/**
* Returns ticket status.
*
* Result is cached until the end of script.
*
* @param bool $reload True to reload data from server. False to use the cached value (if present).
* @return kyTicketStatus
*/
public function getStatus($reload = false)
{
if ($this->status !== null && !$reload) {
return $this->status;
}
if ($this->status_id === null) {
return null;
}
$this->status = kyTicketStatus::get($this->status_id);
return $this->status;
}
?>
</td>
<td><?php
echo $list->getLastReplier();
?>
</td>
<td><?php
echo kyDepartment::get($list->getDepartmentId())->getTitle();
?>
</td>
<td><?php
echo kyTicketType::get($list->getTypeId())->getTitle();
?>
</td>
<td><?php
echo kyTicketStatus::get($list->getStatusId())->getTitle();
?>
</td>
<td style=" background-color: <?php
echo kyTicketPriority::get($list->getPriorityId())->getBackgroundColor();
?>
;">
<span style="color: <?php
echo kyTicketPriority::get($list->getPriorityId())->getForegroundColor();
?>
;">
<?php
echo kyTicketPriority::get($list->getPriorityId())->getTitle();
?>
</span>
</td>
