if (is_voip_enabled($operator_id)) {
//prepare common voip functions
include "functions/functions.voip.php";
$v = new voip();
$v->connect(VOIP_SERVER);
}
$btext = "onload='parent.closePopup();'";
// set default, change on conditions
if (isset($_POST['contact_phone'])) {
$contact_phone_id = bigintval($_POST['contact_phone']);
$call_attempt_id = get_call_attempt($operator_id, false);
$respondent_id = get_respondent_id($call_attempt_id);
$call_id = get_call($operator_id, $respondent_id, $contact_phone_id, true);
if ($call_id) {
if (is_voip_enabled($operator_id)) {
$v->dial(get_extension($operator_id), get_call_number($call_id));
}
} else {
exit;
}
} else {
//hang up the call first
if (is_voip_enabled($operator_id)) {
$v->hangup(get_extension($operator_id));
}
//disable recording ---> Not actual for call_interface2 ??
$newtext = T_("Start REC");
if (isset($_POST['outcome'])) {
//process with outcome
$outcome_id = bigintval($_POST['outcome']);
end_call($operator_id, $outcome_id);
{
print "<p>" . T_("Try calling the supervisor") . "</p>";
}
*/
} else {
if ($callstatus == 0 || $callstatus == 4 || $callstatus == 5) {
if (is_voip_enabled($operator_id)) {
if (isset($_GET['callsupervisor'])) {
include "functions/functions.voip.php";
$v = new voip();
$v->connect(VOIP_SERVER);
if (strcmp($_GET['callsupervisor'], "hangup") == 0) {
$v->hangup(get_extension($operator_id));
print "<p>" . T_("You may now close this window") . "</p>";
} else {
$v->dial(get_extension($operator_id), SUPERVISOR_EXTENSION);
print "<p>" . T_("Calling the supervisor, you may close this window") . "</p>";
}
} else {
print "<p><a href='?callsupervisor=callsupervisor'>" . T_("Click here to call the supervisor's phone. Otherwise close this window") . "</a></p>";
print "<p><a href='?callsupervisor=hangup'>" . T_("Hangup when calling the supervisor") . "</a></p>";
}
} else {
print "<p>" . T_("Try calling the supervisor") . "</p>";
}
} else {
if ($callstatus == 2) {
print "<p>" . T_("Please wait for this call to answer before attempting to call the supervisor") . "</p>";
}
}
}
