function getZendBlockConent()
{
// echo $_GET['idprojecttask'];
$do_project_task = new ProjectTask();
$idtask = $do_project_task->getTaskId($_GET['idprojecttask']);
// echo $idtask;
$data = $do_project_task->getProjectTaskDetailsByTaskId($idtask);
//echo $data->getData('idproject');
$idproject = $data->getData('idproject');
//$idproject = $data['idproject'];
//echo '-'.$idproject;
$do_zend = new Zendesk();
if ($do_zend->zendeskProjectUserRelation($_SESSION['do_User']->iduser, $idproject)) {
/*Ticket Block*/
$ticket = $do_zend->getZendTicketId($_SESSION['do_User']->iduser, $_GET['idprojecttask']);
$ticket_id = $ticket['ticket'];
if (!empty($ticket_id)) {
$idzendesk_task_ticket_releation = $ticket['idzendesk_task_ticket_releation'];
$output .= '<div style="position: relative;">';
$output .= '<b>Ticket ID: ' . $ticket_id . '</b>';
$e_remove_invitation = new Event("Zendesk->eventRemoveZendTicket");
$e_remove_invitation->addParam('idzendesk_task_ticket_releation', $idzendesk_task_ticket_releation);
$e_remove_invitation->addParam("goto", "Task/" . $_SESSION['do_project_task']->idproject_task);
$img_del = '<img src="/images/delete.gif" width="14px" height="14px" alt="" />';
$output .= '<div style="float:right;align:right;">' . $e_remove_invitation->getLink($img_del) . '</div>';
$output .= '</div><br /><br />';
}
/* Ticket Block ends */
//$ticket_id = $do_zend->getZendTicketId($_SESSION['do_User']->iduser,$_GET['idprojecttask']);
$output .= '<a href="#" onclick="showZBox();return false;">' . _('Add/Update Zendesk Ticket ID') . '</a>';
$output .= '<div id="task_zbox" style="display:none;">';
$e_zticket = new Event("Zendesk->eventAddZendTicket");
//$e_zticket->setLevel(160);
$e_zticket->addParam("idproject", $idproject);
$e_zticket->addParam("idproject_task", $_GET['idprojecttask']);
$e_zticket->addParam("iduser", $_SESSION['do_User']->iduser);
$e_zticket->addParam("goto", "Task/" . $_SESSION['do_project_task']->idproject_task);
$output .= $e_zticket->getFormHeader();
$output .= $e_zticket->getFormEvent();
$output .= '<input type="text" name="z_ticket_id" id = "z_ticket_id" value= ' . $ticket_id . '>';
$output .= '<input value="' . _('Add Zend Ticket') . '" type="submit">';
$output .= $e_zticket->getFormFooter();
$output .= '<br /><br /><a href="#" onclick="hideZbox(); return false;">' . _('Hide') . '</a>';
$output .= '</div>';
}
return $output;
}
public function testDeleteTicket()
{
$this->assertEquals(200, $this->call('post', 'v1/tickets/', factory(Ticket::class)->make()->toarray())->status());
//add ticket
$ticket = Ticket::orderBy('id', 'desc')->first();
$ticketId = $ticket->id;
$zendeskTicketId = $ticket->zendesk_ticket_id;
$this->assertEquals(200, $this->call('delete', 'v1/tickets/' . $ticketId)->status());
//find and delete
$updatedTicketStatus = 404;
if (Zendesk::tickets($zendeskTicketId)->find()->ticket->status == "solved") {
$updatedTicketStatus = 200;
}
$this->assertEquals(200, $updatedTicketStatus);
Zendesk::ticket($zendeskTicketId)->delete();
//delete ticket after
$this->assertEquals(404, $this->call('delete', 'v1/tickets/' . $ticketId)->status());
//find deleted one
}
Copyright (c) 2011 D. Keith Casey Jr. "caseysoftware"
Copyright (c) 2015 Artjoms Petrovs "ArtyCo"
*/
include 'Zendesk.lib.php';
ini_set('display_errors', 0);
error_reporting(0);
define("ZD_SITE", 'xxxxx.zendesk.com');
define("ZD_USER", '*****@*****.**');
define("ZD_PASS", 'xxxxxxxx');
define("ZD_FIELD", 'xxxxxxxx');
define("PLACEHOLDEREMAIL", ZD_USER);
define("EMAIL_DOMAIN", 'youremaildomain.com');
if (isset($_REQUEST)) {
$from = isset($_REQUEST['From']) ? urldecode($_REQUEST['From']) : 'bad phone number';
$body = isset($_REQUEST['Body']) ? $_REQUEST['Body'] : 'An error occured from this number: ' . $from;
$zd = new Zendesk(ZD_SITE, ZD_USER, ZD_PASS);
$from = urlencode($from);
