function onrevokeComplainData()
{
//只查询转为投诉的问题
$ConditionList['transformed'] = 1;
$action = "index.php?admin_complain/revokeComplainData";
$hasIntoComplainViewPrivilege = $_ENV['menu']->checkPermission($this->ask_login_name, $_SERVER['QUERY_STRING'], "intoRevokeComplainData");
$hasIntoComplainViewPrivilege['url'] = "?admin_main";
!$hasIntoComplainViewPrivilege['return'] && __msg($hasIntoComplainViewPrivilege);
$ConditionList['ComplainStartDate'] = isset($this->post['ComplainStartDate']) ? $this->post['ComplainStartDate'] : (isset($this->get[2]) ? $this->get[2] : date("Y-m-d", time() - 7 * 86400));
$ConditionList['ComplainEndDate'] = isset($this->post['ComplainEndDate']) ? $this->post['ComplainEndDate'] : (isset($this->get[3]) ? $this->get[3] : date("Y-m-d", time()));
$ConditionList['author'] = isset($this->post['author']) ? urldecode(trim($this->post['author'])) : (isset($this->get[4]) ? urldecode(trim($this->get[4])) : "");
$ConditionList['author_id'] = isset($this->post['author_id']) ? trim($this->post['author_id']) : (isset($this->get[5]) ? trim($this->get[5]) : "");
$ConditionList['operator_loginId'] = isset($this->post['operator_loginId']) ? trim($this->post['operator_loginId']) : (isset($this->get[6]) ? trim($this->get[6]) : "");
$ConditionList['jid'] = isset($this->post['jid']) ? intval($this->post['jid']) : (isset($this->get[7]) ? intval($this->get[7]) : 0);
$SellerTypeList = $this->ask_config->getSellerType();
$ConditionList['sid'] = isset($this->post['sid']) ? intval($this->post['sid']) : (isset($this->get[8]) ? intval($this->get[8]) : -1);
$J = $this->cache->get("Jlist_" . $ConditionList['sid']);
if (false !== $J) {
$Jlist = json_decode($J, true);
} else {
$Jlist = $_ENV['complain']->getJList($ConditionList['sid']);
$this->cache->set("Jlist_" . $ConditionList['sid'], json_encode($Jlist), 1800);
}
$ConditionList['status'] = 2;
$ConditionList['Assess'] = -1;
$ConditionList['reason'] = isset($this->post['reason']) ? urldecode(trim($this->post['reason'])) : (isset($this->get[9]) ? urldecode(trim($this->get[9])) : "");
$export = trim($this->get[10]) == "export" ? 1 : 0;
$pagesize = $this->setting['list_default'];
$pagesize = 20;
$complainData = $_ENV['complain']->getRevokeComplainData($ConditionList);
$downloadstr = page_url("<下载EXCEL表格>", "admin_complain/revokeComplainData/" . $ConditionList['ComplainStartDate'] . "/" . $ConditionList['ComplainEndDate'] . "/" . urlencode($ConditionList['author']) . "/" . $ConditionList['author_id'] . "/" . $ConditionList['operator_loginId'] . "/" . $ConditionList['jid'] . "/" . $ConditionList['sid'] . "/" . $ConditionList['reason'] . "/export");
if (!$export) {
$msg && ($message = $msg);
$ty && ($type = $ty);
# Include FusionCharts PHP Class
include TIPASK_ROOT . '/lib/fusion/Includes/FusionCharts_Gen.php';
$FC2 = new FusionCharts("Pie2d", '100%', '400');
$FC2->setSWFPath('../Charts/');
$strParam = "caption='撤销理由统计';xAxisName='理由';baseFontSize=12;numberPrefix=;numberSuffix=次;decimalPrecision=0;showValues=1;formatNumberScale=0;rotateNames=0;numDivLines=9;showAlternateHGridColor=1;alternateHGridAlpha=5;alternateHGridColor='CC3300';hoverCapSepChar=，";
$FC2->setChartParams($strParam);
$FC2->addDataset("撤销理由");
foreach ($complainData['RevokeReasonList'] as $r => $data) {
$complainData['RevokeReasonList'][$r]['rate'] = $complainData['totalData']['complainCount'] > 0 ? $data['revokeCount'] / $complainData['totalData']['complainCount'] : 0;
$FC2->addChartData($data['revokeCount'], 'name="' . $data['content'] . '"');
}
$FC3 = new FusionCharts("Pie2d", '100%', '400');
$FC3->setSWFPath('../Charts/');
$strParam = "caption='交易类型统计';xAxisName='交易类型';baseFontSize=12;numberPrefix=;numberSuffix=次;decimalPrecision=0;showValues=1;formatNumberScale=0;rotateNames=0;numDivLines=9;showAlternateHGridColor=1;alternateHGridAlpha=5;alternateHGridColor='CC3300';hoverCapSepChar=，";
$FC3->setChartParams($strParam);
$FC3->addDataset("交易类型");
$jlist = $_ENV['complain']->getJList(0);
unset($jlist[0]);
foreach ($complainData['jList'] as $j => $data) {
$complainData['jList'][$j]['jName'] = isset($jlist[$j]) ? $jlist[$j] : "未定义交易类型" . $j;
$complainData['jList'][$j]['rate'] = $complainData['totalData']['complainCount'] > 0 ? $data['revokeCount'] / $complainData['totalData']['complainCount'] : 0;
$FC3->addChartData($data['revokeCount'], "name=" . $complainData['jList'][$j]['jName']);
