public function showTicketsAjaxHandler()
{
$userId = Session::get('ig_supplier')['id'];
$objUserTicket = Ticket::getInstance();
$where = array('rawQuery' => 'user_id=?', 'bindParams' => [$userId]);
$selectedColumns = array('users.*', 'tickets.*');
$ticketDetailsOfUser = $objUserTicket->getUserInfoByUserId($where, $selectedColumns);
// dd($ticketDetailsOfUser);
$tickets = new Collection();
$ticketDetailsOfUser = json_decode(json_encode($ticketDetailsOfUser), true);
foreach ($ticketDetailsOfUser as $tdu) {
$id = $tdu['ticket_id'];
if ($tdu['ticket_status'] == 0) {
$status = 'opened';
} else {
$status = 'closed';
}
$tickets->push(['ticket_id' => $tdu['ticket_id'], 'name' => $tdu['name'] . $tdu['lastname'], 'email' => $tdu['email'], 'subject' => $tdu['subject'], 'descriptions' => $tdu['descriptions'], 'status' => $status, 'created_at' => $tdu['created_at']]);
}
return Datatables::of($tickets)->make(true);
}
/**
* This is for joining users table and tickets table so that i can get the users info in ticket details page
* @since 11-2-2016
* @author Saurabh Kumar <*****@*****.**>
*/
public function getAvaiableUsersDetails()
{
try {
$result = Ticket::join('users', function ($join) {
$join->on('tickets.user_id', '=', 'users.id');
})->select()->get();
return $result;
} catch (QueryException $e) {
echo $e;
}
}
/**
* Remove the specified resource from storage.
*
* @param string $slug
* @return \Illuminate\Http\Response
*/
public function destroy($slug)
{
$ticket = Ticket::whereSlug($slug)->firstOrFail();
$ticket->delete();
return redirect('/ticket')->with('status', 'The ticket ' . $slug . ' has been deleted!');
}