/**
* Removes a ticket and all associated records (tags, comments, etc.)
*
* @return void
*/
public function deleteTask()
{
// Incoming
$id = Request::getInt('id', 0);
// Check for an ID
if (!$id) {
App::redirect(Route::url('index.php?option=' . $this->_option . '&controller=' . $this->_controller . '&task=tickets'));
return;
}
// Delete tags
$tags = new Tags($id);
$tags->removeAll();
// Load the record
$ticket = new Ticket($id);
// Delete ticket
if (!$ticket->delete()) {
Notify::error($ticket->getError());
}
// Log the activity
$recipients = array(['support.tickets', 1]);
$creator = User::getInstance($ticket->get('login'));
if ($creator && $creator->get('id')) {
$recipients[] = ['user', $creator->get('id')];
}
if ($ticket->get('owner')) {
$recipients[] = ['user', $ticket->owner('id')];
}
Event::trigger('system.logActivity', ['activity' => ['action' => 'deleted', 'scope' => 'support.ticket', 'scope_id' => $id, 'description' => Lang::txt('COM_SUPPORT_ACTIVITY_TICKET_DELETED', '<a href="' . Route::url($ticket->link()) . '">#' . $ticket->get('id') . ' - ' . $ticket->get('summary') . '</a>'), 'details' => array('id' => $id)], 'recipients' => $recipients]);
// Output messsage and redirect
App::redirect(Route::url('index.php?option=' . $this->_option . '&controller=' . $this->_controller . '&task=tickets'));
}
