Esempio n. 1
0
/**
 * Renders ticket, all of replies and all needed controls/forms for they
 * 
 * @param int $ticketid
 * 
 * @return string
 */
function web_TicketDialogue($ticketid)
{
    $ticketid = vf($ticketid, 3);
    $ticketdata = zb_TicketGetData($ticketid);
    $ticketreplies = zb_TicketGetReplies($ticketid);
    $result = wf_tag('p', false, '', 'align="right"') . wf_Link('?module=ticketing', 'Back to tickets list', true, 'ubButton') . wf_tag('p', true);
    if (!empty($ticketdata)) {
        $alladdress = zb_AddressGetFulladdresslist();
        $allrealnames = zb_UserGetAllRealnames();
        $alltariffs = zb_TariffsGetAllUsers();
        $allcash = zb_CashGetAllUsers();
        $allcredits = zb_CreditGetAllUsers();
        $alluserips = zb_UserGetAllIPs();
        if ($ticketdata['status']) {
            $actionlink = wf_Link('?module=ticketing&openticket=' . $ticketdata['id'], 'Open', false, 'ubButton');
        } else {
            $actionlink = wf_Link('?module=ticketing&closeticket=' . $ticketdata['id'], 'Close', false, 'ubButton');
        }
        $tablecells = wf_TableCell(__('ID'));
        $tablecells .= wf_TableCell(__('Date'));
        $tablecells .= wf_TableCell(__('Login'));
        $tablecells .= wf_TableCell(__('Real Name'));
        $tablecells .= wf_TableCell(__('Full address'));
        $tablecells .= wf_TableCell(__('IP'));
        $tablecells .= wf_TableCell(__('Tariff'));
        $tablecells .= wf_TableCell(__('Balance'));
        $tablecells .= wf_TableCell(__('Credit'));
        $tablecells .= wf_TableCell(__('Processed'));
        $tablerows = wf_TableRow($tablecells, 'row1');
        $tablecells = wf_TableCell($ticketdata['id']);
        $tablecells .= wf_TableCell($ticketdata['date']);
        $profilelink = wf_Link('?module=userprofile&username=' . $ticketdata['from'], web_profile_icon() . ' ' . $ticketdata['from']);
        $tablecells .= wf_TableCell($profilelink);
        $tablecells .= wf_TableCell(@$allrealnames[$ticketdata['from']]);
        $tablecells .= wf_TableCell(@$alladdress[$ticketdata['from']]);
        $tablecells .= wf_TableCell(@$alluserips[$ticketdata['from']]);
        $tablecells .= wf_TableCell(@$alltariffs[$ticketdata['from']]);
        $tablecells .= wf_TableCell(@$allcash[$ticketdata['from']]);
        $tablecells .= wf_TableCell(@$allcredits[$ticketdata['from']]);
        $tablecells .= wf_TableCell(web_bool_led($ticketdata['status']));
        $tablerows .= wf_TableRow($tablecells, 'row3');
        $result .= wf_TableBody($tablerows, '100%', '0');
        //ticket body
        $tickettext = strip_tags($ticketdata['text']);
        $tickettext = nl2br($tickettext);
        $tablecells = wf_TableCell('', '20%');
        $tablecells .= wf_TableCell($ticketdata['date']);
        $tablerows = wf_TableRow($tablecells, 'row2');
        $ticketauthor = wf_tag('center') . wf_tag('b') . @$allrealnames[$ticketdata['from']] . wf_tag('b', true) . wf_tag('center', true);
        $ticketavatar = wf_tag('center') . wf_img('skins/userava.png') . wf_tag('center', true);
        $ticketpanel = $ticketauthor . wf_tag('br') . $ticketavatar;
        $tablecells = wf_TableCell($ticketpanel);
        $tablecells .= wf_TableCell($tickettext);
        $tablerows .= wf_TableRow($tablecells, 'row3');
        $result .= wf_TableBody($tablerows, '100%', '0', 'glamour');
        $result .= $actionlink;
    }
    if (!empty($ticketreplies)) {
        $result .= wf_tag('h2') . __('Replies') . wf_tag('h2', true);
        $result .= wf_CleanDiv();
        foreach ($ticketreplies as $io => $eachreply) {
            //reply
            if ($eachreply['admin']) {
                $replyauthor = wf_tag('center') . wf_tag('b') . $eachreply['admin'] . wf_tag('b', true) . wf_tag('center', true);
                $replyavatar = wf_tag('center') . gravatar_ShowAdminAvatar($eachreply['admin'], '64') . wf_tag('center', true);
            } else {
                $replyauthor = wf_tag('center') . wf_tag('b') . @$allrealnames[$eachreply['from']] . wf_tag('b', true) . wf_tag('center', true);
                $replyavatar = wf_tag('center') . wf_img('skins/userava.png') . wf_tag('center', true);
            }
            $replyactions = wf_tag('center');
            $replyactions .= wf_JSAlert('?module=ticketing&showticket=' . $ticketdata['id'] . '&deletereply=' . $eachreply['id'], web_delete_icon(), 'Removing this may lead to irreparable results') . ' ';
            $replyactions .= wf_JSAlert('?module=ticketing&showticket=' . $ticketdata['id'] . '&editreply=' . $eachreply['id'], web_edit_icon(), 'Are you serious');
            $replyactions .= wf_tag('center', true);
            // reply body
            if (isset($_GET['editreply'])) {
                if ($_GET['editreply'] == $eachreply['id']) {
                    //is this reply editing?