}
$FC4 = new FusionCharts("Pie2d", '100%', '400');
$FC4->setSWFPath('../Charts/');
$strParam = "caption='用户身份类型统计';xAxisName='身份类型';baseFontSize=12;numberPrefix=;numberSuffix=次;decimalPrecision=0;showValues=1;formatNumberScale=0;rotateNames=0;numDivLines=9;showAlternateHGridColor=1;alternateHGridAlpha=5;alternateHGridColor='CC3300';hoverCapSepChar=，";
$FC4->setChartParams($strParam);
$FC4->addDataset("身份类型");
$SellerTypeList = $this->ask_config->getSellerType();
unset($slist[0]);
foreach ($complainData['sList'] as $s => $data) {
$complainData['sList'][$s]['sName'] = isset($SellerTypeList[$s]) ? $SellerTypeList[$s] : "未定义身份类型" . $s;
$complainData['sList'][$s]['rate'] = $complainData['totalData']['complainCount'] > 0 ? $data['revokeCount'] / $complainData['totalData']['complainCount'] : 0;
$FC4->addChartData($data['revokeCount'], "name=" . $complainData['sList'][$s]['sName']);
}
} else {
set_time_limit(0);
require TIPASK_ROOT . '/lib/Excel.php';
$oExcel = new Excel();
$FileName = '已撤销投诉统计下载';
$oExcel->download($FileName);
$oExcel->addSheet('撤销理由统计');
//标题栏
$title = array("撤销理由", "撤销次数", "问题占比");
$oExcel->addRows(array($title));
foreach ($complainData['RevokeReasonList'] as $r => $data) {
$excelArr = array();
$excelArr = array("reason" => $data['content'], "revokeCount" => $data['revokeCount'], "rate" => $complainData['totalData']['complainCount'] > 0 ? $data['revokeCount'] / $complainData['totalData']['complainCount'] : 0);
$oExcel->addRows(array($excelArr));
}
$oExcel->closeSheet();
$oExcel->addSheet('交易类型统计');
//标题栏
$title = array("交易类型", "撤销次数", "问题占比");
$oExcel->addRows(array($title));
$jlist = $_ENV['complain']->getJList(0);
unset($jlist[0]);
foreach ($complainData['jList'] as $j => $data) {
$excelArr = array();
$excelArr = array("jname" => isset($jlist[$j]) ? $jlist[$j] : "未定义交易类型" . $j, "revokeCount" => $data['revokeCount'], "rate" => $complainData['totalData']['complainCount'] > 0 ? $data['revokeCount'] / $complainData['totalData']['complainCount'] : 0);
$oExcel->addRows(array($excelArr));
}
$oExcel->closeSheet();
$oExcel->addSheet('身份类型统计');
//标题栏
$title = array("身份类型", "撤销次数", "问题占比");
$oExcel->addRows(array($title));
$SellerTypeList = $this->ask_config->getSellerType();
unset($slist[0]);
foreach ($complainData['sList'] as $s => $data) {
$excelArr = array();
$excelArr = array("sname" => isset($SellerTypeList[$s]) ? $SellerTypeList[$s] : "未定义身份类型" . $s, "revokeCount" => $data['revokeCount'], "rate" => $complainData['totalData']['complainCount'] > 0 ? $data['revokeCount'] / $complainData['totalData']['complainCount'] : 0);
$oExcel->addRows(array($excelArr));
}
$oExcel->closeSheet();
$oExcel->close();
}
include template('revokecomplaindata', 'admin');
}
function ondatamonth()
{
set_time_limit(0);
$year = trim($this->get[2]);
$data_arr = $_ENV['question']->getDataMonth($year);
require TIPASK_ROOT . '/lib/Excel.php';
$oExcel = new Excel();
$FileName = $year . "年每月数据";
$oExcel->download($FileName);
$sheetArr = array('total_count' => '总咨询量', 'handle_count' => '已处理', 'yes' => '满意', 'no' => '不满意', 'none' => '未评价');
foreach ($sheetArr as $key => $value) {
$oExcel->addSheet($value);
$title = array('-1' => $value);
for ($i = 1; $i <= 12; $i++) {
$title[$i] = "第" . $i . "月";
}
$oExcel->addRows(array($title));
ksort($data_arr);
foreach ($data_arr as $cid => $cid_info) {
$d = array('-1' => $cid_info['name']);
for ($i = 1; $i <= 12; $i++) {
$d[$i] = $cid_info[$key][$i];
}
$oExcel->addRows(array($d));
ksort($cid_info['sub']);
foreach ($cid_info['sub'] as $cid1 => $cid1_info) {
$d = array('-1' => $cid1_info['name']);
for ($i = 1; $i <= 12; $i++) {
$d[$i] = $cid1_info[$key][$i];
}
$oExcel->addRows(array($d));
ksort($cid1_info['sub']);
foreach ($cid1_info['sub'] as $cid2 => $cid2_info) {
$d = array('-1' => $cid2_info['name']);
for ($i = 1; $i <= 12; $i++) {
$d[$i] = $cid2_info[$key][$i];
}
$oExcel->addRows(array($d));
ksort($cid2_info['sub']);
foreach ($cid2_info['sub'] as $cid3 => $cid3_info) {
$d = array('-1' => $cid3_info['name']);
for ($i = 1; $i <= 12; $i++) {
$d[$i] = $cid3_info[$key][$i];
}
$oExcel->addRows(array($d));
ksort($cid3_info['sub']);
foreach ($cid3_info['sub'] as $cid4 => $cid4_info) {
$d = array('-1' => $cid4_info['name']);
for ($i = 1; $i <= 12; $i++) {
$d[$i] = $cid4_info[$key][$i];
}
$oExcel->addRows(array($d));
}
}
}
}
}
$oExcel->closeSheet();
}
$oExcel->close();
}
