $thisclient && strcasecmp($thisclient->getEmail(), $var['email'])) {
$errors['email'] = 'Email mismatch.';
}
//Make sure phone extension is valid
if ($var['phone_ext']) {
if (!is_numeric($var['phone_ext']) && !$errors['phone']) {
$errors['phone'] = 'Invalid phone ext.';
} elseif (!$var['phone']) {
//make sure they just didn't enter ext without phone #
$errors['phone'] = 'Phone number required';
}
}
//Make sure the due date is valid
if ($var['duedate']) {
if (!$var['time'] || strpos($var['time'], ':') === false) {
$errors['time'] = 'Select time';
} elseif (strtotime($var['duedate'] . ' ' . $var['time']) === false) {
$errors['duedate'] = 'Invalid duedate';
} elseif (strtotime($var['duedate'] . ' ' . $var['time']) <= time()) {
$errors['duedate'] = 'Due date must be in the future';
}
}
//check attachment..if any is set ...only set on webbased tickets..
if ($_FILES['attachment']['name'] && $cfg->allowOnlineAttachments()) {
if (!$cfg->canUploadFileType($_FILES['attachment']['name'])) {
$errors['attachment'] = 'Invalid file type [ ' . Format::htmlchars($_FILES['attachment']['name']) . ' ]';
} elseif ($_FILES['attachment']['size'] > $cfg->getMaxFileSize()) {
$errors['attachment'] = 'File is too big. Max ' . $cfg->getMaxFileSize() . ' bytes allowed';
}
}
//check ticket limits..if limit set is >0
//TODO: Base ticket limits on SLA...
if ($var['email'] && !$errors && $cfg->getMaxOpenTickets() > 0 && strcasecmp($origin, 'staff')) {
$openTickets = Ticket::getOpenTicketsByEmail($var['email']);
if ($openTickets >= $cfg->getMaxOpenTickets()) {
$errors['err'] = "You've reached the maximum open tickets allowed.";
//Send the notice only once (when the limit is reached) incase of autoresponders at client end.
if ($cfg->getMaxOpenTickets() == $openTickets && $cfg->sendOverlimitNotice()) {
if ($var['deptId']) {
$dept = new Dept($var['deptId']);
}
if (!$dept || !($tplId = $dept->getTemplateId())) {
$tplId = $cfg->getDefaultTemplateId();
}
$sql = 'SELECT ticket_overlimit_subj,ticket_overlimit_body FROM ' . EMAIL_TEMPLATE_TABLE . ' WHERE cfg_id=' . db_input($cfg->getId()) . ' AND tpl_id=' . db_input($tplId);
$resp = db_query($sql);
if (db_num_rows($resp) && (list($subj, $body) = db_fetch_row($resp))) {
$body = str_replace("%name", $var['name'], $body);
$body = str_replace("%email", $var['email'], $body);
$body = str_replace("%url", $cfg->getBaseUrl(), $body);
$body = str_replace('%signature', $dept && $dept->isPublic() ? $dept->getSignature() : '', $body);
if (!$dept || !($email = $dept->getAutoRespEmail())) {
$email = $cfg->getDefaultEmail();
}
if ($email) {
$email->send($var['email'], $subj, $body);
}
}
//Alert admin...this might be spammy (no option to disable)...but it is helpful..I think.
$msg = 'Support ticket request denied for ' . $var['email'] . "\n" . 'Open ticket:' . $openTickets . "\n" . 'Max Allowed:' . $cfg->getMaxOpenTickets() . "\n\nNotice only sent once";
Sys::alertAdmin('Overlimit Notice', $msg);
}
}
}
//Any error above is fatal.
if ($errors) {
return 0;
}
// OK...just do it.
$deptId = $var['deptId'];
//pre-selected Dept if any.
