/**
* Function to handle the hangup call event
* @param <Vtiger_Request> $details
*/
public function handleHangupCall($details)
{
$callid = $details->get('callUUID');
// SalesPlatform.ru begin
$userNumber = $details->get('callerIdNum');
$user = PBXManager_Record_Model::getUserInfoWithNumber($userNumber);
if (!$user) {
return;
}
$recordModel = PBXManager_Record_Model::getInstanceBySourceUUID($callid, $user);
//$recordModel = PBXManager_Record_Model::getInstanceBySourceUUID($callid);
// SalesPlatform.ru end
$hangupcause = $details->get('causetxt');
switch ($hangupcause) {
// If call is successfull
case 'Normal Clearing':
$params['callstatus'] = 'completed';
if ($details->get('HangupCause') == 'NO ANSWER') {
$params['callstatus'] = 'no-answer';
}
break;
case 'User busy':
$params['callstatus'] = 'busy';
break;
case 'Call Rejected':
$params['callstatus'] = 'busy';
break;
default:
$params['callstatus'] = $hangupcause;
break;
}
if ($details->get('EndTime') && $details->get('Duration')) {
$params['endtime'] = $details->get('EndTime');
$params['totalduration'] = $details->get('Duration');
}
// SalesPlatform.ru begin
// werpa
$detailsArr = $details->getAll();
$params['description'] = 'handleHangupCall:' . json_encode($detailsArr);
$recordModel->updateCallDetails($params, $user);
//$recordModel->updateCallDetails($params);
// SalesPlatform.ru end
}
