function LivelyChatSupport_agent($id = false)
{
global $wpdb;
$agent = false;
$livelychatsupport = LivelyChatSupport_details();
if ($id) {
$agent = (object) array("id" => $id, "name" => get_user_meta($id, "livelychatsupport-name", true), "mobile" => get_user_meta($id, "livelychatsupport-mobile", true), "avatar" => get_user_meta($id, "livelychatsupport-avatar", true), "active" => get_user_meta($id, "livelychatsupport-active", true));
}
if (!$agent) {
$agents = LivelyChatSupport_agents();
if ($livelychatsupport["online"] == "hours") {
$hour = LivelyChatSupport_hour();
if ($hour != null) {
if ($hour->responder_id == 0) {
$agent = $agents[rand(0, sizeof($agents) - 1)];
} else {
$agent = LivelyChatSupport_agent($hour->responder_id);
}
}
}
if (!$agent) {
if (!empty($agents)) {
$agent = $agents[rand(0, sizeof($agents) - 1)];
}
}
}
return $agent;
}
<?php
global $wpdb;
$agents_table = $wpdb->prefix . "livelychatsupport_agents";
$agents = LivelyChatSupport_agents(true);
?>
<h2><?php
_e("Customer Support Agents", "lively-chat-support");
?>
</h2>
<div class="updated">
<?php
if (strpos($livelychatsupport["addons"], "sms") !== false) {
?>
<p><?php
_e("<strong>Phone Number</strong> - should include country code (eg. 19998887777). ", "lively-chat-support");
?>
</p>
<?php
}
?>
<p><?php
echo sprintf(__("<strong>Email Address</strong> - Can be changed in the <a href=\"%s\">WP Users</a> section.", "lively-chat-support"), admin_url("users.php"));
?>
</p>
<p><?php
_e("<strong>Display Name</strong> - Shows in the \"You're Chatting With\" section of the chat box.", "lively-chat-support");
?>
<?php
global $wpdb;
$hours_table = $wpdb->prefix . "livelychatsupport_hours";
$hours = $wpdb->get_results("SELECT * FROM {$hours_table}");
$agents = LivelyChatSupport_agents();
?>
<form action="admin.php?page=livelychatsupport&tab=schedule" method="post">
<h2><?php
_e("Schedule & Office Hours", "lively-chat-support");
?>
</h2>
<div class="field">
<select name="online" id="online">
<option <?php
if ($livelychatsupport["online"] == "hours") {
echo "selected='selected'";
}
?>
value="hours"><?php
_e("Online According to Office Hours", "lively-chat-support");
?>
</option>
<option <?php
if ($livelychatsupport["online"] == "online") {
echo "selected='selected'";
}
?>
