/**
* Display module content
*
* @return void
*/
public function display()
{
$this->verified = 0;
if (!User::isGuest()) {
$profile = Profile::getInstance(User::get('id'));
if ($profile->get('emailConfirmed') == 1 || $profile->get('emailConfirmed') == 3) {
$this->verified = 1;
}
}
// Figure out whether this is a guess or temporary account created during the auth_link registration process
if (User::isGuest() || is_numeric(User::get('username')) && User::get('username') < 0) {
$this->guestOrTmpAccount = true;
} else {
$this->guestOrTmpAccount = false;
}
$this->referrer = Request::getVar('REQUEST_URI', '', 'server');
$this->referrer = str_replace('&', '&', $this->referrer);
$this->referrer = base64_encode($this->referrer);
$browser = new Detector();
$this->os = $browser->platform();
$this->os_version = $browser->platformVersion();
$this->browser = $browser->name();
$this->browser_ver = $browser->version();
$this->css()->js()->js('jQuery(document).ready(function(jq) { HUB.Modules.ReportProblems.initialize("' . $this->params->get('trigger', '#tab') . '"); });');
$this->supportParams = Component::params('com_support');
require $this->getLayoutPath();
}
/**
* Displays a ticket and comments
*
* @param mixed $comment
* @return void
*/
public function editTask($comment = null)
{
Request::setVar('hidemainmenu', 1);
$layout = 'edit';
// Incoming
$id = Request::getInt('id', 0);
// Initiate database class and load info
$row = Ticket::getInstance($id);
// Editing or creating a ticket?
if (!$row->exists()) {
$layout = 'add';
// Creating a new ticket
$row->set('severity', 'normal');
$row->set('status', 0);
$row->set('created', Date::toSql());
$row->set('login', User::get('username'));
$row->set('name', User::get('name'));
$row->set('email', User::get('email'));
$row->set('cookies', 1);
$browser = new \Hubzero\Browser\Detector();
$row->set('os', $browser->platform() . ' ' . $browser->platformVersion());
$row->set('browser', $browser->name() . ' ' . $browser->version());
$row->set('uas', Request::getVar('HTTP_USER_AGENT', '', 'server'));
$row->set('ip', Request::ip());
$row->set('hostname', gethostbyaddr(Request::getVar('REMOTE_ADDR', '', 'server')));
$row->set('section', 1);
}
$this->view->filters = Utilities::getFilters();
$this->view->lists = array();
// Get messages
$sm = new Tables\Message($this->database);
$this->view->lists['messages'] = $sm->getMessages();
// Get categories
$sa = new Tables\Category($this->database);
$this->view->lists['categories'] = $sa->find('list');
// Get severities
$this->view->lists['severities'] = Utilities::getSeverities($this->config->get('severities'));
if (trim($row->get('group'))) {
$this->view->lists['owner'] = $this->_userSelectGroup('owner', $row->get('owner'), 1, '', trim($row->get('group')));
} elseif (trim($this->config->get('group'))) {
$this->view->lists['owner'] = $this->_userSelectGroup('owner', $row->get('owner'), 1, '', trim($this->config->get('group')));
} else {
$this->view->lists['owner'] = $this->_userSelect('owner', $row->get('owner'), 1);
}
$this->view->row = $row;
if ($watch = Request::getWord('watch', '')) {
$watch = strtolower($watch);
// Already watching
if ($this->view->row->isWatching(User::getInstance())) {
// Stop watching?
if ($watch == 'stop') {
$this->view->row->stopWatching(User::getInstance());
}
} else {
// Start watching?
if ($watch == 'start') {
$this->view->row->watch(User::getInstance());
if (!$this->view->row->isWatching(User::getInstance(), true)) {
$this->setError(Lang::txt('COM_SUPPORT_ERROR_FAILED_TO_WATCH'));
}
}
}
}
if (!$comment) {
$comment = new Comment();
}
$this->view->comment = $comment;
// Set any errors
if ($this->getError()) {
$this->view->setError($this->getError());
}
// Output the HTML
$this->view->set('config', $this->config)->setLayout($layout)->display();
}
/**
* Displays a form for creating a new support ticket
*
* @return void
*/
public function newTask($row = null)
{
if (!$row instanceof Ticket) {
$row = new Ticket();
$row->set('open', 1)->set('status', 0)->set('ip', Request::ip())->set('uas', Request::getVar('HTTP_USER_AGENT', '', 'server'))->set('referrer', base64_encode(Request::getVar('HTTP_REFERER', NULL, 'server')))->set('cookies', Request::getVar('sessioncookie', '', 'cookie') ? 1 : 0)->set('instances', 1)->set('section', 1)->set('tool', Request::getVar('tool', ''))->set('verified', 0);
if ($referrer = Request::getVar('referrer')) {
$row->set('referrer', base64_encode($referrer));
}
if (!User::isGuest()) {
$row->set('name', User::get('name'));
$row->set('login', User::get('username'));
$row->set('email', User::get('email'));
}
}
$browser = new Detector();
$row->set('os', $browser->platform())->set('osver', $browser->platformVersion())->set('browser', $browser->name())->set('browserver', $browser->version());
if (!User::isGuest()) {
$emailConfirmed = User::get('activation');
if ($emailConfirmed == 1 || $emailConfirmed == 3) {
$row->set('verified', 1);
}
}
// Output HTML
$lists = array();
if ($row->get('verified') && $this->acl->check('update', 'tickets') > 0) {
if (trim($this->config->get('group'))) {
$lists['owner'] = $this->_userSelectGroup('problem[owner]', '', 1, '', trim($this->config->get('group')));
} else {
$lists['owner'] = $this->_userSelect('problem[owner]', '', 1);
}
$lists['severities'] = Utilities::getSeverities($this->config->get('severities'));
$sc = new Tables\Category($this->database);
$lists['categories'] = $sc->find('list');
}
// Set page title
$this->_buildTitle();
// Set the pathway
$this->_buildPathway();
foreach ($this->getErrors() as $error) {
$this->view->setError($error);
}
$this->view->set('acl', $this->acl)->set('title', $this->_title)->set('file_types', $this->config->get('file_ext'))->set('lists', $lists)->set('row', $row)->set('captchas', Event::trigger('support.onGetComponentCaptcha'))->setLayout('new')->display();
}