private function getZendeskAgentId()
{
if (!array_key_exists($this->deliver_to, $this->zendesk_agent_ids)) {
$zendesk_user_search = Zendesk::users()->search(['query' => $this->deliver_to]);
if (!count($zendesk_user_search)) {
$this->zendesk_agent_ids[$this->deliver_to] = null;
} else {
$this->zendesk_agent_ids[$this->deliver_to] = $zendesk_user_search->users[0]->id;
}
}
return $this->zendesk_agent_ids[$this->deliver_to];
}
/**
* Handle an incoming request.
*
* @param Request $request
* @param \Closure $next
* @return mixed
*/
public function handle(Request $request, Closure $next)
{
$user = $request->user();
if (!$user->zendesk_user_id) {
// Search for user
$zendesk_user_search = Zendesk::users()->search(['query' => $user->email]);
// Assign zendesk id
if (count($zendesk_user_search->users)) {
$user->zendesk_user_id = $zendesk_user_search->users[0]->id;
// Create zendesk user and assign id
} else {
$response = Zendesk::users()->create(['name' => $user->name, 'email' => $user->email, 'verified' => true]);
$user->zendesk_user_id = $response->user->id;
}
$user->save();
}
return $next($request);
}
public function index(Request $request)
{
$user = $request->user();
$tickets = Zendesk::users($user->zendesk_user_id)->tickets()->findAll();
return response()->json($tickets);
}
public function index()
{
$tickets = Zendesk::users()->search(['query' => '*****@*****.**']);
dd($tickets);
}