$priorityId = $var['pri'];
$source = ucfirst($var['source']);
$topic = NULL;
// Intenal mapping magic...see if we need to overwrite anything
if (isset($var['topicId'])) {
//Ticket created via web by user/or staff
if ($var['topicId'] && ($topic = new Topic($var['topicId'])) && $topic->getId()) {
$deptId = $deptId ? $deptId : $topic->getDeptId();
$priorityId = $priorityId ? $priorityId : $topic->getPriorityId();
$topicDesc = $topic->getName();
if ($autorespond) {
$autorespond = $topic->autoRespond();
}
}
$source = $var['source'] ? $var['source'] : 'Web';
} elseif ($var['emailId'] && !$var['deptId']) {
//Emailed Tickets
$email = new Email($var['emailId']);
if ($email && $email->getId()) {
$deptId = $email->getDeptId();
$priorityId = $priorityId ? $priorityId : $email->getPriorityId();
if ($autorespond) {
$autorespond = $email->autoRespond();
}
}
$email = null;
$source = 'Email';
} elseif ($var['deptId']) {
//Opened by staff.
$deptId = $var['deptId'];
$source = ucfirst($var['source']);
}
//Don't auto respond to mailer daemons.
if (strpos(strtolower($var['email']), 'mailer-daemon@') !== false || strpos(strtolower($var['email']), 'postmaster@') !== false) {
$autorespond = false;
}
//Last minute checks
$priorityId = $priorityId ? $priorityId : $cfg->getDefaultPriorityId();
$deptId = $deptId ? $deptId : $cfg->getDefaultDeptId();
$topicId = $var['topicId'] ? $var['topicId'] : 0;
$ipaddress = $var['ip'] ? $var['ip'] : $_SERVER['REMOTE_ADDR'];
//We are ready son...hold on to the rails.
$extId = Ticket::genExtRandID();
$sql = 'INSERT INTO ' . TICKET_TABLE . ' SET created=NOW() ' . ',ticketID=' . db_input($extId) . ',dept_id=' . db_input($deptId) . ',topic_id=' . db_input($topicId) . ',priority_id=' . db_input($priorityId) . ',email=' . db_input($var['email']) . ',name=' . db_input(Format::striptags($var['name'])) . ',subject=' . db_input(Format::striptags($var['subject'])) . ',helptopic=' . db_input(Format::striptags($topicDesc)) . ',phone="' . db_input($var['phone'], false) . '"' . ',phone_ext=' . db_input($var['phone_ext'] ? $var['phone_ext'] : '') . ',ip_address=' . db_input($ipaddress) . ',source=' . db_input($source);
//Make sure the origin is staff - avoid firebug hack!
if ($var['duedate'] && !strcasecmp($origin, 'staff')) {
$sql .= ',duedate=' . db_input(date('Y-m-d G:i', Misc::dbtime($var['duedate'] . ' ' . $var['time'])));
}
//echo $sql;
$ticket = null;
//return $ticket;
if (db_query($sql) && ($id = db_insert_id())) {
if (!$cfg->useRandomIds()) {
//Sequential ticketIDs support really..really suck arse.
$extId = $id;
//To make things really easy we are going to use autoincrement ticket_id.
db_query('UPDATE ' . TICKET_TABLE . ' SET ticketID=' . db_input($extId) . ' WHERE ticket_id=' . $id);
//TODO: RETHING what happens if this fails?? [At the moment on failure random ID is used...making stuff usable]
}
//Load newly created ticket.
$ticket = new Ticket($id);
//post the message.
$msgid = $ticket->postMessage($var['message'], $source, $var['mid'], $var['header'], true);
//TODO: recover from postMessage error??
//Upload attachments...web based.
if ($_FILES['attachment']['name'] && $cfg->allowOnlineAttachments() && $msgid) {
if (!$cfg->allowAttachmentsOnlogin() || $cfg->allowAttachmentsOnlogin() && ($thisclient && $thisclient->isValid())) {
$ticket->uploadAttachment($_FILES['attachment'], $msgid, 'M');
//TODO: recover from upload issues?
}
}
$dept = $ticket->getDept();
if (!$dept || !($tplId = $dept->getTemplateId())) {
$tplId = $cfg->getDefaultTemplateId();
}
//Overwrite auto responder if the FROM email is one of the internal emails...loop control.
if ($autorespond && Email::getIdByEmail($ticket->getEmail())) {
$autorespond = false;
}
//SEND OUT NEW TICKET AUTORESP && ALERTS.
