public function printFailureCodes()
{
// set options
$options = array('type' => array('pdf' => '', 'xml' => '', 'csv' => ''), 'output' => array('print' => '', 'save' => '', 'email' => '', 'view' => ''), 'report' => 'cs_failure_codes', 'filename' => $this->generate_collection_name(TRUE));
// we use status in other print functions, however here we base it on if ajax print is or isn't set
if (!$this->isPrinting()) {
return $options;
}
$errors = array();
$s_data = $this->setSearch();
$customerservice = new CustomerServiceCollection($this->_templateobject);
$sh = $customerservice->setSearch($s_data);
$servicesummary = $customerservice->failureCodeSummary($sh);
$count = 0;
$data = array();
foreach ($servicesummary as $group => $detail) {
foreach ($detail as $key => $fields) {
if ($fields['description'] == ' - ') {
$fields['description'] = 'No Failure Codes';
}
if ($this->_data['print']['printtype'] === 'csv') {
$data[$count] = $fields;
} else {
$data[$count]['data'] = $fields;
}
$count++;
}
}
if ($this->_data['print']['printtype'] === 'csv') {
// generate the csv and add it to the options array
$options['csv_source'] = $this->generate_csv($this->_data['print'], $data, array('Failure Description', 'Count', 'Period'));
} else {
$extra['title'] = 'Customer Service Failure Code Summary ';
$extra['cs_failure_codes'] = $data;
// generate the xml and add it to the options array
$options['xmlSource'] = $this->generateXML(array('extra' => $extra));
}
// fire the print output, echo the output JSON for jQuery to handle
echo $this->generate_output($this->_data['print'], $options);
exit;
}