                    $replytext = web_TicketReplyEditForm($eachreply['id']);
                } else {
                    //not this ticket edit
                    $replytext = strip_tags($eachreply['text']);
                }
            } else {
                //normal text by default
                $replytext = strip_tags($eachreply['text']);
                $replytext = nl2br($replytext);
            }
            $replypanel = $replyauthor . wf_tag('br') . $replyavatar . wf_tag('br') . $replyactions;
            $tablecells = wf_TableCell('', '20%');
            $tablecells .= wf_TableCell($eachreply['date']);
            $tablerows = wf_TableRow($tablecells, 'row2');
            $tablecells = wf_TableCell($replypanel);
            $tablecells .= wf_TableCell($replytext);
            $tablerows .= wf_TableRow($tablecells, 'row3');
            $result .= wf_TableBody($tablerows, '100%', '0', 'glamour');
            $result .= wf_CleanDiv();
        }
    }
    //reply form and previous tickets
    $allprevious = zb_TicketsGetAllByUser($ticketdata['from']);
    $previoustickets = '';
    if (!empty($allprevious)) {
        $previoustickets = wf_tag('h2') . __('All tickets by this user') . wf_tag('h2', true);
        foreach ($allprevious as $io => $eachprevious) {
            $tablecells = wf_TableCell($eachprevious['date']);
            $tablecells .= wf_TableCell(web_bool_led($eachprevious['status']));
            $prevaction = wf_Link('?module=ticketing&showticket=' . $eachprevious['id'], 'Show', false, 'ubButton');
            $tablecells .= wf_TableCell($prevaction);
            $tablerows = wf_TableRow($tablecells, 'row3');
            $previoustickets .= wf_TableBody($tablerows, '100%', '0');
        }
    }
    $tablecells = wf_TableCell(web_TicketReplyForm($ticketid), '50%', '', 'valign="top"');
    $tablecells .= wf_TableCell($previoustickets, '50%', '', 'valign="top"');
    $tablerows = wf_TableRow($tablecells);
    $result .= wf_TableBody($tablerows, '100%', '0', 'glamour');
    $result .= wf_CleanDiv();
    return $result;
}
Esempio n. 2
0
 if (!isset($_GET['showticket'])) {
     $configControl = wf_Link('?module=ticketing&settings=true', wf_img('skins/settings.png', __('Typical answers presets'))) . ' ';
     if (!wf_CheckGet(array('calendarview'))) {
         $viewControl = wf_Link('?module=ticketing&calendarview=true', wf_img('skins/icon_calendar.gif', __('As calendar')), false, '');
         show_window($configControl . __('Available user tickets') . ' ' . $viewControl, web_TicketsShow());
     } else {
         $viewControl = wf_Link('?module=ticketing', wf_img('skins/icon_table.png', __('Grid view')), false, '');
         show_window($configControl . __('Available user tickets') . ' ' . $viewControl, web_TicketsCalendar());
     }
 } else {
     //or view ticket data and replies
     $ticketid = vf($_GET['showticket']);
     show_window(__('Ticket') . ':' . $ticketid, web_TicketDialogue($ticketid));
     // maybe someone want to post reply
     if (isset($_POST['postreply'])) {
         $originaladdress = zb_TicketGetData($_POST['postreply']);
         $originaladdress = $originaladdress['from'];
         $admin = whoami();
         zb_TicketCreate('NULL', $originaladdress, $_POST['replytext'], $_POST['postreply'], $admin);
         rcms_redirect("?module=ticketing&showticket=" . $_POST['postreply']);
     }
     //maybe someone deleting reply
     if (isset($_GET['deletereply'])) {
         zb_TicketDeleteReply($_GET['deletereply']);
         rcms_redirect("?module=ticketing&showticket=" . $ticketid);
     }
     //reply editing sub
     if (isset($_POST['editreply'])) {
         zb_TicketUpdateReply($_POST['editreply'], $_POST['editreplytext']);
         rcms_redirect("?module=ticketing&showticket=" . $ticketid);
     }