//New Ticket AutoResponse..
if ($autorespond && $cfg->autoRespONNewTicket() && $dept->autoRespONNewTicket()) {
$sql = 'SELECT ticket_autoresp_subj,ticket_autoresp_body FROM ' . EMAIL_TEMPLATE_TABLE . ' WHERE cfg_id=' . db_input($cfg->getId()) . ' AND tpl_id=' . db_input($tplId);
if (($resp = db_query($sql)) && db_num_rows($resp) && (list($subj, $body) = db_fetch_row($resp))) {
$body = $ticket->replaceTemplateVars($body);
$subj = $ticket->replaceTemplateVars($subj);
$body = str_replace('%message', $var['issue'] ? $var['issue'] : $var['message'], $body);
$body = str_replace('%signature', $dept && $dept->isPublic() ? $dept->getSignature() : '', $body);
if (!$dept || !($email = $dept->getAutoRespEmail())) {
$email = $cfg->getDefaultEmail();
}
if ($email) {
//Reply separator tag.
if ($cfg->stripQuotedReply() && ($tag = $cfg->getReplySeparator())) {
$body = "\n{$tag}\n\n" . $body;
}
$email->send($ticket->getEmail(), $subj, $body);
}
} else {
Sys::log(LOG_WARNING, 'Template Fetch Error', "Unable to fetch autoresponse template #{$tplId}");
}
}
//If enabled...send alert to staff (New Ticket Alert)
if ($alertstaff && $cfg->alertONNewTicket() && is_object($ticket)) {
$sql = 'SELECT ticket_alert_subj,ticket_alert_body FROM ' . EMAIL_TEMPLATE_TABLE . ' WHERE cfg_id=' . db_input($cfg->getId()) . ' AND tpl_id=' . db_input($tplId);
if (($resp = db_query($sql)) && db_num_rows($resp) && (list($subj, $body) = db_fetch_row($resp))) {
$body = $ticket->replaceTemplateVars($body);
$subj = $ticket->replaceTemplateVars($subj);
$body = str_replace('%message', $var['issue'] ? $var['issue'] : $var['message'], $body);
if (!($email = $cfg->getAlertEmail())) {
$email = $cfg->getDefaultEmail();
}
if ($email && $email->getId()) {
$sentlist = array();
//Admin Alert.
if ($cfg->alertAdminONNewTicket()) {
$alert = str_replace("%staff", 'Admin', $body);
$email->send($cfg->getAdminEmail(), $subj, $alert);
$sentlist[] = $cfg->getAdminEmail();
}
//get the list
$recipients = array();
//Dept. Manager
if ($cfg->alertDeptManagerONNewTicket()) {
$recipients[] = $dept->getManager();
}
//Staff members
if ($cfg->alertDeptMembersONNewTicket()) {
$sql = 'SELECT staff_id FROM ' . STAFF_TABLE . ' WHERE onvacation=0 AND dept_id=' . db_input($dept->getId());
if (($users = db_query($sql)) && db_num_rows($users)) {
while (list($id) = db_fetch_row($users)) {
$recipients[] = new Staff($id);
}
}
}
foreach ($recipients as $k => $staff) {
if (!$staff || !is_object($staff) || !$staff->isAvailable()) {
continue;
}
if (in_array($staff->getEmail(), $sentlist)) {
continue;
}
//avoid duplicate emails.
