function print_operators()
{
global $mibew_encoding;
echo "<operators>";
$operators = operator_get_all();
foreach ($operators as $operator) {
if (!operator_is_online($operator)) {
continue;
}
$name = myiconv($mibew_encoding, "utf-8", safe_htmlspecialchars(safe_htmlspecialchars($operator['vclocalename'])));
$away = operator_is_away($operator) ? " away=\"1\"" : "";
echo "<operator name=\"{$name}\"{$away}/>";
}
echo "</operators>";
}
/**
* Return updated operators list. API function
*
* @param array $args Associative array of arguments. It must contains the
* following keys:
* - 'agentId': Id of the agent related to users window
*
* @return array Array of results. It contains the following keys:
* - 'operators': array of online operators
*/
protected function apiUpdateOperators($args)
{
// Check access and get operators info
$operator = $this->checkOperator($args['agentId']);
// Return empty array if show operators option disabled
if (Settings::get('showonlineoperators') != '1') {
return array('operators' => array());
}
// Check if curent operator is in isolation
$list_options = in_isolation($operator) ? array('isolated_operator_id' => $operator['operatorid']) : array();
// Get operators list
$operators = get_operators_list($list_options);
// Create resulting list of operators
$result_list = array();
foreach ($operators as $item) {
if (!operator_is_online($item)) {
continue;
}
$result_list[] = array('id' => (int) $item['operatorid'], 'name' => htmlspecialchars($item['vclocalename']), 'away' => (bool) operator_is_away($item));
}
// Send operators list to the client side
return array('operators' => $result_list);
}
function print_operators()
{
echo "<operators>";
$operators = operator_get_all();
foreach ($operators as $operator) {
if (!operator_is_online($operator)) {
continue;
}
$name = htmlspecialchars(htmlspecialchars($operator['vclocalename']));
$away = operator_is_away($operator) ? " away=\"1\"" : "";
echo "<operator name=\"{$name}\"{$away}/>";
}
echo "</operators>";
}
