/**
* Insert inner comment in DB
*
* @param Request $request
* @param integer $messageId
* @param object $reply
*
* @return void
*/
private function insertInnerComment($request, $messageId, $reply)
{
$innerComment = new InnerComment();
if ($this->message->where('fb_post_id', $messageId)->exists()) {
$message = $this->message->where('fb_post_id', $messageId)->first();
$innerComment->message_id = $message->id;
} else {
$answer = $this->answer->where('fb_post_id', $messageId)->first();
$innerComment->answer_id = $answer->id;
}
$innerComment->user_id = Auth::user()->id;
$innerComment->fb_post_id = $reply->id;
$innerComment->fb_reply_id = $messageId;
$innerComment->message = $request->input('answer_specific');
$innerComment->post_date = Carbon::now();
$innerComment->save();
}
private function getComments()
{
$collection = collect();
$messages = $this->message->where('fb_post_id', '!=', '')->get();
$answers = $this->answer->where('fb_post_id', '!=', '')->get();
$reactions = $this->reaction->where('fb_post_id', '!=', '')->get();
foreach ($messages as $key => $message) {
$collection->push($message);
}
foreach ($answers as $key => $answer) {
$collection->push($answer);
}
foreach ($reactions as $key => $reaction) {
$collection->push($reaction);
}
return $collection;
}
/**
* Gets number answers sent today
*
* @return integer
*/
private function getTodaysMessages()
{
return count($this->answer->TodaysAnswers());
}
public function scopeTodaysAnswers()
{
return Answer::where('post_date', '>=', Carbon::today())->get();
}
/**
* Inserts answer to database
*
* @param string $type
* @param Request $request
* @param object $case
* @param string $message
* @param string $reply
* @param string $handle
*
* @return void
*/
private function insertAnswer($type, $request, $case, $message, $reply, $handle)
{
$answer = new Answer();
$answer->case_id = $case->id;
$answer->user_id = Auth::user()->id;
$answer->answer = $request->input('answer');
$answer->post_date = Carbon::now();
if (is_a($message, "Rubenwouters\\CrmLauncher\\Models\\Answer")) {
$answer->answer_id = $message->id;
} else {
$answer->message_id = $message->id;
}
if ($type == self::TYPE_TWEET) {
$answer->tweet_id = $reply['id_str'];
if ($case->origin == 'Twitter mention') {
if ($reply['in_reply_to_status_id_str'] != null) {
$answer->tweet_reply_id = $reply['in_reply_to_status_id_str'];
} else {
$answer->tweet_reply_id = 0;
}
}
} else {
if ($type == self::TYPE_FACEBOOK_POST) {
$answer->fb_post_id = $reply->id;
$answer->fb_reply_id = $message->fb_post_id;
} else {
if ($type == self::TYPE_FACEBOOK_PRIVATE) {
$answer->fb_private_id = $reply->id;
$answer->fb_reply_id = $message->fb_conversation_id;
}
}
}
$answer->save();
$this->case->openCase($case);
$this->linkCaseToUser($case);
}