$alert = str_replace("%staff", $staff->getFirstName(), $body);
$email->send($staff->getEmail(), $subj, $alert);
$sentlist[] = $staff->getEmail();
}
}
} else {
Sys::log(LOG_WARNING, 'Template Fetch Error', "Unable to fetch 'new ticket' alert template #{$tplId}");
}
}
}
return $ticket;
}
<div class="row">
<div class="box col-md-12">
<div class="box-inner">
<div class="box-header well" data-original-title="">
<h2><i class="glyphicon glyphicon-edit"></i> Form Topic</h2>
</div>
<div class="box-content">
<?php
$topic_id = Request::get("topic_id");
if (is_numeric($topic_id) && $topic_id > 0) {
$topicObj = new Topic();
$topicObj->set("topic_id", $topic_id);
$result = $topicObj->getName();
if (count($result)) {
$row = $result[0];
$topic_id = $row['topic_id'];
$topic = $row['topic'];
$active = $row['active'];
}
}
?>
<div class="error"><?php
echo Error::displayError();
?>
</div>
<form action="" method="POST">
<table style="margin-left: 20%;" width="100%" >
<tr>
function update($var, &$errors)
{
global $cfg, $thisstaff;
$fields = array();
$fields['name'] = array('type' => 'string', 'required' => 1, 'error' => 'Name required');
$fields['email'] = array('type' => 'email', 'required' => 1, 'error' => 'Email is required');
$fields['note'] = array('type' => 'text', 'required' => 1, 'error' => 'Reason for the update required');
$fields['subject'] = array('type' => 'string', 'required' => 1, 'error' => 'Subject required');
$fields['topicId'] = array('type' => 'int', 'required' => 0, 'error' => 'Invalid Selection');
$fields['pri'] = array('type' => 'int', 'required' => 0, 'error' => 'Invalid Priority');
$fields['phone'] = array('type' => 'phone', 'required' => 0, 'error' => 'Valid phone # required');
$fields['duedate'] = array('type' => 'date', 'required' => 0, 'error' => 'Invalid date - must be MM/DD/YY');
$params = new Validator($fields);
if (!$params->validate($var)) {
$errors = array_merge($errors, $params->errors());
}
if ($var['duedate']) {
if ($this->isClosed()) {
$errors['duedate'] = 'Duedate can NOT be set on a closed ticket';
} elseif (!$var['time'] || strpos($var['time'], ':') === false) {
$errors['time'] = 'Select time';
} elseif (strtotime($var['duedate'] . ' ' . $var['time']) === false) {
$errors['duedate'] = 'Invalid duedate';
} elseif (strtotime($var['duedate'] . ' ' . $var['time']) <= time()) {
$errors['duedate'] = 'Due date must be in the future';
}
}
//Make sure phone extension is valid
if ($var['phone_ext']) {
if (!is_numeric($var['phone_ext']) && !$errors['phone']) {
$errors['phone'] = 'Invalid phone ext.';
} elseif (!$var['phone']) {
//make sure they just didn't enter ext without phone #
$errors['phone'] = 'Phone number required';
}
}
$cleartopic = false;
$topicDesc = '';
if ($var['topicId'] && ($topic = new Topic($var['topicId'])) && $topic->getId()) {
$topicDesc = $topic->getName();
} elseif (!$var['topicId'] && $this->getTopicId()) {
$topicDesc = '';
$cleartopic = true;
}
if (!$errors) {
$sql = 'UPDATE ' . TICKET_TABLE . ' SET updated=NOW() ' . ',email=' . db_input($var['email']) . ',name=' . db_input(Format::striptags($var['name'])) . ',subject=' . db_input(Format::striptags($var['subject'])) . ',phone="' . db_input($var['phone'], false) . '"' . ',phone_ext=' . db_input($var['phone_ext'] ? $var['phone_ext'] : NULL) . ',priority_id=' . db_input($var['pri']) . ',topic_id=' . db_input($var['topicId']) . ',duedate=' . ($var['duedate'] ? db_input(date('Y-m-d G:i', Misc::dbtime($var['duedate'] . ' ' . $var['time']))) : 'NULL');
if ($var['duedate']) {
//We are setting new duedate...
$sql .= ',isoverdue=0';
}
if ($topicDesc || $cleartopic) {
//we're overwriting previous topic.