$from_search = str_replace('+', '', $from);
$result = $zd->get(ZENDESK_SEARCH, array('query' => "query=type:ticket+status:new+status:open+" . "status:pending+order_by:updated_at+sort:desc+" . "fieldvalue:{$from_search}"));
//echo $result;
$result = json_decode($result);
//var_dump( $result );
//$attr = $xml->attributes();
if ($result->count > 0) {
//print_r($result->results);
$first_ticket = $result->results[0];
$ticket_id = $first_ticket->id;
// incoming sms has the same From as an open ticket, just append
$result = $zd->update(ZENDESK_TICKETS, array('details' => array('is-public' => true, 'comment' => array("body" => $body, "public" => "true"), 'subject' => substr($body, 0, 80)), 'id' => $ticket_id));
} else {
// incoming sms has a new From, so create a new ticket
var zend_url = $('#zend_url').val();
var zend_email = $('#zend_email').val();
var zend_api = $('#zend_api').val();
var idproject = $( "#idproject" ).val();
if((zend_url == '') || (zend_email == '') || (zend_api == '') || (idproject == '')){
alert('Please fill in all the details metioned.');
event.preventDefault();
}
});
});
</script>
<?php
$iduser = $_SESSION['do_User']->iduser;
$do_zend = new Zendesk();
$data = $do_zend->GetUserZendeskDetails($iduser);
?>
<?php
if (isset($_SESSION['msg'])) {
?>
<div id="msg"><?php
echo $_SESSION['msg'];
?>
</div>
<?php
$_SESSION['msg'] = '';
unset($_SESSION['msg']);
}
?>
<?php
<?php
/*
|--------------------------------------------------------------------------
| Application Routes
|--------------------------------------------------------------------------
|
| Here is where you can register all of the routes for an application.
| It's a breeze. Simply tell Laravel the URIs it should respond to
| and give it the controller to call when that URI is requested.
|
*/
Route::group(['prefix' => 'v1'], function () {
Route::get('/tickets', 'TicketController@index');
Route::get('/tickets/{id}', 'TicketController@getIndividual');
Route::post('/tickets', 'TicketController@create');
Route::delete('/tickets/{id}', 'TicketController@delete');
Route::get('/statistic', 'TicketController@getStatistic');
});
Route::get('/', function () {
var_dump(Zendesk::tickets(63699)->find()->ticket->status);
});
<?php
if ($_SESSION["do_project"]->status != 'closed') {
/**
Discussion Add form starts here
*/
if ($task_operation_access === true) {
$_SESSION['ProjectDiscussEditSave']->setLogRun(true);
$e_addProjectDiscuss = $_SESSION['ProjectDiscussEditSave']->newForm('ProjectDiscussEditSave->eventAdd');
$e_addProjectDiscuss->setLevel(123);
$e_addProjectDiscuss->setGotFile(true);
$e_addProjectDiscuss->addEventAction('mydb.gotoPage', 90);
//$e_addProjectDiscuss->addEventAction('ProjectDiscussEditSave->eventFormatDiscussInsert', 119);
$e_addProjectDiscuss->addEventAction('ProjectDiscussEditSave->eventHTMLCleanUp ', 119);
$e_addProjectDiscuss->addEventAction('ProjectDiscussEditSave->eventSendDiscussMessageByEmail', 131);
$e_addProjectDiscuss->addEventAction('WorkFeedProjectDiscuss->eventAddFeed', 140);
$do_zend = new Zendesk();
$t_data = $do_zend->getZendTicketId($_SESSION['do_User']->iduser, $idproject_task);
if ($t_data['ticket'] != '') {
$e_addProjectDiscuss->addEventAction('Zendesk->eventAddZendeskNote', 160);
$e_addProjectDiscuss->addParam('z_ticket', $t_data['ticket']);
$e_addProjectDiscuss->addParam('z_iduser', $_SESSION['do_User']->iduser);
$e_addProjectDiscuss->addParam('z_idproject', $_SESSION['do_project']->idproject);
}
$e_addProjectDiscuss->addParam('goto', $return_page);
$e_addProjectDiscuss->addParam('errPage', 'Task/' . $idproject_task);
$discussFields = new FieldsForm('ofuz_add_project_discuss');
echo $e_addProjectDiscuss->getFormHeader();
echo $e_addProjectDiscuss->getFormEvent();
// display the note text field:
echo $discussFields->discuss;
//hidden fields