$sql .= ',helptopic=' . db_input($topicDesc);
}
$sql .= ' WHERE ticket_id=' . db_input($this->getId());
//echo $sql;
if (db_query($sql)) {
$this->postNote('Ticket Updated', $var['note']);
$this->reload();
return true;
}
}
return false;
}
ArticleTopic::RemoveTopicFromArticles($topic->getTopicId());
}
// delete all subtopics
foreach ($deleteTopics as $topic) {
$topic->delete($f_topic_language_id);
}
$doDelete = true;
}
if ($doDelete) {
ArticleTopic::RemoveTopicFromArticles($deleteTopic->getTopicId());
$deleted = $deleteTopic->delete($f_topic_language_id);
if ($deleted) {
camp_html_add_msg(getGS("Topic was deleted."), "ok");
camp_html_goto_page("/{$ADMIN}/topics/index.php");
} else {
$errorMsgs[] = getGS('The topic $1 could not be deleted.', '<B>' . $deleteTopic->getName($f_topic_language_id) . '</B>');
}
}
$crumbs = array();
$crumbs[] = array(getGS("Configure"), "");
$crumbs[] = array(getGS("Topics"), "/{$ADMIN}/topics/");
$crumbs[] = array(getGS("Deleting topic"), "");
echo camp_html_breadcrumbs($crumbs);
?>
<P>
<TABLE BORDER="0" CELLSPACING="0" CELLPADDING="8" class="message_box">
<TR>
<TD COLSPAN="2">
<B> <?php
putGS("Deleting topic");
private function createAndTest($p_topicId, $p_data, $p_left, $p_right)
{
$topic = new Topic($p_topicId);
$topic->create($p_data);
unset($topic);
$topic = new Topic($p_topicId);
$this->assertTrue($topic->exists());
foreach ($p_data['names'] as $languageId=>$name) {
$this->assertEquals($name, $topic->getName($languageId));
}
$this->assertEquals($p_left, $topic->getLeft());
$this->assertEquals($p_right, $topic->getRight());
}
?>
<li>
<a class="nowrap" href="<?php
echo $topic->getUrl();
?>
">
<span class="tag pull-right" style="margin-left: 0.5em;"><?php
echo $topic['argument_title'];
?>
</span>
<span class="bubble red pull-right"><?php
echo $topic['replies'];
?>
</span>
<?php
echo $topic->getName();
?>
<span class="hide-phone hide-tablet"> - <?php
echo $topic->getFormattedDate();
?>
</span>
</a>
</li>
<?php
}
?>
</ul>
<?php
echo AlertMessage::Get("Vi ricordiamo che questo sito e' un lavoro in corso, \n\t\tquindi errori e mancanza di funzionalita' sono perfettamente normali a questo punto.<br/><br/>\n\n\t\t<ul style='margin-left: 20px;'>\n\t\t\t<li style='margin-bottom: 20px;'>Se trovi un errore <button class='btn' onclick=\"location.href='http://www.pierotofy.it/p/extras/forum/572/';\">segnalalo agli sviluppatori</button></li>\n\t\t\t<li style='margin-bottom: 20px;'>Se vuoi contribuire e partecipare assieme al nostro fantastico team di sviluppo <button class='btn' onclick=\"location.href='http://devwiki.pierotofy.it';\">visita il nostro wiki</button></li>\n\t\t\t<li style='margin-bottom: 20px;'>Se sei curioso di vedere il sorgente <button class='btn' onclick=\"location.href='http://svn.pierotofy.it';\">clicca qui</button></li>\n\t\t</ul>", AlertMessage::WARN);
camp_html_display_error(getGS('Invalid input: $1', Input::GetErrorString()), null, true);
exit;
}
if (!$g_user->hasPermission('AttachTopicToArticle')) {
camp_html_display_error(getGS("You do not have the right to detach topics from articles."), null, true);
exit;
}
$articleObj = new Article($f_language_selected, $f_article_number);
if (!$articleObj->exists()) {
camp_html_display_error(getGS('Article does not exist.'), null, true);
exit;
}
$topicObj = new Topic($f_topic_id);
if (!$topicObj->exists()) {
camp_html_display_error(getGS('Topic does not exist.'), null, true);
exit;
}
ArticleTopic::RemoveTopicFromArticle($f_topic_id, $f_article_number);
$topicName = $topicObj->getName($f_language_selected);
if (empty($topicName)) {
$topicName = $topicObj->getName(1);
}
camp_html_add_msg(getGS("The topic '$1' has been removed from article.", $topicName), "ok");
$url = camp_html_article_url($articleObj, $f_language_id, "edit.php");
camp_html_goto_page($url);
?>
